Do not trust the "To continue, you must perform a manual update" scam

Also Known As: To continue, you must perform a manual update pop-up
Distribution: Low
Damage level: Medium

"To continue, you must perform a manual update" redirect removal instructions

What is the "To continue, you must perform a manual update" scam?

"To continue, you must perform a manual update" is a scam run on deceptive websites. It claims that users' browsers lack unspecified updates and have become vulnerable. This scheme is designed to proliferate various PUAs (Potentially Unwanted Applications), such as adware. Few visitors to scam sites access them intentionally, most get redirected to them by intrusive advertisements or by PUAs, already infiltrated into the system.

To continue, you must perform a manual update scam

When a webpage promoting this scam is accessed, it displays several pop-up windows. The first states that to continue, users must perform a manual update. The second one elaborates that users' Google Chrome browsers have become vulnerable. Therefore, their online financial activity and other private data can be tracked. The pop-up inquires whether users want to update their browsers. If users click any of the consent buttons, they are redirected to promotional webpages of PUAs. For example, adware, browser hijackers and so on. It must be emphasized that all claims made by this scheme are false and trusting it will not update the browser. Instead, users will unintentionally allow nonoperational, untrustworthy or even malicious software onto their browsers/systems.

PUAs can force-open not just deceptive/scam websites, they can also cause redirects to untrustworthy/rogue, sale-oriented, compromised and malicious pages. However, these apps can have other/additional abilities. Some types (i.e. adware) can enable the placement of pop-ups, banners, coupons and other intrusive advertisements on any visited site. These ads diminish the browsing experience. Once clicked on, they redirect to similarly harmful sites and can even execute scripts to stealthily download/install content (e.g. PUAs). Other types of unwanted applications (i.e. browser hijackers) modify browsers in order to promote fake search engines. They reassign browsers' homepage, default search engine and new tab/window URLs - to the addresses of illegitimate web searchers. Hence, every single search query typed into the URL bar and new browser tab/window opened - redirect to the promoted address. Fake search engines are typically unable to provide search results, so they redirect to Google, Yahoo, Bing and other legitimate ones. What is more most PUAs (adware and browser hijackers included) monitor browsing activity and collect personal information extracted from it (IP addresses, geolocations and other details). The collected data is often monetized by being shared with third parties (potentially, cyber criminals), seeking to misuse it for profit. To summarize, presence of unwanted apps on devices can lead to system infections, severe privacy issues, financial losses and even identity theft. To protect device and user safety, all suspicious applications and browser extensions/plug-ins must be removed without delay.

Threat Summary:
Name To continue, you must perform a manual update pop-up
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Scam claims users' browsers are vulnerable and require an unspecified update.
Distributed Unwanted Apps Scam promotes various unwanted applications.
Related Domains tiwp[.]club, opengreatlyprecisefreeware[.]icu
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

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There are countless deceptive websites on the Web and they use varied scam models to trick users. Popular models include (but are not limited to): alerts that the device is infected and/or at risk (e.g. "System Warning Alert", "Activation Security Warning", etc.), unbelievable deals and offers (e.g. "Get the new iPhone 11 Pro", "Randomly selected to test the new iPhone", etc.), prize giveaways (e.g. "International Official Lottery", "2020 Web Research Survey", etc.). These schemes push users into: downloading/installing and/or purchasing nonoperational, untrustworthy or malicious software; revealing personal information (e.g. names, addresses, telephone numbers, emails, banking account or credit card details, etc.); making monetary transactions (e.g. paying fake fees, bills, etc.); calling fraudulent and expensive support or service lines; logging-in to account via fake log-ing webpages and so on. Regardless of what these pages claim, request or demand, their purpose is the same - to generate revenue for their designers.

How did potentially unwanted applications install on my computer?

Some PUAs have "official" download sites, which are commonly promoted by deceptive/scam ones. These applications are also proliferated via download/installation setups of other software. This false marketing method of pre-packing regular products with unwanted or malicious additions - is called "bundling". Rushed download/installation processes (e.g. ignored terms, skipped steps and sections, used pre-set options, etc.) - increase the risk of unintentionally allowing bundled content onto the system. Upon being clicked on, intrusive advertisements can execute scripts to download/install PUAs, without user consent.

How to avoid installation of potentially unwanted applications?

It is recommended to always research before download/installation and/or purchase. All downloads must be done from official and verified sources. Unofficial and free file-hosting websites, Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.) and other third party downloaders - are deemed to be untrustworthy, due to offering deceptive and/or bundled content. Download and installation processes must be treated with caution; that includes - reading terms, studying all available options, using the "Custom/Advanced" settings and declining supplementary apps, tools and other additions. Intrusive adverts usually appear ordinary and harmless, however they redirect to highly dubious webpages (e.g. gambling, adult-dating, pornography, etc.). In case of encounters with ads/redirects of this kind, users must inspect their system and immediately eliminate all suspect applications and/or browser extensions/plug-ins. If your computer is already infected with PUAs, we recommend running a scan with Malwarebytes for Windows to automatically eliminate them.

Text presented in "To continue, you must perform a manual update" scam's first pop-up window:

Confirm
To continue, you must perform a manual update.
[OK] [Cancel]

Screenshot of the second pop-up window:

To continue, you must perform a manual update scam second pop-up

Text presented in this pop-up:

Your Chrome is vulnerale.

Your private data will be stolen and your financial activities will be tracked.

Are you sure you don't enhance your Chrome now?

[Yes] [No]

The appearance of "To continue, you must perform a manual update" pop-up scam (GIF):

Appearance of To continue, you must perform a manual update scam (GIF)

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Malwarebytes By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the to continue, you must perform a manual update pop-up, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the to continue, you must perform a manual update pop-up, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with to continue, you must perform a manual update pop-up removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the to continue, you must perform a manual update pop-up, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove to continue, you must perform a manual update pop-up from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on to continue, you must perform a manual update pop-up or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
To continue, you must perform a manual update pop-up QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of To continue, you must perform a manual update pop-up on your mobile device.
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