MSPLT ransomware removal instructions
What is MSPLT?
Discovered by dnwls0719, MSPLT is the name of a malicious program, belonging to the Dharma ransomware family. Systems infected with this malware experience data encryption and receive ransom demands for the decryption tools/software. As this ransomware encrypts, all affected files are renamed following this pattern: original filename, unique ID assigned to the victims', cyber criminals' email address and the ".MSPLT" extension. For example, after encryption - a file like "1.jpg" would appear as something similar to "1.jpg.id-1E857D00.[firstname.lastname@example.org].MSPLT", and so on. Once this process is complete, a ransom note titled "FILES ENCRYPTED.txt" is created and a pop-up window is displayed.
The text file - "FILES ENCRYPTED.txt" states that all of the victims' data has been "locked". To return it back to its original state, users are to establish contact with the cyber criminals' behind the infection, via email. The text presented in the pop-up window is a more detailed ransom note. It clarifies that the files have been encrypted. Additionally, victims' letters are to contain the ID assigned to them, and should they fail to receive a response within 12 hours - they are to write to the secondary mail address. The note ends with warnings. Users are alerted that using third party decryption tools can result in permanent data loss. Unfortunately, in most cases of ransomware encryptions, without the interference of the criminals responsible - decryption is impossible. It might be, if the malware has significant bugs (flaws) and/or is still in development. Regardless of the circumstances, it is expressly advised against communicating with and/or meeting the demands of cyber criminals. Since often, despite paying - victims do not receive the promised decryption tools/software. Hence, the files remain encrypted and users' experience financial losses. Removing the MSPLT ransomware will prevent it from further encryptions. However, removal will not restore already compromised data. The sole viable solution is recovering the data from backup, if one was created before the attack and was stored in a different location.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
Ransomware is designed to encrypt files and demand payment for the decryption. NMoreira (Boot), Bukyak, WANNACASH NCOV and Mikser are a few examples of programs within this category. There are some differences in-between them, the main ones include - the cryptographic algorithm they use for the encryption (symmetric or asymmetric) and the ransom size. The latter tend to range from three to four digit sums (in USD). Cyber criminals usually demand the payments to be made in digital currencies (e.g. mostly cryptocurrencies), as transactions of them are difficult/impossible to trace. To avoid data loss, it is highly recommended to keep backups in remote servers and/or unplugged storage devices (ideally, in multiple separate locations).
How did ransomware infect my computer?
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Encrypted Files Extension||.MSPLT (files are also appended with a unique ID and cyber criminals' email address)|
|Ransom Demanding Message||Text presented it the pop-up and FILES ENCRYPTED.txt|
|Cyber Criminal Contactemail@example.com and firstname.lastname@example.org|
|Detection Names||Avast (Win32:RansomX-gen [Ransom]), BitDefender (Trojan.Ransom.Crysis.E), ESET-NOD32 (A Variant Of Win32/Filecoder.Crysis.P), Kaspersky (Trojan-Ransom.Win32.Crusis.to), Full List Of Detections (VirusTotal)|
|Symptoms||Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
How to protect yourself from ransomware infections?
Suspicious and/or irrelevant emails should not be opened, especially any attachments or links present in such - as that can result in a high-risk infection. All downloads should be done only from official and verified channels. It is recommended to always activate and update products with tools/functions, provided by legitimate developers. It is ill-advised to use illegal activation tools ("cracks") and third party updaters, since they often proliferate dangerous content. To ensure device integrity and user safety, it is crucial to have a reputable anti-virus/anti-spyware installed and kept up-to-date. This software is to be used to run regular system scans and to remove detected/potential threats. If your computer is already infected with MSPLT, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this ransomware.
Text presented in MSPLT ransomware's pop-up window:
YOUR FILES ARE ENCRYPTED
Don't worry,you can return all your files!
If you want to restore them, follow this link:email email@example.com YOUR ID 1E857D00
If you have not been answered via the link within 12 hours, write to us by e-mail:firstname.lastname@example.org
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
Screenshot of MSPLT's text file ("FILES ENCRYPTED.txt"):
Text presented in this file:
Screenshot of files encrypted by MSPLT (".MSPLT" extension):
MSPLT ransomware removal:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is MSPLT?
- STEP 1. MSPLT virus removal using safe mode with networking.
- STEP 2. MSPLT ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the MSPLT virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the MSPLT ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining MSPLT ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of MSPLT are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as MSPLT ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites, and Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove MSPLT ransomware: