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Do not trust fake "Verizon" reward giveaways and emails

Also Known As: Verizon Reward scam website
Distribution: Moderate
Damage level: Medium

"Verizon Reward Scam" removal instructions

What is the "Verizon Reward"?

"Verizon Reward Scam" is a scheme run on various deceptive sites. This scam states that users will be rewarded if they complete a survey concerning their mobile experiences. This prize giveaway is supposedly held by Verizon Communications Inc. - an American multinational telecommunications conglomerate. It must be emphasized that this scheme is in no way associated with Verizon, and all the claims by it - are false. The goal of the "Verizon Reward" scam is to trick users into visiting/using various unreliable and malicious websites. Typically, deceptive pages are accessed unintentionally; most users enter them via mistyped URLs, redirects caused by intrusive ads, or have them force-opened by installed PUAs (Potentially Unwanted Applications). It is noteworthy that the "Verizon Reward" scheme has been observing being promoted through Verizon-themed spam mail (email subject "you are the chosen one! [recipient's email address]"; may vary).

Verizon Reward scam

The "Verizon Reward" scam requests users to tell about their mobile experiences by taking a survey. As a "thank you" for completing the questionnaire, the scheme promises that users will receive a "promo reward" worth at least 90 USD. The scam alleges that it has given out prizes worth 4 million USD in total. After the survey is complete, users are presented with a list of "exclusive rewards". When they attempt to claim any of the prizes - users are redirected to misleading and harmful sites.

This online scheme primarily promotes phishing webpages, designed to record information entered into them - in order to use it for heinous purposes. Targeted data includes: names, addresses, telephone numbers, and email addresses. The collected information can be sold to third-parties (potentially, cyber criminals) and/or used to create personalized scams. The endorsed pages also offer products for free or for sale. In the case of the former, users are still asked to make various payments (e.g., shipping, registration, subscription, etc.). Websites of this type usually employ dubious payment gateways, which operate as phishing scams. Hence, financial information (e.g., bank account details, credit card numbers, etc.) provided to them - is disclosed to the scammers. This data can then be used to make fraudulent transactions and/or online purchases. Promotional/sale-based sites like those endorsed by the "Verizon Reward" scam - typically do not have the products they offer. Even if they do and users receive them, the items are likely to be cheap, counterfeit, and/or hazardous to use or consume. To summarize, by trusting the "Verizon Reward" scam, users can experience severe privacy issues, significant financial losses, identity theft, and other serious problems.

As mentioned in the introduction, deceptive and other undesirable pages can be force-opened by PUAs. These apps can have various functionalities, which can be in different combinations. Adware type PUAs deliver intrusive ads. They diminish the browsing experience and pose a threat to device/user safety. Once clicked on, intrusive advertisements redirect to dangerous websites, and some can stealthily download/install software. PUAs called browser hijackers operate by making modifications to browser settings and restricting access to them - in order to promote fake search engines. The promoted web searchers usually cannot provide search results, so they redirect to Google, Bing, Yahoo, and other legitimate search engines. Most PUAs can track data. They monitor browsing activity and collect sensitive information extracted from it (IP addresses/ geolocations, personally identifiable details, etc.). The collected data is then monetized by being shared with and/or sold to third-parties. Therefore, it is crucial to remove all suspect applications and browser extensions/plug-ins immediately upon detection.

Threat Summary:
Name Verizon Reward scam website
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Scam claims users will receive a reward for completing a survey.
Disguise Scam is disguised as a prize giveaway held by Verizon Communications Inc.
Related Domains includingfuture[.]com
Detection Names (includingfuture[.]com) Fortinet (Malware), Full List Of Detections (VirusTotal)
Serving IP Address (includingfuture[.]com) 172.67.175.21
Symptoms Fake error messages, fake system warnings, pop-up errors, hoax computer scan.
Distribution methods Compromised websites, rogue online pop-up ads, potentially unwanted applications.
Damage Loss of sensitive private information, monetary loss, identity theft, possible malware infections.
Malware Removal (Windows)

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"Home Improvement Reward", "Mobile Survey Reward", "ONLINE BANK Reward", "Shipping Survey Reward", "Onlinemart Reward", and "PayApp Reward" are some examples of scams that are virtually identical to "Verizon Reward". The Web is full of misleading, deceptive, and malicious content. Online scams are especially widespread, and they use different tactics to gain and abuse users' trust. Popular scam models are: fake reward giveaways, hoax lotteries, alerts that an essential piece of software is outdated or missing, warnings that the device is infected or at risk, and so forth. Regardless of what schemes claim, their sole goal is to generate profit at victims' expense. Due to how prevalent scams are online, it is strongly advised to exercise caution when browsing.

How did potentially unwanted applications install on my computer?

PUAs can have "official" promotional/download webpages. These applications are also distributed via download/installation setups of other programs. This false marketing technique of packing regular software with unwanted or malicious additions - is called "bundling". Rushed download/installation processes (e.g., ignored terms, used pre-set options, etc.) increase the risk of inadvertently allowing bundled content into the system. Intrusive advertisements are used to proliferate PUAs as well. When clicked on, the adverts can execute scripts to make downloads/installations without user permission.

How to avoid installation of potentially unwanted applications?

It is important to research software prior to download/installation and/or purchase. Additionally, all downloads must be done from official and verified sources. Untrustworthy download channels, e.g., unofficial and free file-hosting websites, Peer-to-Peer sharing networks, and other third-party downloaders - often offer bundled content. Download and installation processes have to be treated with care. Therefore, it is recommended to read terms, explore all possible options, use the "Custom" or "Advanced" settings, and decline downloading/installing additional apps, tools, functions, etc. Intrusive advertisements appear ordinary and harmless; however, they redirect to various unreliable and questionable sites (e.g., gambling, adult-dating, pornography, and so forth). In case of encounters with such ads and/or redirects, the system must be checked and all suspicious applications and browser extensions/plug-ins detected - immediately removed from it. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

Text presented in the "Verizon Reward" scam:

Over $4,000,000 in Offers given out so far!


Verizon
May 06, 2021 Flag


Take Survey Today and get a $90 promo reward

 

Congratulations!


Please tell us about your Mobile experiences, and as a thank you, you can select from several exclusive offer rewards!

 

This offer is available for today only: May 06, 2021.


Take Survey Now

The appearance of "Verizon Reward" scam (GIF):

Appearance of Verizon Reward scam (GIF)

Screenshots of websites endorsed through the "Verizon Reward" scam:

Verizon Reward scam promoted website 1 Verizon Reward scam promoted website 2 Verizon Reward scam promoted website 3 Verizon Reward scam promoted website 4

Screenshot of the spam email used promote "Verizon Reward" scam:

Verizon Reward scam promoting email

Text presented in this email:

Subject: you are the chosen one! ********

 

You have been selected ******** - Verizon.com

 

CONGRATULATIONS

 

This email was only to 10 selected customers in your area. In this way, we would like to thank you for being here for us.

 

You are one of the current customers to win an exclusive Verizon reward.

 

All your have to do is confirm receipt of this email. Thanks and good luck.

 

Offer will expire at: -
Confirm Now

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Quick menu:

Removal of potentially unwanted applications:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

PUAs uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted application, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove rogue extensions from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing rogue extensions from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons and remove them.

Removing rogue extensions from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the verizon reward scam website, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plugins from Mozilla Firefox:

Removing rogue extensions from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window remove all recently-installed suspicious browser plug-ins.

Removing rogue extensions from Mozilla Firefox step 2

Optional method:

Computer users who have problems with verizon reward scam website removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the verizon reward scam website, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing rogue extensions from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing rogue extensions from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the verizon reward scam website, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove verizon reward scam website from your computer, please ask for assistance in our malware support forum.

Post a comment:
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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Verizon Reward scam website QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Verizon Reward scam website on your mobile device.
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