Do not fall for This is important information for you scam

Also Known As: possible malware infections
Distribution: Moderate
Damage level: Medium

"This is important information for you" removal guide

What is "This is important information for you"?

"This is important information for you!" is an email scam. Scammers behind it seek to extract money from unsuspecting people by threatening to spread screenshots that they have made using recipient's webcam. They claim that they will spread them if a particular amount of money will not be paid in a particular period of time. Emails of this type should be ignored, none of the claims in them are true.

This is important information for you spam campaign

As stated in the "This is important information for you!" email, the person who sent it has hacked recipients operating system and got full access to his email account. He claims that he has infected a computer with a trojan using some critical vulnerability in router's software. This malicious software allowed him to steal data such as browsing history, files stored on a computer, phone numbers and email addresses of all contacts. Also, he claims that he used computer's webcam (or other connected camera) and made screenshots of a recipient and adult websites that he was visiting, and merged those photos into one. Simply said, this scammer claims that he has compromising material which can put a recipient to inconvenient situation. He threatens to send it to all recipient's contacts (including friends, colleagues, relatives, etc.) if he will not receive $607 in Bitcoins. He demands to be paid in 48 hours and claims that after the payment he will delete all screenshots and a malicious software that is installed on recipient's computer. As we mentioned in the introduction, all these claims are not true: computer is not infected with a trojan (at least not by this scammer) and all the mentioned humiliating screenshots do not exist. The best option in such cases is to simply ignore the received email and not to trust any other similar emails in the future.

We receive a great deal of feedback from concerned users about this type of email scam. Here is the most popular question we receive (in this case, relating to a scam that claims to have obtained compromising videos or photos of the user):

Q: Hi pcrisk.com team, I received an email stating that my computer was hacked and they have a video of me. Now they are asking for a ransom in Bitcoins. I think this must be true because they listed my real name and password in the email. What should I do?

A: Do not worry about this email. Neither hackers nor cyber criminals have infiltrated/hacked your computer and there is no video of you watching pornography. Simply ignore the message and do not send any Bitcoins. Your email, name, and password was probably stolen from a compromised website such as Yahoo (these website breaches are common). If you are concerned, you can check if your accounts have been compromised by visiting the haveibeenpwned website.

Threat Summary:
Name "This is important information for you" email scam
Threat Type Phishing, Scam, Social Engineering, Fraud
Fake Claim Scammers claim that they have infected a computer and took compromising photos through the connected camera/webcam. They threaten to spread them if they will not be paid in 48 hours.
Ransom Size $607 in Bitcoins
Cyber Criminal Cryptowallet Address 1EnHkXMfZWhtRR1SQU7sxqoAc6hpXCLm8 (Bitcoin)
Symptoms Unauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.
Distribution methods Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.
Damage Loss of sensitive private information, monetary loss, identity theft.
Removal

To eliminate possible malware infections our malware researchers recommend scanning your computer with Spyhunter.
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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

"I know you are a pedophile", "ChaosCC hacker group" and "The last time you visited a Porn website" are just a couple of examples of other email scams. Typically, scammers claim that they have recorded humiliating videos or took compromising photos and will spread them if they will not paid a particular amount of cryptocurrency. However, sometimes emails contain various attachments that cyber criminals send with an intention to infect recipient's computer with hight-risk malware. Examples of malicious programs that they spread via emails are TrickBot, LokiBot, Emotet and FormBook.

How do spam campaigns infect computers?

Typically, cyber criminals send emails that contain attachments (or website links that lead to them) such as JavaScript or executable files like .exe, Microsoft Office or PDF documents, archives like ZIP, RAR and so on. After opening a file such as MS Office document users are asked to enable macros commands (enable editing). If they allow a malicious document to enable them, then that document installs some high-risk malware. Other attachments infect computers in a similar way. Either way, files that are attached to such emails cannot infect computers if recipients do not open them.

How to avoid installation of malware?

