Mtogas ransomware removal instructions
What is Mtogas?
First discovered by Michael Gillespie and belonging to the Djvu ransomware family, Mtogas is yet another high-risk program. The purpose of this infection is to infiltrate computers and compromise data by encryption, keeping it this state unless a ransom is paid. Mtogas also renames each file by adding the ".mtogas" extension (for example, "1.jpg" becomes "1.jpg.mtogas"). Once Mtogas completes these file modifications, it generates a text file named "_readme.txt" and stores copies in all existing folders.
Virtually all infections from the Djvu family deliver an identical ransom-demand message, including Mtogas. The message essentially states that files are compromised and that recovery requires a unique key. Unfortunately, this information is accurate. Mtogas employs encryption algorithms that generate a unique decryption key individually for each victim. Furthermore, victims cannot access their keys, as they are stored on a remote server belonging to the developers of Mtogas. Since only criminals have access to the decryption keys, they are able to blackmail victims. To receive a key, each victim must pay a ransom of $980, however, a 50% discount is offered if criminals are contacted within the first 72 hours of encryption. Criminals also offer free decryption of one file as 'proof' that they are capable of restoring data. Even if you can afford to pay, never be tempted. Most ransomware developers are scammers and provide no decryption tools/keys after payments are submitted. They simply ignore victims, and paying gives no positive result. Therefore, ignore all requests to submit payments or even contact these people. Note that Mtogas checks whether the infected machine has an internet connection and if the server is responding. If not, data is encrypted with a so-called "offline key", which is hard-coded. This key is used for multiple encryptions and, therefore, we strongly advise you to try restoring data with a decryption tool developed by Michael Gillespie. If that does not work, the only solution is to restore everything from a backup, if one has been created prior to infection.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
Mtogas has very similar characteristics to ERIS RANSOMWARE v2, BORISHORSE, Junior, and dozens of other ransomware infections. Although the developers are different, all of these infections have virtually identical behavior. Most ransomware-type infections serve just one purpose: to compromise data (typically, by encryption) so that developers can make ransom demands. There are typically just two major differences: size of ransom and type of encryption algorithm used. Unfortunately, encryptions are often performed using AES, RSA, and other high-end algorithms that generate unique decryption keys. Therefore, unless the virus is not fully developed or has certain bugs/flaws, restoring data manually (without developers' involvement) is virtually impossible. The only possible scenarios are the ransomware not being fully developed and/or having certain bugs/flaws. Ransomware is one of the main reasons why you should maintain regular backups, however, store them on a remote server or unplugged storage device, since locally stored backups are compromised with regular data. Also bear in mind that servers/storage devices can be damaged. Therefore, have multiple backup copies stored in different locations.
How did ransomware infect my computer?
Ransomware-type infections are usually proliferated using the following tools/methods: fake software updaters and 'cracks', trojans, spam emails, and unofficial software download sources. Fake software updaters usually infect computers by misusing outdated software bugs/flaws or simply downloading and installing malware rather than /promised updates. The same applies to fake cracking tools, which infect systems rather than providing access to paid software features. Trojans are essentially malicious applications that stealthily infiltrate computers and inject them with additional malware . Spam email campaign are used by cyber criminals to send hundreds of thousands of emails containing malicious attachments and deceptive messages presenting these attachments as 'important documents' (e.g., invoices, bills, receipts, and similar), thereby encouraging recipients to open them. Third party download sources are used in a similar manner. Criminals present malicious executables as legitimate software, thereby tricking recipients into manual download/installation of malware.
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Detection Names||Avast (Win32:PWSX-gen [Trj]), BitDefender (Trojan.Worm.GenericKDS.32249538), ESET-NOD32 (A Variant Of Win32/Kryptik.GVKO), Kaspersky (Trojan.Win32.Zenpak.htz), Full List Of Detections (VirusTotal)|
|Encrypted Files Extension||.mtogas|
|Ransom Demanding Message||_readme.txt|
|Cyber Criminal Contactemail@example.com, firstname.lastname@example.org|
|Symptoms||Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.|
|Additional Information||This malware is designed to show fake a Windows Update window, modify the Windows "hosts" file (to prevent users from accessing cyber security websites) and inject AZORult trojan into the system.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads, unofficial activation and updating tools.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.|
To eliminate Mtogas virus our malware researchers recommend scanning your computer with Spyhunter.
How to protect yourself from ransomware infections?
The main reasons for computer infections are poor knowledge of these threats and careless behavior. The key to safety is caution. Therefore, pay attention when browsing the internet and downloading/updating/installing software. Handle all email attachments with care. If the file/link is irrelevant or the sender seems suspicious/unrecognizable, do not open anything. Your software should be downloaded from official sources only, preferably using direct download links. Similar rules apply to software updates. Keeping installed applications and operating systems up-to-date is paramount, however, updates should be performed using implemented functions or tools provided by the official developer. Unofficial download/update/installation tools often include rogue applications and, thus, such tools should never be used. Software piracy is a cyber crime and the risk of infection is extremely high, since many of these tools are fake. Therefore, never attempt to activate software using unofficial/illegal tools. Have a reputable anti-virus/anti-spyware suite installed and running - this will detect and eliminate malware before it harms the system. If your computer is already infected with Mtogas, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.
Text presented in Mtogas ransomware text file ("_readme.txt"):
Don't worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
Reserve e-mail address to contact us:
Your personal ID:
Screenshot of files encrypted by Mtogas (".mtogas" extension):
Malware researcher Michael Gillespie has developed a decryption tool that might restore your data if it was encrypted using an "offline key". As mentioned, each victim gets a unique decryption key - these are stored on remote servers controlled by cyber criminals. They are categorized as "online keys", however, there are cases whereby the infected machine has no Internet connection or the server is timing out/not responding. If this is the case, Mtogas will use an "offline encryption key", which is hard-coded. Cyber criminals change offline keys periodically to prevent multiple encryptions with the same key. Meanwhile, Michael Gillespie continually gathers offline keys and updates the decrypter, however, the chances of successful decryption are still very low, since only a very small proportion of "offline keys" have so far been gathered. You can download the decrypter by clicking this link (note that the download link remains identical, even though the decrypter is being continually updated). Your files will be restored only if the list of gathered keys includes the one that was used to encrypt your data.
Screenshot of STOP/Djvu decrypter by Michael Gillespie:
As with most ransomware from the Djvu family, Mtogas also displays a fake Windows update pop-up during the encryption:
IMPORTANT NOTE! - As well as encrypting data, ransomware-type infections from the Djvu malware family install a trojan-type virus called AZORult, which is designed to steal various account credentials. Moreover, this malware family is designed to add a number of entries to the Windows hosts file. The entries contain URLs of various websites, most of which are related to malware removal. This is done to prevent users from accessing malware security websites and seeking help. Our website (PCrisk.com) is also on the list. Removing these entries, however, is simple - you can find detailed instructions in this article (note that, although the steps are shown in the Windows 10 environment, the process is virtually identical on all versions of the Microsoft Windows operating system).
Screenshot of websites added to Windows hosts file:
Mtogas ransomware removal:
Instant automatic removal of Mtogas virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Mtogas virus. Download it by clicking the button below:
- What is Mtogas?
- STEP 1. Mtogas virus removal using safe mode with networking.
- STEP 2. Mtogas ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the Mtogas virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Mtogas ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Mtogas ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Mtogas are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Mtogas ransomware.
Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Mtogas ransomware: