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How to remove Woodrat ransomware from the operating system

Also Known As: Woodrat virus
Distribution: Low
Damage level: Severe

Woodrat ransomware removal instructions

What is the Woodrat ransomware?

Discovered by malware researcher S!Ri, Woodrat is malicious software categorized as ransomware. Systems infected with this ransomware experience data encryption and users receive ransom demands for decryption. During the encryption process, affected files are appended with the ".woodrat" extension. For example, a file originally named something like "1.jpg" would appear as "1.jpg.woodrat" following encryption. Once this process is complete, a ransom message called "LOCKED_README.txt" is created.

The ransom-demand message ("LOCKED_README.txt") reassures victims that their data has not been damaged, and was simply encrypted. According to the message, the only way of recovering the files is by purchasing decryption tools from the cyber criminals behind the infection. To initiate this process, users are instructed to establish contact with the criminals via email. The messages must contain the unique IDs assigned to the victims and the BIT KEY (which can be found in the "LOCKED_README.txt" file). Additionally, users must indicate the number of files Woodrat has encrypted and the encryption completion date. Decryption can be tested by attaching a limited number of compromised files to the emails. Provided there are no more than four test files and their total size does not exceed 4 MB, they are decrypted and returned. Victims are also informed that they have two choices: either pay the ransom immediately or wait for the cyber criminals to respond to the messages first. The size of the demanded payment depends on how much time has elapsed after the ransomware attack: 1-3 days - 1.5 XMR (Monero cryptocurrency); 3-7 days - 3 XMR, and; 30 days - 10 XMR. If over a month passes after the infection, the message states that decryption will no longer be possible. At the current exchange rate, the demanded sums vary from US$100 to US$900 (note, exchange rates continually fluctuate, and this figure may vary). Unfortunately, in most cases of ransomware infections, decryption is impossible without involvement of the cyber criminals responsible, unless the malicious program is still in development and/or has significant bugs/flaws. Whatever the case, you are strongly advised against meeting the ransom demands. Despite paying, users do not receive the promised decryption tools. Therefore, victims experience financial loss and their data remains encrypted. Removing Woodrat ransomware from the operating system will prevent further encryption, however, removal will not restore already compromised files. The only solution is to recover files from a backup, if one was created prior to the infection and was stored in a different location.

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

Woodrat decrypt instructions (LOCKED_README.txt)

ClhmotjdxpSANTA_CRYPTNibiruFLYU and Moss are some examples of other ransomware-type programs. They operate by encrypting data and demanding payment for decryption tools. There are several crucial differences between these programs/infections: the cryptographic algorithms they use (symmetric or asymmetric) and the ransom size. Digital currencies (e.g. cryptocurrencies, pre-paid vouchers, etc.) are often used, since these transactions are difficult/impossible to trace. To avoid permanent data loss, you are strongly advised to keep backups on remote servers and/or unplugged storage devices (preferably, in multiple separate locations).

How did ransomware infect my computer?

Ransomware and other malware infections are commonly spread through malspam campaigns, untrusted file/software download sources, fake (third party) software updating tools, Trojans and unofficial software activation tools. Using malspam, criminals send emails that have a malicious file attached, or include a website link designed to download a malicious file. Their main goal is to trick recipients into executing the file, which then infects the computer with malware. Cyber criminals usually attach a Microsoft Office document, archive file (ZIP, RAR), PDF document, executable file (.exe) or JavaScript file, and wait until recipients open it. Examples of untrusted file and software download sources are Peer-to-Peer networks (torrent clients), free file hosting websites, freeware download sites, and unofficial web pages. These are used to distribute malicious files by disguising them as legitimate and regular. When users download and open (execute) the files, however, they inadvertently install malware. Fake software updating tools cause damage by installing malware rather than updates/fixes for installed software, or by exploiting bugs/flaws of outdated software. Trojans are malicious programs that can cause chain infections by installing other software of this kind. Note that malware can only be distributed in this way if Trojans are already installed on computers. Unofficial activation ('cracking') tools are illegal programs that supposedly activate licensed software free of charge and bypass activation, however, they often install other malicious programs instead.

