"This is important information for you" removal guide
What is "This is important information for you"?
"This is important information for you!" is an email scam. Scammers behind it seek to extract money from unsuspecting people by threatening to spread screenshots that they have made using recipient's webcam. They claim that they will spread them if a particular amount of money will not be paid in a particular period of time. Emails of this type should be ignored, none of the claims in them are true.
As stated in the "This is important information for you!" email, the person who sent it has hacked recipients operating system and got full access to his email account. He claims that he has infected a computer with a trojan using some critical vulnerability in router's software. This malicious software allowed him to steal data such as browsing history, files stored on a computer, phone numbers and email addresses of all contacts. Also, he claims that he used computer's webcam (or other connected camera) and made screenshots of a recipient and adult websites that he was visiting, and merged those photos into one. Simply said, this scammer claims that he has compromising material which can put a recipient to inconvenient situation. He threatens to send it to all recipient's contacts (including friends, colleagues, relatives, etc.) if he will not receive $607 in Bitcoins. He demands to be paid in 48 hours and claims that after the payment he will delete all screenshots and a malicious software that is installed on recipient's computer. As we mentioned in the introduction, all these claims are not true: computer is not infected with a trojan (at least not by this scammer) and all the mentioned humiliating screenshots do not exist. The best option in such cases is to simply ignore the received email and not to trust any other similar emails in the future.
We receive a great deal of feedback from concerned users about this type of email scam. Here is the most popular question we receive (in this case, relating to a scam that claims to have obtained compromising videos or photos of the user):
Q: Hi pcrisk.com team, I received an email stating that my computer was hacked and they have a video of me. Now they are asking for a ransom in Bitcoins. I think this must be true because they listed my real name and password in the email. What should I do?
A: Do not worry about this email. Neither hackers nor cyber criminals have infiltrated/hacked your computer and there is no video of you watching pornography. Simply ignore the message and do not send any Bitcoins. Your email, name, and password was probably stolen from a compromised website such as Yahoo (these website breaches are common). If you are concerned, you can check if your accounts have been compromised by visiting the haveibeenpwned website.
|Name||"This is important information for you" email scam|
|Threat Type||Phishing, Scam, Social Engineering, Fraud|
|Fake Claim||Scammers claim that they have infected a computer and took compromising photos through the connected camera/webcam. They threaten to spread them if they will not be paid in 48 hours.|
|Ransom Size||$607 in Bitcoins|
|Cyber Criminal Cryptowallet Address||1EnHkXMfZWhtRR1SQU7sxqoAc6hpXCLm8 (Bitcoin)|
|Symptoms||Unauthorized online purchases, changed online account passwords, identity theft, illegal access of one's computer.|
|Distribution methods||Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.|
|Damage||Loss of sensitive private information, monetary loss, identity theft.|
To eliminate possible malware infections our malware researchers recommend scanning your computer with Spyhunter.
"I know you are a pedophile", "ChaosCC hacker group" and "The last time you visited a Porn website" are just a couple of examples of other email scams. Typically, scammers claim that they have recorded humiliating videos or took compromising photos and will spread them if they will not paid a particular amount of cryptocurrency. However, sometimes emails contain various attachments that cyber criminals send with an intention to infect recipient's computer with hight-risk malware. Examples of malicious programs that they spread via emails are TrickBot, LokiBot, Emotet and FormBook.
How do spam campaigns infect computers?
How to avoid installation of malware?
We strongly recommend not to open attachments or web links in emails that are sent from unknown, suspicious addresses. The same applies to emails that are irrelevant but presented as official, important and so on. The safest way to download programs and files is using official websites and direct links. Other channels like Peer-to-Peer networks (torrent clients, eMule and so on), unofficial websites, third party downloaders (or installers), etc., cannot be trusted. Software 'cracking' tools should not be used as well. It is not legal and often leads to installation of malware. Installed programs should be updated with tools or (implemented functions) that are created by official software developers. Additionally, it is recommended to use MS Office 2010 or later, these versions include the "Protected View" mode which protects computers from being infected through malicious documents. To keep computers even more safe we recommend to scan them with a reputable anti-virus or anti-spyware software regularly and always keep it up-to-date. If you've already opened malicious attachments, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.
Text presented in the "This is important information for you" email letter:
Subject: High level of danger. Your account was under attack.
This is important information for you!
Some months ago I hacked your OS and got full access to your account -
On day of hack your account - has password: -
So, you can change the password, yes.. Or already changed... But my malware intercepts it every time.
How I made it:
In the software of the router, through which you went online, was a vulnerability. I used it...
If you interested you can read about it: (CVE-2019-1912 - a critical vulnerability in the web-based management interface of the Cisco routers.
I just hacked this router and placed my malicious code on it.
When you went online, my trojan was installed on the OS of your device.
After that, I made a full backup of your disk (I have all your address book, history of viewing sites, all files, phone numbers and addresses of all your contacts).
A month ago, I wanted to lock your device and ask for a not big amount of btc to unlock.
But I looked at the sites that you regularly visit, and I was shocked by what I saw!!!
I'm talk you about sites for adults.
I want to say - you are a BIG pervert. Your fantasy is shifted far away from the normal course!
And I got an idea....
I made a screenshot of the adult sites where you have fun (do you understand what it is about, huh?).
After that, I made a screenshot of your joys (using the camera of your device) and glued them together.
Turned out amazing! You are so spectacular!
I'm know that you would not like to show these screenshots to your friends, relatives or colleagues.
I think $607 is a very, very small amount for my silence.
Besides, I have been spying on you for so long, having spent a lot of time!
Pay ONLY in Bitcoins!
My BTC wallet: 1EnHkXMfZWhtRR1SQU7sxqoAc6hpXCLm8
You do not know how to use bitcoins?
Enter a query in any search engine: "how to replenish btc wallet".
It's extremely easy
For this payment I give you two days (48 hours).
As soon as this letter is opened, the timer will work.
After payment, my virus and dirty screenshots with your enjoys will be self-destruct automatically.
If I do not receive from you the specified amount, then your device will be locked, and all your contacts will receive a screenshots with your "enjoys".
I hope you understand your situation.
- Do not try to find and destroy my virus! (All your data, files and screenshots is already uploaded to a remote server)
- Do not try to contact me (this is impossible, sender's address was randomly generated)
- Various security services will not help you; formatting a disk or destroying a device will not help, since your data is already on a remote server.
P.S. You are not my single victim. so, I guarantee you that I will not disturb you again after payment!
This is the word of honor hacker
I also ask you to regularly update your antiviruses in the future. This way you will no longer fall into a similar situation.
Do not hold evil! I just good do my job.
Instant automatic removal of possible malware infections:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of possible malware infections. Download it by clicking the button below:
- What is "This is important information for you"?
- STEP 1. Manual removal of possible malware infections.
- STEP 2. Check if your computer is clean.
How to remove malware manually?
Manual malware removal is a complicated task, usually it's better to let antivirus or anti-malware programs do it automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here's an example of a suspicious program running on user's computer:
If you checked the list of programs running on your computer, for example using task manager and identified a program that looks suspicious you should continue with these steps:
Download a program called Autoruns. This program shows auto-start applications, Registry and file system locations:
Restart your computer into Safe Mode:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Extract the downloaded archive and run Autoruns.exe file.
In the Autoruns application click "Options" at the top and uncheck "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure click the "Refresh" icon.
Check the list provided by Autoruns application and locate the malware file that you want to eliminate.
You should write down it full path and name. Note that some malware hides their process names under legitimate Windows process names. At this stage it's very important to avoid removing system files. After you locate he suspicious program you want to remove right click your mouse over it's name and choose "Delete"
After removing the malware through Autoruns application (this ensures that the malware won't run automatically on the next system startup) you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the file of the malware be sure to remove it.
Reboot your computer in normal mode. Following these steps should help remove any malware from your computer. Note that manual threat removal requires advanced computer skills, it's recommended to leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it's better to avoid getting infected that try to remove malware afterwards. To keep your computer safe be sure to install latest operating system updates and use antivirus software.
To be sure your computer is free of malware infections we recommend scanning it with Spyhunter for Windows.