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Avoid getting scammed by "Mobile Survey Reward" websites

Also Known As: Mobile Survey Reward scam website
Damage level: Medium

What is "Mobile Survey Reward"?

"Mobile Survey Reward" is the name of a scam run on various untrustworthy webpages. This scheme states that for completing a short questionnaire - users will receive a prize.

It must be emphasized that all of the claims made by the scam are false, and users will not receive any rewards. The "Mobile Survey Reward" scheme aims to endorse various deceptive and malicious sites.

This scam has been noted being promoted via fake T-Mobile spam emails (letter subject/title "We Have Been Trying to Reach you [recipient's email address]"; may vary). In general, scam pages are accessed via mistyped URLs, redirects caused by intrusive ads, or they are force-opened by installed PUAs (Potentially Unwanted Applications).

Mobile Survey Reward scam

The "Mobile Survey Reward" scam requests users to complete a survey regarding their mobile experiences, and as a "thank you" - promises an exclusive reward. The imaginary prize is stated to be worth at least 90 USD.

Allegedly, the scheme has already distributed rewards totaling 4 million USD. After the questionnaire is completed, users are presented with a list of prizes that they can choose. When they attempt to claim any of the nonexistent gifts, users are redirected to a dubious/malicious website - trusting which can result in a variety of serious problems.

This scheme has been observed redirecting to various phishing sites. These webpages are designed to record information entered into them - to subsequently be used for heinous purposes.

The endorsed websites target the following information: names, addresses, telephone numbers, and email addresses. The data collected through phishing can be sold to third-parties (potentially, cyber criminals) and/or used to craft personalized scams.

Furthermore, the pages pushed through "Mobile Survey Reward" offer products for sale and/or for free. Regardless of the content being offered free of charge, users are still often asked to make relatively small payments (e.g., shipping, registration, subscription fees, etc.).

Untrustworthy sale-oriented sites commonly use dubious payment gateways that operate as phishing scams. In other words, the gateways record financial information (e.g., bank account details, credit card numbers, etc.) provided to them.

Scammers can use this vulnerable data to make fraudulent transactions and/or online purchases. These websites typically do not have the products they advertise, but even if they do and users receive them - the items can be incredibly cheap, counterfeit, or dangerous to use or consume.

To summarize, by trusting the "Mobile Survey Reward" scam, users can experience severe privacy issues, financial losses, identity theft, and other serious problems. As mentioned in the introduction, scam sites and other harmful webpages can be force-opened by PUAs.

However, these applications can have different/additional heinous functionalities. Adware-type PUAs run intrusive advertisement campaigns. The delivered ads diminish the browsing quality and endanger device/user safety.

Upon being clicked, intrusive adverts redirect to unreliable/malicious websites, and some can download/install software without user permission. Another PUA type called browser hijacker operates by making modifications to browser settings - in order to promote fake search engines.

The promoted web searchers rarely can generate search results, so they redirect to Google, Bing, Yahoo, and other legitimate search engines. What is more, most PUAs can track data. Information of interest includes: browsing activity, IP addresses/ geolocations, personally identifiable details, and so on.

The collected data is then monetized by being shared with and/or sold to third-parties. Therefore, to ensure device integrity and user privacy, all suspect applications and browser extensions/plug-ins must be removed immediately upon detection.

Threat Summary:
Name Mobile Survey Reward scam website
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Scam claims users will receive a reward for completing a survey.
Related Domains ggshooter[.]com
Serving IP Address (ggshooter[.]com) 172.67.181.98
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

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"ONLINE BANK Reward", "Shipping Survey Reward", "USPS Rewards", and "Onlinemart Reward" are examples of scams that are virtually identical to "Mobile Survey Reward". The Internet is full of various deceptive and hazardous websites.

Online schemes use a broad range of techniques to gain and abuse victims' trust.

Popular scam models are: hoax prize giveaways, fake lotteries and raffles, ludicrous deals and offers, warnings that the device is infected, alerts that a software product is outdated or missing, etc. Due to how widespread scams are on the Web, it is highly recommended to exercise caution when browsing.

How did potentially unwanted applications install on my computer?

PUAs can have "official" promotional/download pages. These applications are also distributed through download/installation setups of other programs.

This false marketing method of packing ordinary products with unwanted or malicious additions - is termed "bundling". Rushed download/installation processes (e.g., ignored terms, used "Easy/Express" settings, etc.) increase the risk of inadvertently allowing bundled content into the system.

Intrusive adverts are used to proliferate PUAs as well. Once clicked on, the ads can execute scripts to make stealthy downloads/installations.

How to avoid installation of potentially unwanted applications?

It is advised to research software before download/installation and/or purchase. Additionally, all downloads must be performed from official and verified sources.

Untrustworthy download channels, e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders - often offer harmful and bundled content. Download and installation processes have to be treated with care.

Therefore, it is important to read terms, study possible options, use the "Custom/Advanced" settings, and opt-out from supplementary apps, tools, features, and other additions. Intrusive advertisements appear legitimate and innocuous; however, they redirect to various unreliable and questionable sites (e.g., gambling, adult-dating, pornography, etc.).

In case of encounters with such ads and/or redirects, the system has to be inspected and all suspicious applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Text presented in the "Mobile Survey Reward" scam:

Over $4,000,000 in Offers given out so far!


Mobile Survey
May 03, 2021 Flag


Take Survey Today and get a $90 promo reward

 

Congratulations!


Please tell us about your Mobile experiences, and as a thank you, you can select from several exclusive offer rewards!

 

This offer is available for today only: May 03, 2021.


Take Survey Now

The appearance of "Mobile Survey Reward" scam (GIF):

Appearance of Mobile Survey Reward scam (GIF)

Screenshots of websites pushed through the "Mobile Survey Reward" scam:

Mobile Survey Reward scam promoted website 1 Mobile Survey Reward scam promoted website 2 Mobile Survey Reward scam promoted website 3 Mobile Survey Reward scam promoted website 4

Screenshot of the spam email promoting "Mobile Survey Reward" scam:

Mobile Survey Reward scam promoting deceptive email

Text presented in this email:

Subject: We Have Been Trying to Reach you ********

 

.T. Mobile  
$100


Date of issue:05-02-2021
Order Number: 231325-10844663
Account: ********     Date of expiry: 05/10/2021

 

Congratulations ********,

 

* Thank you for using .T. Mobile . Your recent purchase has got you eligible for an exclusive reward worth $100. You are one of 10 randomly selected .T. Mobile customers who will receive this reward. You have been rewarded a free reward worth $100. Just click on the button below to claim your reward.

 

Click here

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Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the mobile survey reward scam website, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with mobile survey reward scam website removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the mobile survey reward scam website, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the mobile survey reward scam website, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove mobile survey reward scam website from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on mobile survey reward scam website or it's removal please share your knowledge in the comments section below.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Mobile Survey Reward scam website QR code
Scan this QR code to have an easy access removal guide of Mobile Survey Reward scam website on your mobile device.
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