How to uninstall GeneralLaunch adware from the operating system?

Also Known As: Ads by GeneralLaunch
Type: Mac Virus
Distribution: Low
Damage level: Medium

How to remove GeneralLaunch adware from Mac?

What is GeneralLaunch?

GeneralLaunch is a rogue application classified as adware. However, it also possesses browser hijacker traits. Therefore, it not only delivers various intrusive advertisements but also modifies browsers - in order to promote a fake search engine. Additionally, most adware-types and browser hijackers can track browsing-related data. Due to GeneralLaunch dubious proliferation methods, it is considered to be a PUA (Potentially Unwanted Application) as well.

GeneralLaunch adware

GeneralLaunch enables the placement of undesirable and harmful adverts (e.g. pop-ups, banners, coupons, surveys, etc.) on any visited website. This seriously affects browsing, since the intrusive ads slow down browsing speed and webpage visibility. Once clicked on, these advertisements redirect to sale-oriented, rogue, untrustworthy, compromised, deceptive/scam and malicious sites; then can even execute scripts to stealthily download/install software (e.g. PUAs). Browser hijackers operate by assigned the addresses of their illegitimate web searchers as browsers' homepage, default search engine and new tab/window URLs. Hence, any new browser tab/window opened and every single search query typed into the URL bar - redirect to the address of the fake search engine. Few of these illegitimate tools can actually provide search results, so they tend to redirect (or cause redirection chains leading) to genuine ones. With GeneralLaunch installed, the aforementioned actions initiate a redirection chain. This app promotes Safe Finder website via akamaihd.net. Safe Finder cannot generate search results, so it redirects to search.yahoo.com - which is a legitimate search engine. To recover the hijacked browser it is necessary to remove the browser hijacker, as any changes users attempt to make can be automatically reset - if access to the settings is not restricted. Practically all adware-types and browser hijackers have data tracking abilities. They can monitor browsing activity (URLs visited, webpages viewed, search queries, etc.) and collect users' personal information (IP addresses, geolocations and other details). This vulnerable data is likely to be shared with third parties (potentially, cyber criminals), seeking to misuse it for financial gain. To summarize, presence of unwanted software on systems can lead to various infiltrations and infections, severe privacy issues, financial losses and even identity theft. Therefore, it is strongly advised to immediately eliminate all suspects applications and/or browser extensions/plug-ins.

Threat Summary:
Name Ads by GeneralLaunch
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AB [Trj]), Sophos AV (Adloadr (PUA)), ESET-NOD32 (A Variant Of OSX/Adware.Synataeb.C), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Adload.g), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

EssentialPanelSearchLibraryLookupConsole and DataQuest are a few examples of software classified as adware. It usually appears legitimate and useful, with a variety of "handy" features. However, the advertised functions rarely work and in most cases - they are utterly nonoperational. In fact this applies to all PUAs. The only purpose of unwanted apps is to generate profit at user expense. Instead of delivering on any promises, PUAs run intrusive advertisement campaigns, modify browsers, force-open untrustworthy/malicious sites and gather private data.

How did GeneralLaunch install on my computer?

The most common mode of PUA proliferation are via download/installation setups of other software. This deceptive marketing method of packing regular products with unwanted or malicious additions - is called "bundling". By rushing through download/installation processes (e.g. by skipping steps and sections, using pre-set options, etc.) - users risk inadvertently allowing bundled content onto the device. Some PUAs have "official" download pages. Intrusive ads proliferate these applications as well. Once clicked on, they can execute scripts to download/install PUAs without user permission.

How to avoid installation of potentially unwanted applications?

All products should be researched to verify their legitimacy, before download/installation. Only official and trustworthy download sources should be used. It is ill-advised to use unofficial and free file-hosting sites, Peer-to-Peer sharing networks and other third party downloaders - as they can offer deceptive and/or bundled content. When downloading/installing, it is important to read terms, explore all available options, use the "Custom/Advanced" settings and opt-out from additional apps, tools, features and so on. Intrusive adverts appear ordinary and harmless, however they redirect to highly questionable websites (e.g. gambling, pornography, adult-dating, etc.). In case of encounters with ads/redirects, users should inspect the system and immediately remove all suspect applications and browser extensions/plug-ins from it. If your computer is already infected with GeneralLaunch, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Delusive application installer promoting GeneralLaunch adware:

Delusive installer used to promote GeneralLaunch adware

Pop-up window displayed once GeneralLaunch installation is over:

pop-up displayed once GeneralLaunch installation is done

GeneralLaunch redirecting users to Safe Finder website via akamaihd.net:

GeneralLaunch redirecting users to Safe Finder website via akamaihd.net

GeneralLaunch installation folder:

GeneralLaunch adware install folder

GeneralLaunch installed on the Safari browser:

GeneralLaunch adware installed on Safari

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

GeneralLaunch adware removal:

Remove GeneralLaunch-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by generallaunch related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by GeneralLaunch removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by generallaunch related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by generallaunch related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by generallaunch related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by GeneralLaunch QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Ads by GeneralLaunch on your mobile device.
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