Threat Summary:
Name Woodrat virus
Threat Type Ransomware, Crypto Virus, Files locker.
Encrypted Files Extension .woodrat
Ransom Demand Message LOCKED_README.txt
Ransom Amount 1.5-10 XMR (Monero cryptocurrency).
Cyber Criminal Cryptowallet Address 41k9ry6hQUZLJJd9ZEJpPVXNuUVjRNJGkPbroMf XJVf6DsqHfJ6Sro2LHJzr6wuvXwE5kS7c9Azni2F8srmGScU5Fzu9P2C (Monero).
Cyber Criminal Contact woodratofficial@outlook.com
Detection Names Avast (Win32:Trojan-gen), BitDefender (Trojan.GenericKD.34686589), ESET-NOD32 (A Variant Of Win32/Packed.VMProtect.LL), Kaspersky (Trojan.Win32.Zudochka.eye), Full List Of Detections (VirusTotal).
Symptoms Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing Trojans and malware infections can be installed together with a ransomware infection.
Malware Removal (Windows)

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How to protect yourself from ransomware infections?

Do not trust irrelevant emails that have files attached (or contain website links) and are received from unknown, suspicious addresses. Software should not be downloaded or installed through third party downloaders, installers, unofficial pages or other similar sources/tools. Use only official websites and direct links. Installed software should never be updated or activated with third party, unofficial tools, since they can install malware. Furthermore, it is illegal to use third party tools to activate licensed software. The only legitimate way to update and activate software is to use tools and functions that are provided by the official developers. Regularly scan your computer with reputable antivirus or anti-spyware software - keep this software up to date. If your computer is already infected with Woodrat, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this ransomware.

Text presented in Woodrat ransomware text file ("LOCKED_README.txt"):

Ooops, all your files are encrypted, that means you can't use them for a while!!!

 

They are not perpmanently lost, for there's a special key to get them back.

 

You can try all the ways you have to decrypted your files, but it's just a waste of time,

 

eventually you will know there's no other way but to contact us for help.

 

With our help, you could get your files back within a hour, but you need to follow the instructions below :

 

[1] Send an email to the addr below :

 

woodratofficial@outlook.com

 

[2] with content of :

 

*1 your "ID" & "BIT KEY" located in "LOCKED_README.txt"

 

*2 The amount of files encrypted and the finish time(I have ways to figure out the finish time, so think twice)

 

[3] Then, there's two choices :  

 

*1 [recommended] pay us immediately, so we'll help you decrypt as soon as the payment was conformed

 

*2 wait for our reply(need a lot of time)

 

*  the first method was recommended for you have limited amount of time

 

*  if you'd like to test some files, you can send them to us via mail,but here's the limtation :

 

*  quantity <= 4 and total file size <= 4mb

 

[*] send xmr to the addr below :

 

41k9ry6hQUZLJJd9ZEJpPVXNuUVjRNJGkPbroMf XJVf6DsqHfJ6Sro2LHJzr6wuvXwE5kS7c9Azni2F8srmGScU5Fzu9P2C

 

more detail about xmr purchasing, visit hxxps://www.getmonero.org/ or just use search engine for 'buy xmr'

 

if you have future questions, it's welcome to send us a mail!


[*] here's the price, notice : you only have limited amount of time

 

=====================================================  

= encrypted in 1-3 days   - 1.5 xmr to get decrypt  =  

= encrypted in 3-7 days   - 3 xmr to get decrypt    =  

= encrypted in a month    - 10 xmr to get decrypt   =  

= encrypted over a month  - never get decrypt       =  

=====================================================

 

哎呀,你所有文件都已加密,这意味着您暂时不能使用它们!!!

 

它们不会永久丢失,因为有一个特殊的钥匙可以将它们取回。

 

您可以尝试所有方法来解密文件,但这只是浪费时间,

 

最终,您将知道别无选择,只能与我们联系以寻求帮助。

 

在我们的帮助下,您可以在一小时内取回文件,但是您需要按照以下说明进行操作:

 

[1]向下面的地址发送电子邮件:
 

 

woodratofficial@outlook.com

 

[2]的内容为:

 

* 1您的 "ID" 和 "BIT KEY"  "LOCKED_README.txt"

 

* 2加密文件的数量和完成时间(我有办法计算出完成时间,所以请三思)

 

[3]然后,有两个选择:

 

* 1 [推荐]立即付款给我们,因此我们会在付款成功后帮助您解密

 

* 2 等待我们的回复(需要很多时间)

 

* 建议您在时间有限的情况下使用第一种方法

 

* 如果您想测试某些文件,可以通过邮件将其发送给我们,但这是限制条件:

 

* 数量<= 4,文件总大小<= 4mb

 

[*] 将xmr发送到以下地址:

 

41k9ry6hQUZLJJd9ZEJpPVXNuUVjRNJGkPbroMf XJVf6DsqHfJ6Sro2LHJzr6wuvXwE5kS7c9Azni2F8srmGScU5Fzu9P2C

 

有关xmr购买的更多详细信息,请访问hxxps://www.getmonero.org/或仅将搜索引擎用于'购买xmr'

 

如果您将来有疑问,欢迎给我们发送邮件!

 

[*]这是价格,请注意:您只有有限的时间

 

====================================
= 在1-3天内加密 -1.5 xmr以获取解密 =
= 在3-7天内加密 -3 xmr以获取解密   =
= 每月加密      -10 xmr以获取解密  =
= 加密一个月    -永不解密          =
====================================
ID : -

 

========start BIT KEY========
-
========end BIT KEY========

The appearance of Woodrat ransomware text file (GIF):

Woodrat ransomware note appearance (LOCKED_README.txt) GIF

Screenshot of files encrypted by Woodrat (".woodrat" extension):

Files encrypted by Woodrat ransomware (.woodrat extension)

Woodrat ransomware removal:

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Reporting ransomware to authorities:

If you are a victim of a ransomware attack we recommend reporting this incident to authorities. By providing information to law enforcement agencies you will help track cybercrime and potentially assist in the prosecution of the attackers. Here's a list of authorities where you should report a ransomware attack. For the complete list of local cybersecurity centers and information on why you should report ransomware attacks, read this article.

List of local authorities where ransomware attacks should be reported (choose one depending on your residence address):

Isolating the infected device:

Some ransomware-type infections are designed to encrypt files within external storage devices, infect them, and even spread throughout the entire local network. For this reason, it is very important to isolate the infected device (computer) as soon as possible.

Step 1: Disconnect from the internet.

The easiest way to disconnect a computer from the internet is to unplug the Ethernet cable from the motherboard, however, some devices are connected via a wireless network and for some users (especially those who are not particularly tech-savvy), disconnecting cables may seem troublesome. Therefore, you can also disconnect the system manually via Control Panel:

Navigate to the "Control Panel", click the search bar in the upper-right corner of the screen, enter "Network and Sharing Center" and select search result: Disconnecting computer from the Internet (step 1)

Click the "Change adapter settings" option in the upper-left corner of the window: Disconnecting computer from the Internet (step 2)

Right-click on each connection point and select "Disable". Once disabled, the system will no longer be connected to the internet. To re-enable the connection points, simply right-click again and select "Enable". Disconnecting computer from the Internet (step 3)

Step 2: Unplug all storage devices.

As mentioned above, ransomware might encrypt data and infiltrate all storage devices that are connected to the computer. For this reason, all external storage devices (flash drives, portable hard drives, etc.) should be disconnected immediately, however, we strongly advise you to eject each device before disconnecting to prevent data corruption:

Navigate to "My Computer", right-click on each connected device, and select "Eject": Ejecting external storage devices

Step 3: Log-out of cloud storage accounts.

Some ransomware-type might be able to hijack software that handles data stored within "the Cloud". Therefore, the data could be corrupted/encrypted. For this reason, you should log-out of all cloud storage accounts within browsers and other related software. You should also consider temporarily uninstalling the cloud-management software until the infection is completely removed.

Identify the ransomware infection:

To properly handle an infection, one must first identify it. Some ransomware infections use ransom-demand messages as an introduction (see the WALDO ransomware text file below).

Identify ransomware-type infection (step 1)

This, however, is rare. In most cases, ransomware infections deliver more direct messages simply stating that data is encrypted and that victims must pay some sort of ransom. Note that ransomware-type infections typically generate messages with different file names (for example, "_readme.txt", "READ-ME.txt", "DECRYPTION_INSTRUCTIONS.txt", "DECRYPT_FILES.html", etc.). Therefore, using the name of a ransom message may seem like a good way to identify the infection. The problem is that most of these names are generic and some infections use the same names, even though the delivered messages are different and the infections themselves are unrelated. Therefore, using the message filename alone can be ineffective and even lead to permanent data loss (for example, by attempting to decrypt data using tools designed for different ransomware infections, users are likely to end up permanently damaging files and decryption will no longer be possible even with the correct tool).

Another way to identify a ransomware infection is to check the file extension, which is appended to each encrypted file. Ransomware infections are often named by the extensions they append (see files encrypted by Qewe ransomware below).

Identify ransomware-type infection (step 2)

This method is only effective, however, when the appended extension is unique - many ransomware infections append a generic extension (for example, ".encrypted", ".enc", ".crypted", ".locked", etc.). In these cases, identifying ransomware by its appended extension becomes impossible.

One of the easiest and quickest ways to identify a ransomware infection is to use the ID Ransomware website. This service supports most existing ransomware infections. Victims simply upload a ransom message and/or one encrypted file (we advise you to upload both if possible).

Identify ransomware-type infection (step 3)

The ransomware will be identified within seconds and you will be provided with various details, such as the name of the malware family to which the infection belongs, whether it is decryptable, and so on.

Example 1 (Qewe [Stop/Djvu] ransomware):

Identify ransomware-type infection (step 4)

Example 2 (.iso [Phobos] ransomware):

Identify ransomware-type infection (step 5)

If your data happens to be encrypted by ransomware that is not supported by ID Ransomware, you can always try searching the internet by using certain keywords (for example, a ransom message title, file extension, provided contact emails, crypto wallet addresses, etc.).

Search for ransomware decryption tools:

Encryption algorithms used by most ransomware-type infections are extremely sophisticated and, if the encryption is performed properly, only the developer is capable of restoring data. This is because decryption requires a specific key, which is generated during the encryption. Restoring data without the key is impossible. In most cases, cybercriminals store keys on a remote server, rather than using the infected machine as a host. Dharma (CrySis), Phobos, and other families of high-end ransomware infections are virtually flawless, and thus restoring data encrypted without the developers' involvement is simply impossible. Despite this, there are dozens of ransomware-type infections that are poorly developed and contain a number of flaws (for example, the use of identical encryption/decryption keys for each victim, keys stored locally, etc.). Therefore, always check for available decryption tools for any ransomware that infiltrates your computer.

Finding the correct decryption tool on the internet can be very frustrating. For this reason, we recommend that you use the No More Ransom Project and this is where identifying the ransomware infection is useful. The No More Ransom Project website contains a "Decryption Tools" section with a search bar. Enter the name of the identified ransomware, and all available decryptors (if there are any) will be listed.

Searching for ransomware decryption tools in nomoreransom.org website

Restore files with data recovery tools:

Depending on the situation (quality of ransomware infection, type of encryption algorithm used, etc.), restoring data with certain third-party tools might be possible. Therefore, we advise you to use the Recuva tool developed by CCleaner. This tool supports over a thousand data types (graphics, video, audio, documents, etc.) and it is very intuitive (little knowledge is necessary to recover data). In addition, the recovery feature is completely free.

Step 1: Perform a scan.

Run the Recuva application and follow the wizard. You will be prompted with several windows allowing you to choose what file types to look for, which locations should be scanned, etc. All you need to do is select the options you're looking for and start the scan. We advise you to enable the "Deep Scan" before starting, otherwise, the application's scanning capabilities will be restricted.

Recuva data recovery tool wizard

Wait for Recuva to complete the scan. The scanning duration depends on the volume of files (both in quantity and size) that you are scanning (for example, several hundred gigabytes could take over an hour to scan). Therefore, be patient during the scanning process. We also advise against modifying or deleting existing files, since this might interfere with the scan. If you add additional data (for example, downloading files/content) while scanning, this will prolong the process:

Recuva data recovery tool scan time

Step 2: Recover data.

Once the process is complete, select the folders/files you wish to restore and simply click "Recover". Note that some free space on your storage drive is necessary to restore data:

Recuva data recovery tool recovering data

Create data backups:

Proper file management and creating backups is essential for data security. Therefore, always be very careful and think ahead.

Partition management: We recommend that you store your data in multiple partitions and avoid storing important files within the partition that contains the entire operating system. If you fall into a situation whereby you cannot boot the system and are forced to format the disk on which the operating system is installed (in most cases, this is where malware infections hide), you will lose all data stored within that drive. This is the advantage of having multiple partitions: if you have the entire storage device assigned to a single partition, you will be forced to delete everything, however, creating multiple partitions and allocating the data properly allows you to prevent such problems. You can easily format a single partition without affecting the others - therefore, one will be cleaned and the others will remain untouched, and your data will be saved. Managing partitions is quite simple and you can find all the necessary information on Microsoft's documentation web page.

Data backups: One of the most reliable backup methods is to use an external storage device and keep it unplugged. Copy your data to an external hard drive, flash (thumb) drive, SSD, HDD, or any other storage device, unplug it and store it in a dry place away from the sun and extreme temperatures. This method is, however, quite inefficient, since data backups and updates need to be made regularly. You can also use a cloud service or remote server. Here, an internet connection is required and there is always the chance of a security breach, although it's a really rare occasion.

We recommend using Microsoft OneDrive for backing up your files. OneDrive lets you store your personal files and data in the cloud, sync files across computers and mobile devices, allowing you to access and edit your files from all of your Windows devices. OneDrive lets you save, share and preview files, access download history, move, delete, and rename files, as well as create new folders, and much more.

You can back up your most important folders and files on your PC (your Desktop, Documents, and Pictures folders). Some of OneDrive’s more notable features include file versioning, which keeps older versions of files for up to 30 days. OneDrive features a recycling bin in which all of your deleted files are stored for a limited time. Deleted files are not counted as part of the user’s allocation.

The service is built using HTML5 technologies and allows you to upload files up to 300 MB via drag and drop into the web browser or up to 10 GB via the OneDrive desktop application. With OneDrive, you can download entire folders as a single ZIP file with up to 10,000 files, although it can’t exceed 15 GB per single download.

OneDrive comes with 5 GB of free storage out of the box, with an additional 100 GB, 1 TB, and 6 TB storage options available for a subscription-based fee. You can get one of these storage plans by either purchasing additional storage separately or with Office 365 subscription.

Creating a data backup:

The backup process is the same for all file types and folders. Here’s how you can back up your files using Microsoft OneDrive

Step 1: Choose the files/folders you want to backup.

Click the OneDrive icon in the taskbar

Click the OneDrive cloud icon to open the OneDrive menu. While in this menu, you can customize your file backup settings.

Select Help & Settings and click Settings

Click Help & Settings and then select Settings from the drop-down menu.

Select the Backup tab and click Manage backup

Go to the Backup tab and click Manage backup.

Select folders to backup and click Start backup

In this menu, you can choose to backup the Desktop and all of the files on it, and Documents and Pictures folders, again, with all of the files in them. Click Start backup.

Now, when you add a file or folder in the Desktop and Documents and Pictures folders, they will be automatically backed up on OneDrive.

To add folders and files, not in the locations shown above, you have to add them manually.

Select a file manually and copy it

Open File Explorer and navigate to the location of the folder/file you want to backup. Select the item, right-click it, and click Copy.

Paste the copied file in the OneDrive folder to create a backup

Then, navigate to OneDrive, right-click anywhere in the window and click Paste. Alternatively, you can just drag and drop a file into OneDrive. OneDrive will automatically create a backup of the folder/file.

File statuses in OneDrive folder

All of the files added to the OneDrive folder are backed up in the cloud automatically. The green circle with the checkmark in it indicates that the file is available both locally and on OneDrive and that the file version is the same on both. The blue cloud icon indicates that the file has not been synced and is available only on OneDrive. The sync icon indicates that the file is currently syncing.

Click Help & Settings and click View Online

To access files only located on OneDrive online, go to the Help & Settings drop-down menu and select View online.

Click the Settings cog and click Options

Step 2: Restore corrupted files.

OneDrive makes sure that the files stay in sync, so the version of the file on the computer is the same version on the cloud. However, if ransomware has encrypted your files, you can take advantage of OneDrive’s Version history feature that will allow you to restore the file versions prior to encryption.

Microsoft 365 has a ransomware detection feature that notifies you when your OneDrive files have been attacked and guide you through the process of restoring your files. It must be noted, however, that if you don’t have a paid Microsoft 365 subscription, you only get one detection and file recovery for free.

If your OneDrive files get deleted, corrupted, or infected by malware, you can restore your entire OneDrive to a previous state. Here’s how you can restore your entire OneDrive:

restore-your-onedrive

1. If you're signed in with a personal account, click the Settings cog at the top of the page. Then, click Options and select Restore your OneDrive.

If you're signed in with a work or school account,  click the Settings cog at the top of the page. Then, click Restore your OneDrive.

2. On the Restore your OneDrive page, select a date from the drop-down list. Note that if you're restoring your files after automatic ransomware detection, a restore date will be selected for you.

3. After configuring all of the file restoration options, click Restore to undo all the activities you selected.

The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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