UnlockAndRecover Ransomware

Also Known As: UnlockAndRecover virus
Distribution: Low
Damage level: Severe

UnblockAndRecover ransomware removal instructions

What is UnblockAndRecover?

Malware security researcher, Jack, was the first to discover UnlockAndRecover, a ransomware-type computer infection that cyber criminals use to blackmail victims. There are many viruses of this type that lock (encrypt) files and keep them in that state until the ransom is paid. Note, however, that UnlockAndRecover deletes files rather than encrypting them. Once a computer is infected, the virus generates a "Warning.txt" text file.

Cyber criminals state within "Warning.txt" that all data was downloaded and saved to secure servers. To retrieve their deleted data, victims are encouraged to pay 0.1 of a Bitcoin to a Bitcoin wallet address provided. Each user is also required to contact cyber criminals via the nlockandrecover@pm.me email address by sending a message that must contain the IP address of the victim's server and proof that the ransom has been paid. UnlockAndRecover developers promise to return the downloaded backup of the victim's data within 24 hours of the ransom demands being met. Note that no cyber criminals can be trusted and it is very likely that the data backup does not exist. Most cyber criminals ignore victims regardless of any payments - in this case, promises to send a data backup in return for 0.1 of Bitcoin are bogus. Generally, most ransomware victims are scammed even if they meet all demands. If you become a victim of the UnlockAndRecover virus, use a backup and restore files from there. Even if you do not have a backup, never contact these criminals.

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

UnblockAndRecover decrypt instructions

There are many ransomware-type viruses online. Other examples include .SYS, Mercury and Forma. The aforementioned infections differ from UnlockAndRecover in that they do not delete data. They encrypt data and then make ransom demands. These infections can also differ in terms of ransom amount and cryptography algorithm used to lock files. Ransomware-type viruses that encrypt data are usually 'uncrackable' and the developers are the only parties who can provide decryption tools or keys. These encryptions can only be cracked if the virus is not fully developed or has bugs/flaws. To prevent permanent data loss caused by any ransomware, we recommend that you maintain regular backups and store them on unplugged devices or remote servers.

How did ransomware infect my computer?

The exact methods used by cyber criminals to proliferate UnlockAndRecover are unknown, however, most employ similar techniques. Typically, ransomware-type (and other) infections are spread through spam email campaigns, trojans, untrustworthy software download channels, and unofficial/fake software updaters. To proliferate ransomware through spam campaigns, cyber criminals send emails that contain malicious attachments - usually Microsoft Office documents, executable files, PDF documents, archive files, and so on. They infect computers when downloaded and opened (.exe files are executed). Trojans are malicious programs that are used to cause chain infections. Once installed, they proliferate ransomware-type infections. Peer-to-peer networks (such as torrents, eMule, and so on) and other third party downloaders/installers, freeware download websites, and file hosting websites are also used to infect computers with ransomware. Cyber criminals use these sources by presenting malicious files as legitimate and trick users into downloading and installing computer infections. Fake software updaters exploit bugs or flaws of installed software or download and install malicious software rather than the updates or fixes.

Threat Summary:
NameUnlockAndRecover virus
Threat TypeRansomware, Crypto Virus, Files locker
SymptomsCan't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.
Distribution methodsInfected email attachments (macros), torrent websites, malicious ads.
DamageAll files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.
Removal

To eliminate UnlockAndRecover virus our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

How to protect yourself from ransomware infections?

Be cautious when opening attachments (or links) presented in emails received from unknown, suspicious or dubious addresses. The safest way to download software is to use official and trustworthy websites (or other sources). Do not use third party software downloaders or other similar channels. Update installed software using tools (or functions) that are provided by official software developers only. Have reputable anti-virus/anti-spyware software installed and keep it enabled at all times - this can prevent infection from various threats. If your computer is already infected with UnblockAndRecover, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.

Text presented in UnblockAndRecover ransomware text file ("Warning.txt"):

Warning!
Your File and DataBase is downloaded and backed up on our secured servers. To recover your lost data : Send 0.1 BTC to our BitCoin Address and Contact us by eMail with your server IP Address and a Proof of Payment. Any eMail without your server IP Address and a Proof of Payment together will be ignored. We will drop the backup after 24 hours. You are welcome!
Mail:unlockandrecover@pm.me
BitCoin:1NrZsNppQqXNiYnu34MPo6K2sHYyMPjR4h

UnblockAndRecover ransomware removal:

Instant automatic removal of UnlockAndRecover virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of UnlockAndRecover virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the UnblockAndRecover virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the UnblockAndRecover ransomware virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining UnblockAndRecover ransomware files.

To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of UnblockAndRecover are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.

To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.

Restoring files encrypted by CryptoDefense

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.

To regain control of the files encrypted by UnblockAndRecover, you can also try using a program called Shadow Explorer. More information on how to use this program is available here.

shadow explorer screenshot

To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as UnblockAndRecover ransomware.

Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.

Controll Folder Access

Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.

HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:

hitmanproalert ransomware prevention application

Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:

malwarebytes anti-ransomware

  • The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.

Other tools known to remove UnblockAndRecover ransomware:

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
UnlockAndRecover virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of UnlockAndRecover virus on your mobile device.
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Platform: Windows

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