"The Tungsten Rounded Font Was Not Found" virus removal guide
What is "The Tungsten Rounded Font Was Not Found"?
|Name||"The Tungsten Rounded font was not found" virus|
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Symptoms||Can't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.|
|Malware Removal (Windows)|
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
"The Tungsten Rounded Font Was Not Found" is identical to Mercury Text Font, ArialText Font, Roboto Condensed Font, and a number of other errors. In fact, all fake errors are virtually identical - they claim that the system is damaged, however, unlike "The Tungsten Rounded Font Was Not Found", most do not proliferate malware. These errors encourage users to contact various "certified technicians" via telephone numbers provided. These people are cyber criminals who aim to generate revenue by tricking victims into paying for services that are not required - the issues listed in fake error pop-ups simply do not exist. Furthermore, fake errors are typically delivered by malicious websites that users visit inadvertently - they are redirected by potentially unwanted programs (PUPs). These programs often infiltrate systems without permission. Most generate intrusive advertisements and gather sensitive data, thereby posing a threat to your privacy and Internet browsing safety.
How did potentially unwanted programs install on my computer?
In some cases, potentially unwanted programs have official download websites, however, most are distributed using a intrusive advertisements (coupons, banners, pop-ups, etc.), and a deceptive marketing method called "bundling". Intrusive advertisements commonly lead to malicious websites. Furthermore, some execute scripts that download and install malware/PUPs. "Bundling" is stealth installation of third party applications together with regular software/apps - developers do not disclose these installation properly and hide "bundled" apps within various sections (e.g., the "Custom/Advanced" settings) of the download or installation processes. Therefore, clicking advertisements, rushing download/installation processes, and skipping steps, exposes systems to risk of various infections and compromises users' privacy.
How to avoid installation of potentially unwanted applications?
The main reasons for computer infections are poor knowledge and careless behavior. Therefore, be cautious when browsing the Internet, and downloading/installing software. Most intrusive ads look legitimate, however, they redirect to gambling, pornography, adult dating, survey, and other dubious websites. If you encounter them, immediately eliminate all suspicious applications/browser plug-ins. Furthermore, carefully analyze each download/installation step (especially the "Custom/Advanced" options) and opt-out of all additionally-included programs. The key to computer safety is caution.
Text presented in the "The Tungsten Rounded Font Was Not Found" pop-up Google Chrome variant:
The web page you are trying to load is displayed incorrectly, as it uses the "Tungsten Rounded" font. To fix the error and display the next, you have to update the "Chrome Font Pack".
Manufacturer:Google Inc. All Rights Reserved.
Current version:Chrome Font Pack 54.0.2785.89
Latest version:Chrome Font Pack 56.0.2924.87
Screenshot of "The Tungsten Rounded Font Was Not Found" pop-up Mozilla Firefox variant:
Text presented in the Mozilla Firefox variant:
The "Tungsten Rounded" font was not found.
The web page you are trying to load is displayed incorrectly, as it uses the "Tungsten Rounded" font. To fix the error and display the next, you have to update the "Mozilla Font Pack".
Mozilla Font Pack 53.0.2785.89
Mozilla Font Pack 57.2.5284.21
The appearance of "The Tungsten Rounded Font Was Not Found" pop-up (GIF):
Screenshot of fake error displayed after running the downloaded malicious files:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is "The Tungsten Rounded Font Was Not Found"?
- STEP 1. "The Tungsten Rounded Font Was Not Found" virus removal using safe mode with networking.
- STEP 2. "The Tungsten Rounded Font Was Not Found" virus removal using System Restore.
"The Tungsten Rounded Font Was Not Found" virus removal:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Go to the Windows 8 Start Screen, type Advanced, in the search results select Settings. Click on Advanced Startup options, in the opened "General PC Settings" window select Advanced Startup. Click on the "Restart now" button. Your computer will now restart into "Advanced Startup options menu". Click on the "Troubleshoot" button, then click on "Advanced options" button. In the advanced option screen click on "Startup settings". Click on the "Restart" button. Your PC will restart into the Startup Settings screen. Press "5" to boot in Safe Mode with Networking Prompt.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the "The Tungsten Rounded Font Was Not Found" virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove viruses using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the "The Tungsten Rounded Font Was Not Found" virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the "The Tungsten Rounded Font Was Not Found" virus.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some viruses disable Safe Mode making it's removal complicated. For this step, you require access to another computer. After removing "The Tungsten Rounded Font Was Not Found" virus from your PC, restart your computer and scan it with legitimate anti-spyware software to remove any possible remnants of this security infection.
Other tools known to remove this scam: