How to remove the Coronavirus Track and trace result email virus?

Also Known As: possible malware infections
Type: Trojan
Damage level: Medium

What is Coronavirus Track and trace result email virus?

It is popular among cybercriminals to use the COVID-19 pandemic as an opportunity to trick people into making money transactions, providing personal information, or installing malicious software on their computers. In this particular case, cybercriminals attempt to deliver malware via coronavirus-themed email.

Coronavirus Track and trace result email virus malware-spreading email spam campaign

Coronavirus Track and trace result email virus in detail

Cybercriminals behind this email attempt to trick recipients into believing they have received their coronavirus test results. This email contains an attachment, a PDF document with a download link for a password-protected ZIP file. The aforementioned ZIP file contains an LNK ("Information.lnk") file designed to connect to a remote server.

It is unknown how exactly malware (and what type of malware) gets installed after connecting to a remote server through the LNK file in the password-protected ZIP file, however, it is possible that a malicious script gets injected into a legitimate Windows operating system process.

It seems quite likely that cybercriminals use this email to trick recipients into installing ransomware, some cryptocurrency miner, or a trojan. Ransomware is a type of malware that encrypts files to make them inaccessible unless victims decrypt them with a decryption tool (e.g., key, program) purchased from the attackers.

Cryptocurrency miners use hardware such as processors (CPUs), graphics cards (GPUs), or other hardware to solve mathematical problems (to mince cryptocurrency like Bitcoin). Simply said, cybercriminals behind miners generate revenue by using other computers (hardware) as miners without having to use their own.

Trojans are malicious programs that can be designed to do different things. The two most popular types of trojans are Remote Access Trojans (RATs) and banking trojans. RATs allow cybercriminals to control infected computers remotely. Banking trojans target banking information (e.g., credit card details, CVV numbers).

Threat Summary:
Name possible malware infections
Threat Type Trojan, password-stealing virus, banking malware, spyware.
Hoax Letter regarding coronavirus test results
Attachment(s) PDF document
Detection Names (Information.lnk) Arcabit (Heur.BZC.YAX.Nioc.1.08335EA1), BitDefender (Heur.BZC.YAX.Nioc.1.08335EA1), Emsisoft (Heur.BZC.YAX.Nioc.1.08335EA1 (B)), Microsoft (Trojan:Script/Woreflint.A!cl), Full List Of Detections (VirusTotal)
Symptoms It is common for email viruses to be designed to stealthily infiltrate the victim's computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.
Payload Unknown
Distribution methods Infected email attachments, malicious online advertisements, social engineering, software 'cracks'.
Damage Stolen passwords and banking information, identity theft, the victim's computer added to a botnet.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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Malspam campaigns in general

In conclusion, emails used to deliver malware contain malicious attachments or website links. In one way or another, the main purpose of these emails is to trick recipients into installing malicious software. More examples of similar emails are "GOYAL ARTS AND TOYS Email Virus", "Care Logistics Email Virus", and "Kaseya Email Virus".

How did Coronavirus Track and trace result email virus infect my computer?

This email letter has a PDF document attached to it. That document contains a download link for a ZIP file with an LNK file in it. Malware gets installed after opening that LNK file. As mentioned previously, the LNK file ("Information.lnk") triggers the installation of malware through a remote server (possibly by injecting malicious code into a legitimate process).

It is worthwhile to mention that malicious emails could contain other files as well, for example, executable files like EXE, JavaScript files, Microsoft Office documents, RAR or other archive files, and so on. Usually, files attached to emails of this type are disguised as important, relevant, and (or) personal documents.

How to avoid installation of malware?

It is advisable not to trust irrelevant emails that have files or links in them (especially if they are sent from an unknown address). Quite often, emails of this kind are designed to look like official letters from legitimate companies, institutions, or other entities and have a malicious file or link in them.

Also, it is recommended to use official, trustworthy websites and direct links while downloading files, programs. Peer-to-Peer networks (like eMule, torrent clients), unofficial web pages, third-party downloaders, installers, etc., can be used to proliferate malicious programs.

Installed programs should be updated and activated with tools, functions) provided by their (official) developers. It is strongly recommended not to use third-party, unofficial tools - they can be malicious. Moreover, it is not legal to activate licensed software with various cracking tools.

The operating system should be scanned for malware or any other threats regularly. It is recommended to scan it with s reputable antivirus or anti-spyware software. If you've already opened "Coronavirus Track and trace result email virus" attachment, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate infiltrated malware.

Text presented in the Coronavirus Track and trace result email letter:

Subject: Covid Test Result

Attached is your recent Coronavirus Track and trace result
and take the necessary action immediately.

Document access password is : Information
This e-mail (including any attachments) is confidential and may contain proprietary information. It may be privileged or otherwise protected from disclosure.If you are not the intended recipient, please notify the sender immediately by return e-mail.

Malicious attachment distributed via Coronavirus Track and trace result email virus campaign:

Malicious attachment distributed through Coronavirus Track and trace result malicious PDF document

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Combo Cleaner Antivirus for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Combo Cleaner Antivirus for Windows.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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