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BundesKriminalamt Virus

Also Known As: Bundesamt für Sicherheit in der Informationstechnik Ransomware
Damage level: Severe

What is BundesKriminalamt?

The following message is a scam and should not be trusted: BundesKriminalamt (Gesellschaft zur Verfolgung von Urheberrechtsverletzungen (GVU), Bundesamt für Sicherheit in der Informationstechnik), "Zugang von Ihrem persönlichen Computer wurde vorläufig aus den unten aufgleisten Gründen gesperrt".

This computer screen-blocking message is not sent by legitimate authorities from Germany, it is a ransomware virus created by cyber criminals.

The scam make false accusations of law violations (such as watching child pornography, distributing copyrighted content, etc.) in order to scare unsuspecting PC users into paying a bogus 100 Euro fine using PaySafeCard. Note that paying this fine is equivalent to sending your money to cyber criminals.

Bundeskriminalamt virus

This particular ransomware virus originates from a family called Urausy and targets PC users from Germany. Cyber criminals responsible for creating this scam, exploit the names of various authorities from Germany to make their deceptive message appear authentic.

PC users from Germany should be aware that no authorities, internationally (including BundesKriminalamt or GVU), use screen-blocking messages to collect fines for any law infringements.

This message is a typical ransomware virus. Do not trust it or pay the fine - you will lose your money and there are no guarantees that your PC will be unblocked as a result. The correct way to deal with this fake BundesKriminalamt message is to eliminate it from your computer.

A variant of this ransomware virus:

Bundeskriminalamt virus dirty decryption

This ransomware virus is distributed using various 'exploit kits', which infiltrate users' computers via any software security vulnerabilities detected on the system. To protect your computer, keep your installed programs up-to-date and use legitimate antivirus and anti-spyware programs.

Note that ransomware viruses from the Urausy family are localised so that PC users from different countries observe fake messages adapted specifically to their country.

For example, PC users from the USA see this message translated into English and the header modified to appear as if sent by Mandiant U.S.A Cyber Security. If your computer screen is blocked with a message from BundesKriminalamt, do not pay the fine. Use this removal guide to eliminate this scam from your computer.

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Quick menu:

BundesKriminalamt virus "Ihrem persönlichen Computer wurde gesperrt" removal:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Go to the Windows 8 Start Screen, type Advanced, in the search results select Settings. Click on Advanced Startup options, in the opened "General PC Settings" window select Advanced Startup. Click on the "Restart now" button. Your computer will now restart into "Advanced Startup options menu".

Click on the "Troubleshoot" button, then click on "Advanced options" button. In the advanced option screen click on "Startup settings". Click on the "Restart" button. Your PC will restart into the Startup Settings screen. Press "5" to boot in Safe Mode with Networking Prompt.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the BundesKriminalamt "Ihrem persönlichen Computer wurde gesperrt" virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.


If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the BundesKriminalamt "Ihrem persönlichen Computer wurde gesperrt" ransomware infiltrating your PC).

select a restore point

6. In the opened window click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the BundesKriminalamt "Ihrem persönlichen Computer wurde gesperrt" Virus.

Other tools known to remove the BundesKriminalamt "Ihrem persönlichen Computer wurde gesperrt" virus:

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.