Rapid ransomware removal instructions
What is Rapid?
First discovered by malware security researcher, Michael Gillespie, Rapid is another ransomware-type virus that stealthily infiltrates systems without consent. Once infiltrated, Rapid encrypts stored data and appends filenames with the ".rapid" extension (for instance, "sample.jpg" is renamed to "sample.jpg.rapid"). Updated variants of this ransomware use ".no_more_ransom" extension for encrypted files. From this point, using files becomes impossible. Immediately after infiltration, Rapid generates a text file ("! How Decrypt Files.txt"), placing in every existing folder. Updated variants of this ransomware use ".droprapid" extension for encrypted files, ransom demanding message is presented in "!DECRYPT_DROPRAPID.txt" file.
As usual, the new text file contains a message informing victims of the encryption. To restore data, they are encouraged to contact cyber criminals via an email address provided. Currently it is unknown which type of cryptography (symmetric or asymmetric) Rapid uses. In any case, decryption requires a key generated uniquely for each victim. Developers store these keys on a remote server and users are instructed to pay a ransom to receive them. The cost is currently unknown - cyber criminals will provide detailed information via email, however, in most cases, size of ransoms fluctuates between $500 and $1500 in Bitcoins. No matter how small the cost, never pay. Be aware that cyber criminals often ignore victims, once the payments are submitted. Therefore, paying will probably deliver no positive result and you will be scammed. In addition to losing your money, you will support cyber criminals' malicious businesses. For these reasons, we strongly advise you to ignore all requests to contact these people or pay any ransoms. Unfortunately, there are currently no tools capable of restoring files encrypted by Rapid. Therefore, you can only attempt to restore everything from a backup.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
Rapid is a regular ransomware and, thus, shares many similarities with hundreds of other viruses such as TripleM, MadBit, Tastylock, and Dangerous. As with Rapid, this malware also encrypts data and makes ransom demands. In fact, most ransomware-type viruses have just two major differences: 1) cost of decryption, and; 2) type of encryption algorithm used. Unfortunately, research shows that most employ algorithms (such as RSA, AES, and so on) that generate unique decryption keys. Therefore, unless the ransomware stores keys locally, is hard-coded, or has other similar flaws), file decryption manually without involvement of developers (contacting these people is not recommended) is impossible. Viruses such as Rapid present a strong case for maintaining regular data backups. Note, however, that backup files must be stored on a remote server (for example, Cloud) or external (unplugged) storage. If not, the backups are encrypted as well.
How did ransomware infect my computer?
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Symptoms||Can't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
How to protect yourself from ransomware infections?
Ransomware-type infections can be prevented by paying close attention when browsing the Internet. Never open attachments received from suspicious email addresses. In fact, these emails should be deleted without reading. Furthermore, your applications should be downloaded from official sources only and, preferably, using a direct download link (third party downloaders/installers often proliferate malicious apps). Keep installed applications up-to-date and use a legitimate anti-virus/anti-spyware suite, however, since criminals use fake updaters to proliferate malware, use an implemented update functionality or at least a tool provided by the official developer. The key to computer safety is caution.
Text presented in Rapid ransomware text file ("! How Decrypt Files.txt"):
All your files have been encrypted by us
If you want restore files write on e-mail - email@example.com (firstname.lastname@example.org, email@example.com)
Screenshot of a recovery.txt file (opened after ransomware is done encrypting victim's files):
Text presented in this file:
ALL YOUR DOCUMENTS, PHOTOS, DATABASES AND OTHER IMPORTANT FILES HAVE BEEN ENCRYPTED!
* WHATS HAPPENED?
Your files are NOT damaged! Your files are modified only. This modification is reversible.
The only 1 way to decrypt your files is to receive the private-key and decryption program.
Any attempts to restore your files with the third-party software will be fatal for your files!
Note! You have only 24 hours for write on e-mail (see below) or all your files will be lost!
* HOW TO RECOVERY MY FILES?
To receive the private-key and decryption program write on our e-mail - firstname.lastname@example.org or email@example.com
And in subject write your ID - ID-1OV37FV7
We send you full instruction how to decrypt all your files.
Note! Dont delete ransomware and turn-on any antivirus, because you can loss all your files!
* FREE DECRYPTION
Free decryption as guarantee
We can decrypt 1 your files for free. Please note that files must not contain valuable information.
Screenshot of files encrypted by Rapid (".rapid" extension):
Update 15 May, 2018 - Cyber criminals have released the third version of Rapid ransomware - RAPID RANSOMWARE V3. Updates include a different ransom demanding message and a new Tor (.onion) website for payments.
New ransom demanding message text:
[RAPID RANSOMWARE V3]
Hello, dear friend!
All your files have been ENCRYPTED
The only way to decrypt your files is to receive the private key and decryption program.
To get the key and decryption program see instruction below:
1. Download Tor browser - http://www.torproject.org/
2. Install Tor browser
3. Run Tor browser
4. In the Tor browser open website: -
Note! This page available via Tor Browser only!
5. Follow the instruction at this website
On our page you can see all instruction how to decrypt your system and decrypt for free 1 file!
Do not try to decrypt your data using third-party software, it may cause permanent data loss.
Screenshot of a Tor website used for collecting payments from the victims of this ransomware:
Text presented in Tor website:
All your important files are encrypted by Rapid Ransomware
To decrypt your files you need to buy the special software - "Rapid Decryptor". This software will decrypt all your encrypted files and will delete Rapid from your PC. For purchase you need crypto-currency .
How much money your need to pay?
Necessary amount of Bitcoins:
BITCOIN address for payment
(if you dont see BTC address - refresh page - press F5):
How to get ?
1. Create a Bitcoin Wallet (we recommend Blockchain.info).
2. Buy necessary amount of Bitcoins.
Here are our recommendations:
LocalBitcoins.com - the fastest and easiest way to buy and sell Bitcoins.
CoinBase.com/buy-bitcoin - how to buy Bitcoins.
CEX.IO - buy Bitcoins using Visa / Mastercard or Wire Transfer.
coincafe.com - it is recommended for the fast and easy service.
(Payment methods: Western Union, Bank of America, cash through FedEx, MoneyGram, and/or wire transfer)
Coinmama.com - Visa/Mastercard.
3. Send 0.07 to the following Bitcoin (if you dont see BTC address - refresh page - press F5) address:
4. After payment submit form below.
q: Do you really can decrypt my files?
a: Yes. We can decrypt all your files. You can test it - try FREE DECRYPTOR
q: What happened after payment?
a: After payment you need submit form with your REAL email address. We write you with all instruction.
What guarantees do we give to you?
You can send one of your encrypted file from your PC and we decrypt him for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
If you want try free decrypt - write to our support:
Please note: Max. file size: 2 MB.
Rapid ransomware removal:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Rapid?
- STEP 1. Rapid virus removal using safe mode with networking.
- STEP 2. Rapid ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the Rapid virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Rapid ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Rapid ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Rapid are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Rapid ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Rapid ransomware: