International Air & Sea Freight Forwarder email virus removal guide
What is International Air & Sea Freight Forwarder email virus?
This email is a part of malspam. Cybercriminals use malicious spam to trick recipients into downloading and opening a file via malicious URL or opening a malicious attachment. Either way, the main purpose of malspam is to deceive recipients into installing malware (e.g., ransomware, Trojan, crypto miner, information stealer) on their machines. It is important to mention that cybercriminals make their malicious emails to look legitimate, trustworthy by disguising them as important, urgent letters from legitimate entities (organizations, companies, etc.). This email is used to deliver Agent Tesla.
Cybercriminals behind this malpam campaign send emails pretending to be letters from international air and sea freight forwarder regarding a request for quotation (RFQ). Their main goal is to trick recipients into believing that the attached file contains additional data (information). The attached file is an archive file named "SKBM 0222.rar" (its name may vary) that contains a malicious executable file named "SKBM 0222.exe" (this file may have a different filename as well), which is designed to install Agent Tesla on the operating system. Agent Tesla is a remote administration tool (RAT) capable of logging keyboard input (recording keystrokes). It means that cybercriminals can use it to gather login credentials, sensitive data from email, messaging clients, certain FTP and VPN clients, download managers. Additionally, this RAT is capable of blocking access to Task Manager and system registry and executing commands via the Command Prompt.
In conclusion, by executing the file extracted from the attached archive file, recipients would give cybercriminals the ability to steal login credentials such as usernames, email addresses, passwords, credit card details, social security numbers, and other sensitive information that could be misused for malicious purposed. For instance, to steal identities, make fraudulent, unauthorized purchases, transactions, spread phishing and other scams, trick other people into making monetary transactions.
|Name||Agent Tesla RAT|
|Threat Type||Trojan, password-stealing virus, banking malware, spyware.|
|Hoax||Email contains a document regarding request for quotation|
|Attachment(s)||SKBM 0222.rar (its name may vary)|
|Detection Names (ExecutionContext.exe)
||Avast (Win32:PWSX-gen [Trj]), BitDefender (Trojan.GenericKD.36383058), ESET-NOD32 (MSIL/Spy.Agent.AES), Kaspersky (HEUR:Trojan.MSIL.Taskun.gen), Microsoft (Trojan:MSIL/Stealer.DR!MTB), Full List Of Detections (VirusTotal)|
|Malicious Process Name||Renda Lonnie (its name may vary)|
|Symptoms||Trojans are designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.|
|Distribution methods||Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.|
|Damage||Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
More examples of malspam campaigns are "KROHNE Email Virus", "Cobra Industrial Machines Email Virus", and "Coca Cola Email Virus". Malspam is probably the most popular malware delivery channel that cybercriminals use. As mentioned in the introduction, most malspam emails contain a malicious attachment or link and look like emails from legitimate, well-known companies or other entities. A couple of examples of malware that cybercriminals deliver via emails too are Dridex, LokiBot, Emotet, and AZORult.
How did "International Air & Sea Freight Forwarder email virus" infect my computer?
How to avoid installation of malware?
Irrelevant emails that contain attachments or links, are received from unknown, suspicious senders cannot be trusted. It is common that emails of this kind are used as channels to deliver malicious software via files or links in them. Software or files should not be downloaded via third-party downloaders (or installed via third-party installers), from unofficial pages, free file hosting pages, via Peer-to-Peer networks, and so on. Downloads (files and programs) should be opened only if they came from official websites and through download links. Installed software has to be updated (or activated) with tools from its official developers. Unofficial, third party tools can (and often do) contain malware. Moreover, it is not legal to use 'cracking' tools to activate licensed programs. Additionally, virus scans should be performed regularly, it is advisable to run them with a reputable antivirus or anti-spyware software. If you've already opened "International Air & Sea Freight Forwarder email virus" attachment, we recommend running a scan with Malwarebytes for Windows to automatically eliminate infiltrated malware.
Text presented in the International Air & Sea Freight Forwarder malspam campaign:
Subject: Re: Quotation Request (RFQ)
We are in the process of procurement and we have sent you our Request for Quotation (RFQ) via ShipServ.
Attached, please find additional data, as announced in our enquiry. Some specific requirements have been spelled out in the attachment.
Kindly read all the instructions before submitting your quotation.
We look forward to receiving your quotation.
Ms. Gusti Rudangga
International Air & Sea Freight Forwarder
Jl. Teuku Umar Barat (Marlboro) No.96X, Denpasar - Bali - Indonesia
Ph : 62-361-8466741 , Ms. Gusti Mobile : +62 812 38030 21
Email : email@example.com
Website : www.t-voice.net
Malicious executable detected as a threat in VirusTotal:
Agent Tesla running in Task Manager as "Renda Lonnie" (its name may vary):
Another variant of Air Freight-themed spam email spreading a malicious attachment:
Text presented within:
Subject: RE: Re: [Top Urgent] [Top] New Order for P/O: 2070121/SN-WS for Urgent Shipment.
Dear Sales Team / Suppliers,
I would like to place an order. Please kindly find attached file our order 2070121/SN-WS for more information.
Please kindly arrange for delivery around 3rd March, 2021. I will use AIR FREIGHT to ship the goods.
I also need the C/O, C/Q, Certificate of Outgoing Inspection Sheet.
Please kindly acknowledge when you receive the order.
Thanks and Best regards,
Head of Export
Pole. Ind. Legua Media, A1.
30565-Las Torres de Cotillas-Murcia (Spain)
T. (+34) 968 839 004; M. (+34) 610389 574
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is International Air & Sea Freight Forwarder email virus?
- STEP 1. Manual removal of Agent Tesla.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Malwarebytes for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:
If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run the Autoruns.exe file.
In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.
Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.
You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".
After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.
Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections, we recommend scanning it with Malwarebytes for Windows.