We strongly recommend not to open attachments or web links in emails that are sent from unknown, suspicious addresses. The same applies to emails that are irrelevant but presented as official, important and so on. The safest way to download programs and files is using official websites and direct links. Other channels like Peer-to-Peer networks (torrent clients, eMule and so on), unofficial websites, third party downloaders (or installers), etc., cannot be trusted. Software 'cracking' tools should not be used as well. It is not legal and often leads to installation of malware. Installed programs should be updated with tools or (implemented functions) that are created by official software developers. Additionally, it is recommended to use MS Office 2010 or later, these versions include the "Protected View" mode which protects computers from being infected through malicious documents. To keep computers even more safe we recommend to scan them with a reputable anti-virus or anti-spyware software regularly and always keep it up-to-date. If you've already opened malicious attachments, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Text presented in the "This is important information for you" email letter:

Subject: High level of danger. Your account was under attack.

 

Hello!

This is important information for you!

Some months ago I hacked your OS and got full access to your account -
On day of hack your account - has password: -

So, you can change the password, yes.. Or already changed... But my malware intercepts it every time.

How I made it:
In the software of the router, through which you went online, was a vulnerability. I used it...
If you interested you can read about it: (CVE-2019-1912 - a critical vulnerability in the web-based management interface of the Cisco routers.
I just hacked this router and placed my malicious code on it.
When you went online, my trojan was installed on the OS of your device.

After that, I made a full backup of your disk (I have all your address book, history of viewing sites, all files, phone numbers and addresses of all your contacts).

A month ago, I wanted to lock your device and ask for a not big amount of btc to unlock.
But I looked at the sites that you regularly visit, and I was shocked by what I saw!!!
I'm talk you about sites for adults.

I want to say - you are a BIG pervert. Your fantasy is shifted far away from the normal course!

And I got an idea....
I made a screenshot of the adult sites where you have fun (do you understand what it is about, huh?).
After that, I made a screenshot of your joys (using the camera of your device) and glued them together.
Turned out amazing! You are so spectacular!

I'm know that you would not like to show these screenshots to your friends, relatives or colleagues.
I think $607 is a very, very small amount for my silence.
Besides, I have been spying on you for so long, having spent a lot of time!

Pay ONLY in Bitcoins!
My BTC wallet: 1EnHkXMfZWhtRR1SQU7sxqoAc6hpXCLm8

You do not know how to use bitcoins?
Enter a query in any search engine: "how to replenish btc wallet".
It's extremely easy

For this payment I give you two days (48 hours).
As soon as this letter is opened, the timer will work.

After payment, my virus and dirty screenshots with your enjoys will be self-destruct automatically.
If I do not receive from you the specified amount, then your device will be locked, and all your contacts will receive a screenshots with your "enjoys".

I hope you understand your situation.
- Do not try to find and destroy my virus! (All your data, files and screenshots is already uploaded to a remote server)
- Do not try to contact me (this is impossible, sender's address was randomly generated)
- Various security services will not help you; formatting a disk or destroying a device will not help, since your data is already on a remote server.

P.S. You are not my single victim. so, I guarantee you that I will not disturb you again after payment!
This is the word of honor hacker

I also ask you to regularly update your antiviruses in the future. This way you will no longer fall into a similar situation.

Do not hold evil! I just good do my job.
Good luck.

Instant automatic removal of possible malware infections: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of possible malware infections. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

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How to remove malware manually?

Manual malware removal is a complicated task, usually it's better to let antivirus or anti-malware programs do it automatically. To remove this malware we recommend using  Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here's an example of a suspicious program running on user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example using task manager and identified a program that looks suspicious you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by Autoruns application and locate the malware file that you want to eliminate.

You should write down it full path and name. Note that some malware hides their process names under legitimate Windows process names. At this stage it's very important to avoid removing system files. After you locate he suspicious program you want to remove right click your mouse over it's name and choose "Delete"

locate the malware file you want to remove

After removing the malware through Autoruns application (this ensures that the malware won't run automatically on the next system startup) you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the file of the malware be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should help remove any malware from your computer. Note that manual threat removal requires advanced computer skills, it's recommended to leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it's better to avoid getting infected that try to remove malware afterwards. To keep your computer safe be sure to install latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections we recommend scanning it with Spyhunter for Windows.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

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possible malware infections QR code
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