Suspicious Incoming Network Connections Scam

Also Known As: "suspicious incoming network connections" virus
Type: Adware
Distribution: Moderate
Damage level: Medium

Suspicious Incoming Network Connections removal instructions

What is Suspicious Incoming Network Connections?

Similar to Ransomware Detected, Error Virus - Trojan Backdoor Hijack, Your Windows Is Infected, and many others, "Suspicious Incoming Network Connections" is a fake error message displayed by a malicious website that users often visit inadvertently - they are redirected by potentially unwanted programs (PUPs) that infiltrate systems without consent. Note that PUPs also deliver intrusive online advertisements and track browsing activity by recording various user-system information.

Suspicious Incoming Network Connections adware

This pop-up message states that Windows Firewall has detected a trojan, the operating system's activation key has supposedly expired, and that private information (logins/passwords, credit card details, etc.) has been stolen. It goes on to state that the "issue" must be resolved immediately and users are encouraged to contact Google Help Desk via a telephone number ("+1-844-284-8623") provided. Victims are then supposedly guided through the malware removal process. In fact, the "Suspicious Incoming Network Connections" error is fake and should be ignored. Cyber criminals aim to scare and trick victims into calling and paying for fake technical support. You can remove this error simply by closing the web browser. Be aware that most PUPs deliver various intrusive advertisements (for example, pop-up, banner, coupon, etc.) that conceal underlying content, thereby significantly diminishing the browsing experience. In addition, these ads can lead to malicious websites or activate scripts that download/install malware. Therefore, even accidental clicks often result in high-risk computer infections. PUPs also monitor users' Internet browsing activity by collecting information that might contain personal details. The collected data (IP addresses, URLs visited, pages viewed, search queries, mouse/keyboard activity, geo-locations, etc.) is mostly shared with third parties (potentially, cyber criminals) who generate revenue by misusing private details. This behavior can lead to serious privacy issues or even identity theft.

Threat Summary:
Name"suspicious incoming network connections" virus
Threat TypeAdware, Unwanted ads, Pop-up Virus
SymptomsSeeing advertisements not originating from the sites you are browsing. Intrusive pop-up ads. Decreased Internet browsing speed.
Distribution methodsDeceptive pop-up ads, free software installers (bundling), fake flash player installers.
DamageDecreased computer performance, browser tracking - privacy issues, possible additional malware infections.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
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There are dozens of PUPs that have similar characteristics. By offering various 'useful features', they attempt to give the impression of legitimacy, however, these programs are designed only to generate revenue for the developers. Cyber criminals make money by employing the "Pay Per Click" advertising model, promoting rogue websites (mostly fake search engines that generate deceptive search results and display unwanted ads), and selling recorded information to third parties.

How did adware install on my computer?

PUPs are distributed using a deceptive marketing method called "bundling" - stealth installation of third party applications with regular software/apps. Developers hide bundled apps within the "Custom/Advanced" options of the download/installation processes. Many users skip this section, exposing their systems to risk of various infections. Cyber criminals also proliferate PUPs by employing intrusive advertisements designed to run scripts that download and install malware.

How to avoid installation of potentially unwanted applications?

To prevent this situation, be very cautious when browsing the Internet. Closely analyze the download/installation procedures (especially the "Custom/Advanced" options) and opt-out of all additionally-included apps. Furthermore, never click intrusive advertisements. If possible, choose direct download, rather than using any third party download tools. The key to computer safety is caution.

The appearance of "Suspicious Incoming Network Connections" pop-up (GIF):

Suspicious Incoming Network Connections scam gif

Text presented within the pop-up error:

Firewall detecting ’suspicious’ incoming network connections, we recommend that you click on “Back to Safety”

Text presented within the malicious website:

Your computer has been Locked
Call Now: +1-844-284-8623
Your computer with the IP address - has been infected by the Trojans - Because System Activation KEY has expired & Your information (for example, passwords, messages, and credit cards) have been stolen. Call the Google Help Desk +1-844-284-8623 to protect your files and identify from further damage.

Call Now: +1-844-284-8623
Automatically report details of possible security incidents to Google. Privacy policy

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
▼ DOWNLOAD Malwarebytes By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Quick menu:

Adware removal:

Windows 7 users:

Accessing Programs and Features (uninstall) in Windows 7

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Accessing Add or Remove Programs in Windows XP

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Accessing Programs and Features (uninstall) in Windows 8

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Uninstall app in OSX (Mac)

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

Suspicious Incoming Network Connections adware uninstall via Control Panel

In the uninstall programs window, look for any suspicious/recently-installed applications, select these entries and click "Uninstall" or "Remove".

After uninstalling the potentially unwanted program, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Internet Explorer logoRemove malicious add-ons from Internet Explorer:

Removing Suspicious Incoming Network Connections ads from Internet Explorer step 1

Click the "gear" icon Internet Explorer options icon (at the top right corner of Internet Explorer), select "Manage Add-ons". Look for any recently-installed suspicious browser extensions, select these entries and click "Remove".

Removing Suspicious Incoming Network Connections ads from Internet Explorer step 2

Optional method:

If you continue to have problems with removal of the "suspicious incoming network connections" virus, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows XP

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Resetting Internet Explorer settings to default on Windows 7

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

Reseting Internet Explorer settings to default in Windows 8 - accessing

In the opened window, select the Advanced tab.

Resetting Internet Explorer settings to default on Windows 8 - Internet options advanced tab

Click the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - click the Reset button in the Internet options advanced tab

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Resetting Internet Explorer settings to default on Windows 8 - confirm settings reset to default by clicking the reset button

Google Chrome logoRemove malicious extensions from Google Chrome:

Removing Suspicious Incoming Network Connections  ads from Google Chrome step 1

Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome), select "More tools" and click "Extensions". Locate all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Removing Suspicious Incoming Network Connections ads from Google Chrome step 2

Optional method:

If you continue to have problems with removal of the "suspicious incoming network connections" virus, reset your Google Chrome browser settings. Click the Chrome menu icon Google Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

Google Chrome settings reset step 1

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

Google Chrome settings reset step 2

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Google Chrome settings reset step 3

Mozilla Firefox logoRemove malicious plug-ins from Mozilla Firefox:

Removing Suspicious Incoming Network Connections ads from Mozilla Firefox step 1

Click the Firefox menu firefox menu icon (at the top right corner of the main window), select "Add-ons". Click on "Extensions", in the opened window, remove all recently-installed suspicious browser plug-ins.

Removing Suspicious Incoming Network Connections ads from Mozilla Firefox step 2

Optional method:

Computer users who have problems with "suspicious incoming network connections" virus removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, firefox menu icon in the opened menu, click Help.

Accessing settings (Reset Firefox to default settings step 1)

Select Troubleshooting Information.

Accessing Troubleshooting Information (Reset Firefox to default settings step 2)

In the opened window, click the Refresh Firefox button.

Clicking on Refresh Firefox button (Reset Firefox to default settings step 3)

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Confirm your want to reset Firefox settings to default (Reset Firefox to default settings step 4)

safari browser logoRemove malicious extensions from Safari:

removing adware from safari step 1 - accessing preferences

Make sure your Safari browser is active, click Safari menu, and select Preferences....

removing adware from safari step 2 - removing extensions

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

resetting safari step 1

In the opened window select all history and click the Clear History button.

resetting safari step 2

Microsoft Edge (Chromium) logoRemove malicious extensions from Microsoft Edge:

Removing adware from Microsoft Edge step 1

Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the upper-right corner of Microsoft Edge), select "Extensions". Locate all recently-installed suspicious browser add-ons and click "Remove" below their names.

Removing adware from Microsoft Edge step 2

Optional method:

If you continue to have problems with removal of the "suspicious incoming network connections" virus, reset your Microsoft Edge browser settings. Click the Edge menu icon Microsoft Edge (chromium) menu icon (at the top right corner of Microsoft Edge) and select Settings.

Microsoft Edge (Chromium) reset step 1

In the opened settings menu select Reset settings.

Microsoft Edge (Chromium) reset step 2

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

Microsoft Edge (Chromium) reset step 3

  • If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

declining installation of adware while downloading free software sampleCommonly, adware or potentially unwanted applications infiltrate Internet browsers through free software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove "suspicious incoming network connections" virus from your computer, please ask for assistance in our malware support forum.

Post a comment:
If you have additional information on "suspicious incoming network connections" virus or it's removal please share your knowledge in the comments section below.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Software uninstall instructions
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
suspicious incoming network connections virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of "suspicious incoming network connections" virus on your mobile device.
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