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Avoid getting scammed by the "ONLINE BANK Reward" sites

Also Known As: ONLINE BANK Reward scam website
Damage level: Medium

What is the "ONLINE BANK Reward"?

"ONLINE BANK Reward" is a scam run on various deceptive webpages. This scheme states that users will receive a reward for completing a short survey about their banking experience.

"ONLINE BANK Reward" claims are false, and its sole aim is to endorse other untrustworthy and malicious sites. The scheme has been observed being promoted via Chase Bank themed spam campaign; the subject/title of these scam emails is "lmportant....Message....for....you....41340" (may vary).

Deceptive websites are seldom accessed intentionally. Most enter them through mistyped URLs, redirects caused by intrusive advertisements, or have them force-opened by installed PUAs (Potentially Unwanted Applications).

ONLINE BANK Reward scam

The "ONLINE BANK Reward" scam proclaims that users will receive a reward for completing a 30-second questionnaire concerning their online banking experience. The fake gifts are exclusive and worth at least 90 USD.

Allegedly, the hoax reward program has already given out prizes worth 4 million USD. After the survey is completed, users are presented with a list of the supposed rewards.

However, by selecting any one of them, users are redirected to a different misleading or malicious website. The promoted sites were primarily designed for phishing - recording information entered into them for the purpose of misusing it for profit.

These webpages target: names, surnames, addresses, emails, and telephone numbers. The gathered data can be sold to third-parties (potentially, cyber criminals) and/or used to further personalized scams.

Furthermore, the endorsed sites also offer various products for sale or for free. Even in the case of the latter, users might still be requested to pay (e.g., for shipping, registration, subscription, etc.).

Websites of this type commonly use dubious payment gateways, which tend to operate as phishing schemes. In other words, these pages record financial information (e.g., bank account details, credit card numbers. etc.), which can then be used to make fraudulent transactions and/or online purchases.

Typically, scam sites that offer products do not actually have them; hence, regardless of whether users pay or not - they do not receive the ordered items. If the products exist and users receive them, they are likely to be incredibly cheap, counterfeit, or even hazardous for use or consumption.

In summary, by trusting the "ONLINE BANK Reward" scam, users can experience severe privacy issues, financial losses, identity theft, and other serious problems. As mentioned in the introduction, unwanted applications are prime suspects behind rogue redirects to sale-based, untrustworthy, compromised, deceptive/scam, and malicious webpages.

However, PUAs can have additional/other heinous functionalities. Adware-type PUAs run intrusive advert campaigns. The delivered ads endanger device and user safety.

Once clicked on, intrusive advertisements redirect to dangerous websites, and some can stealthily download/install software. Another type of PUAs called browser hijackers operate by promoting fake search engines through modification of browser settings.

The promoted web searchers are usually unable to provide search results, so they redirect to Google, Yahoo, Bing, and other legitimate search engines. What is more, most PUAs have data tracking abilities.

They monitor browsing activity (browsing and search engine histories) and collect sensitive information extracted from it (IP addresses/ geolocations, personally identifiable details, etc.). PUA developers monetize this data by sharing it with and/or selling it to third-parties.

Therefore, to ensure device integrity and user privacy, all suspect applications and browser extensions/plug-ins must be removed without delay.

Threat Summary:
Name ONLINE BANK Reward scam website
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Scam claims users will receive a reward for completing a survey.
Related Domains includingfuture[.]com
Serving IP Address (includingfuture[.]com) 104.21.17.81
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

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"Onlinemart Reward", "Shipping Survey Reward", and "USPS Rewards" are a few examples of scams that are practically identical to "ONLINE BANK Reward". There are thousands of misleading, deceptive, and malicious sites on the Web.

They use various tactics to gain and abuse users' trust for financial gain. Common scam models are: fake prize giveaways, ludicrous offers and deals, warnings that the system is infected or at risk, alerts that a piece of software is outdated or missing, and so on.

Due to how widespread online scams are, it is strongly advised to exercise caution when browsing.

How did potentially unwanted applications install on my computer?

PUAs can have "official" promotional/download webpages. These applications can be downloaded/installed together with other programs. This false marketing technique of packing regular software with unwanted or malicious additions - is called "bundling".

Rushed download/installation processes (e.g., ignored terms, skipping steps and sections, etc.) increase the risk of unintentionally allowing bundled content into the system. Intrusive adverts are used to spread PUAs as well.

Once clicked on, the ads can execute scripts to make downloads/installations without user permission.

How to avoid installation of potentially unwanted applications?

It is highly recommended to research software before download/installation and/or purchase. Additionally, all downloads must be done from official and verified sources.

Untrustworthy download channels, e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders - often offer harmful and bundled content. When downloading/installing, it is important to read terms, study possible options, use the "Custom/Advanced" settings, and opt-out from supplementary apps, tools, functions, etc.

Intrusive advertisements appear ordinary and innocuous; however, they redirect to unreliable and questionable sites (e.g., adult-dating, pornography, gambling, and so forth). In case of encounters with ads and/or redirects of this kind, the system must be inspected and all suspicious applications and browser extensions/plug-ins detected - immediately removed from it.

If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Text presented in the "ONLINE BANK Reward" scam:

Over $4,000,000 in Offers given out so far!

 

ONLINE BANK

April 22, 2021


Limited Timed Offer
Get a $90 promo reward


Congratulations!


Complete this short 30-second survey about your banking experience to select one of our exclusive reward offers (minimum value $90).

 

This offer is available for today only: April 22, 2021.


Take Survey Now

The appearance of "ONLINE BANK Reward" scam (GIF):

Appearance of ONLINE BANK Reward scam

Screenshots of websites endorsed through the "ONLINE BANK Reward" scam:

ONLINE BANK Reward scam promoted site 1 ONLINE BANK Reward scam promoted site 2 ONLINE BANK Reward scam promoted site 3 ONLINE BANK Reward scam promoted site 4 ONLINE BANK Reward scam promoted site 5

Screenshot of the spam email promoting "ONLINE BANK Reward" scam:

Deceptive email used to promote ONLINE BANK Reward scam

Text presented in this email letter:

Subject: lmportant....Message....for....you....41340

 

CHASE

 

Congratulations,
this email has only been sent to 10 customers in your area .
in this way, we would like to thanks you for being here for us .

 

you are one of the current customers to win an exclusive reward

 

[Confirm Here]

 

Please tell us about your Chase experience and as a thank you , you can select from several exclusive offre rewards!

 

[start now]

 

Thank you,
Chase Team

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Quick menu:

Removal of potentially unwanted applications:

Windows 11 users:

Accessing Apps and Features in Windows 11

Right-click on the Start icon, select Apps and Features. In the opened window search for the application you want to uninstall, after locating it, click on the three vertical dots and select Uninstall.

Windows 10 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the online bank reward scam website, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with online bank reward scam website removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the online bank reward scam website, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the online bank reward scam website, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
ONLINE BANK Reward scam website QR code
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