encS ransomware removal instructions
What is encS?
encS (or encL) is an updated variant of DeathHiddenTear ransomware. This variant was discovered by GrujaRS. encS (or encL) encrypts victim's files, changes their filenames and creates a ransom note. It renames all files by appending the ".encS" (or ".encL") extension to their filenames. For example, it renames a file named "1.jpg" to "1.jpg.encS" (or "1.jpg.encL"), "2.jpg" to "2.jpg.encS" (or "2.jpg.encL"), and so on. Instructions on how to contact cyber criminals who designed this ransomware are provided in a text file named "Decrypt Instructions.txt".
As stated in the "Decrypt Instructions.txt" ransom note, victims can decrypt their files by writing an email to JackieData@cock.li. Cyber criminals behind encS (or encL) supposed to send details such as price of a decryption tool and/or key, cryptocurrency wallet that should be used to pay for it, etc. Typically, it is impossible (or almost impossible) to decrypt files that were decrypted by ransomware without tools that only cyber criminals who designed it have. Another problem is that victims who pay a ransom often get scammed. Simply said, cyber criminals do not send a decryption tool and/or key even if victims meet all their demands. In most cases the only way to recover files without risking to be scammed is to restore them from a backup. This applies to victims of encS/encL ransomware attack too, there are no free tools that could decrypt files encrypted by this ransomware, at least not at the moment. It is worthwhile to mention that by uninstalling ransomware from the operating systems victims prevent if from causing further encryptions (data loss). Although, files remain encrypted even after its uninstallation.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
Typically, victims of ransomware attacks cannot access their files and are provided with instructions on how to contact cyber criminals, pay a ransom and/or other details. Two main variables usually are size of a ransom and cryptographic algorithm (symmetric or asymmetric) that ransomware uses to encrypt files. Here are examples of other programs of this type: Jope, Ada Covid and ShkolotaCrypt. It is common that victims cannot decrypt file that were encrypted by ransomware without tools that can be purchased only from cyber criminals who designed it. It is possible to decrypt files without having to use their tools only when ransomware is still under development, has some bugs, flaws, etc. Unfortunately, it happens quire rarely. That is why it is important to have data backed up and keep it stored on a remote server and or/unplugged storage device.
How did ransomware infect my computer?
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Encrypted Files Extension||.encS or .encL|
|Ransom Demanding Message||Decrypt Instructions.txt|
|Cyber Criminal Contact||JackieData@cock.li|
|Detection Names||Avast (Win32:Trojan-gen), BitDefender (Generic.Ransom.Small.6440B6F9), ESET-NOD32 (A Variant Of MSIL/Filecoder.AK), Kaspersky (HEUR:Trojan.MSIL.DelShad.gen), Full List Of Detections (VirusTotal)|
|Symptoms||Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
How to protect yourself from ransomware infections?
Files and programs should not be downloaded from unofficial pages, through Peer-to-Peer networks and other channels, sources that are mentioned in the paragraph above. It is recommended to do it by using official pages and direct download links. Irrelevant emails that are sent from unknown, suspicious addresses should not be trusted. If such emails contain attachments and/or web links, then they should be left unopened. Email contents should be opened only when there is no reason to suspect that it may be unsafe. Software should be updated and activated by using implemented functions and/or tools that are designed by its official developers. Third party tools can lead installation malware. It is worthwhile to mention that it is not legal to use unofficial tools to activate any licensed software. Also, it is important to regularly scan a computer for threats with a reputable antivirus or anti-spyware software. Detected threats must be always removed as soon as possible. Besides, it is important to always keep such software up-to-date. If your computer is already infected with encS, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this ransomware.
Text presented in encS ransomware's text file ("Decrypt Instructions.txt"):
All of your files are encrypted, to decrypt them write us to email: JackieData@cock.li
Screenshot of files encrypted by encS (".encS" extension):
Screenshot of files encrypted by encL (".encL" extension):
encS ransomware removal:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is encS?
- STEP 1. encS virus removal using safe mode with networking.
- STEP 2. encS ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the encS virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the encS ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining encS ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of encS are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as encS ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites, and Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove encS ransomware: