Ghost (Jamper) ransomware removal instructions
What is Ghost (Jamper)?
First discovered by malware security researcher, Sandor Nemes, Ghost (Jamper) is new variant of high-risk ransomware called Jamper. Once infiltrated, Ghost (Jamper) encrypts most stored files and appends filenames with a random string, probably comprising the victim's unique ID (e.g., "sample.jpg" might be renamed to a filename such as "sample.jpg.38254CED-1646-C41E-8E1F-0B8268EE8D"). Following successful encryption, Ghost (Jamper) generates a text file ("===HOW TO RECOVER ENCRYPTED FILES===.TXT") and stores it on the desktop wallpaper. Note that there is another ransomware infection called Ghost, however, it is not related to Ghost (Jamper).
The new text file contains a short message stating that data is encrypted and that victims must contact cyber criminals and purchase a decryption tool to restore it. Unfortunately, only cyber criminals can provide the means to restore data. Ghost (Jamper) encrypts data using cryptography that generates a unique decryption key individually for each victim. All keys are stored on a remote server controlled by cyber criminals. Since data recovery without these keys is impossible, users are encouraged to purchase decryption tools with their keys embedded within. To receive payment/decryption instructions, victims are encouraged to contact cyber criminals via one of email addresses provided. Ransomware developers usually demand $500-$1500, and the payments must typically be submitted using a form of cryptocurrency. Regardless of the cost, do not pay. Research shows that cyber criminals often ignore victims, once payments are submitted. Thus, paying typically gives no positive result and users are scammed. Ignore all requests to submit payments or contact these people. Unfortunately, Ghost (Jamper) is undecryptable ransomware and there are no tools capable of cracking its encryption. Victims can only restore everything from backups, if they have been created beforehand.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
Ghost (Jamper) shares many similarities with dozens of other ransomware infections, such as Poret, Buran, and SECURE. Most encrypt data so that developers are able to blackmail victims by offering paid recovery of their files. Unfortunately, the encryptions are typically performed using RSA, AES or other similar algorithms that generate unique decryption keys. Therefore, unless the virus is still in development or has certain bugs/flaws (e.g., the key us hard-coded, stored locally or similar), restoring data manually without involvement of developers (contacting these people is not recommended) is impossible. We strongly recommend that you maintain regular backups, however, store them on unplugged storage devices (e.g., external hard drive, Flash drive, or similar) or remote servers (e.g., Cloud). This will prevent ransomware from compromising backups together with regular data. There is always a chance that servers and storage devices can be damaged and, therefore, have multiple backup copies stored in different locations.
How did ransomware infect my computer?
Developers proliferate Ghost (Jamper) via the Danabot botnet, however, these infections are also spread using spam email campaigns, third party software download sources, fake software updaters/cracks, and trojans. Spam campaigns are used to send thousands of emails containing malicious attachments (links/files) and deceptive messages encouraging recipients to open them. Additionally, cyber criminals present malicious attachments as important documents in attempts to give the impression of legitimacy and increase the chance of tricking recipients. Unofficial software download sources (free file hosting websites, freeware download websites, peer-to-peer [P2P] networks, etc.) are also used in a similar manner. Criminals simply present malicious executables as legitimate software, thereby tricking users into manually downloading and installing malware. Fake updaters usually infect computers by exploiting outdated software bugs/flaws or simply downloading and installing malware rather than updates. Software cracks bypass paid software activation, however, since criminals use them to proliferate malware, regular users are much more likely to infect their computers than gain access to paid software features. Finally, trojans stealthily infiltrate computers by injecting additional malware.
|Name||Ghost (Jamper) virus|
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Encrypted Files Extension||Random string (potentially victim's unique ID).|
|Ransom Demanding Message||===HOW TO RECOVER ENCRYPTED FILES===.TXT text file.|
|Cyber Criminal Contactemail@example.com, firstname.lastname@example.org|
|Detection Names||Avast (Win32:DangerousSig [Trj]), Emsisoft (MalCert.B (A)), ESET-NOD32 (A Variant Of Win32/Kryptik.GTSI), Kaspersky (Trojan-Downloader.Win32.Upatre.hmco), Full List Of Detections (VirusTotal)|
|Rogue Process Name||Rowrub (the process name may vary).|
|Symptoms||Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.|
To eliminate Ghost (Jamper) virus our malware researchers recommend scanning your computer with Spyhunter.
How to protect yourself from ransomware infections?
The main reasons for computer infections are poor knowledge and careless behavior. Caution is the key to its safety. Therefore, pay attention when browsing the Internet and downloading/installing software. You are strongly advised to download software from official sources only, using direct download links. Third party downloaders/installers often include rogue apps, and thus these tools should never be used. The same applies to software updates. Keep installed applications and operating systems updated, however, use implemented functions or tools provided by the official developer. Be aware that software piracy is a cyber crime and the risk of infection is extremely high. Therefore, cracking installed applications should never be considered. Have a reputable anti-virus/anti-spyware suite installed and running at all times - these tools detect and eliminate malware before it harms the system. If your computer is already infected with Ghost (Jamper), we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.
Text presented in Ghost (Jamper) ransomware text file ("===HOW TO RECOVER ENCRYPTED FILES===.TXT"):
Your important files have been encrypted. We can help you decrypt them.
If you are interested in purchasing our decryptor, please contact us by email:
Screenshot of Ghost (Jamper) process ("Rowrub") in Windows Task Manager:
Screenshot of files encrypted by Ghost (Jamper) (random string extension):
Ghost (Jamper) ransomware removal:
Instant automatic removal of Ghost (Jamper) virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Ghost (Jamper) virus. Download it by clicking the button below:
- What is Ghost (Jamper)?
- STEP 1. Ghost (Jamper) virus removal using safe mode with networking.
- STEP 2. Ghost (Jamper) ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the Ghost (Jamper) virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Ghost (Jamper) ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Ghost (Jamper) ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Ghost (Jamper) are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Ghost (Jamper) ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Ghost (Jamper) ransomware: