How to avoid visiting appleconnect.co website?

Also Known As: appleconnect.co fake support page
Type: Mac Virus
Distribution: Low
Damage level: Severe

How to remove appleconnect[.]co from Mac?

What is appleconnect[.]co?

Appleconnect[.]co is a deceptive website that is disguised as Apple Support website. Cyber criminals use it to trick people into allowing to control their computers remotely. To achieve it, they encourage people to give access to a computer through FastSupport, a legitimate website that controls systems via GoToAssist toolset. This page is designed to download a file named "TeamViewerQS.dmg", installer of TeamViewer. The official Apple company has nothing to do with appleconnect[.]co, we strongly recommend not to trust this or any other unofficial page and more importantly, not to give cyber criminals a permission to control systems remotely.

appleconnect[.]co scam

It is very likely that appleconnect[.]co gets opened through some other deceptive website that displays fake virus alert notification and encourages visitors to remove detected viruses. In this case people supposed to give scammers who pretend to be technicians a permission to control a computer remotely so they could remove some malware (or help people out in some other way). Giving such permission could lead to serious problems. For example, cyber criminals might install a keystroke logger, Trojan, ransomware or other malicious software, access some personal documents that might contain sensitive information, and so on. Installed malware could be used to steal passwords, encrypt data, log keystrokes (pressed keys), take screenshots, infect computers with additional malware, etc. It might lead to financial, data loss, identity theft, serious problems with privacy, and so on. For these reasons we strongly recommend to never trust pages like appleconnect[.]co and open files downloaded through them. If a browser opens deceptive pages like appleconnect[.]co by itself, then it is very likely that it is being caused by some potentially unwanted application (PUA) that is installed on it (or a computer).

Typically, PUAs are designed to force people to visit various questionable, untrustworthy websites. Also, apps of this type collect browsing-related details and display advertisemetns. Typically, PUAs record details related to user's browsing habits. For example, IP addresses, geolocations, entered search queries, addresses of visited websites, etc. However, they might be used to record sensitive information as well. Moreover, their developers often share collected data with third parties (potentially cyber criminals), who misuse it to generate revenue. Many PUAs feed users with advertisements (like coupons, banners, surveys, pop-ups) too. If clicked, those ads redirect people to potentially malicious websites or execute scripts that are designed to download and install unwanted software.

Threat Summary:
Name appleconnect.co fake support page
Threat Type Mac malware, Mac virus
Detection Names Full List (VirusTotal)
Serving IP Address 173.214.172.205
Symptoms Unwanted downloads, installations, Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Additional Information Appleconnect[.]co is designed to download installer of TeamViewer (TeamViewerQS.dmg)
Damage Financial, data loss, problems related to privacy, browsing safety, installation of malware.
Removal

To eliminate appleconnect.co fake support page our malware researchers recommend scanning your computer with Combo Cleaner.
▼ Download Combo Cleaner
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

There are many deceptive websites that are used to trick people into installing unwanted software or even allowing to control their systems remotely. Some examples are apple.com-shield[.]live, apple.com-mac-booster[.]live, and apple.com-guard-device[.]live. These websites are used to promote questionable applications, however, other pages of this kind might be designed to redirect people to sites like appleconnect[.]co. As we mentioned above, it could be caused by installed PUAs as well. Typically, these apps cause unwanted redirects, display ads and gather data. In other words, they do not provide any real value and can cause various problems.

How did potentially unwanted applications install on my computer?

Most users download and install PUAs through intrusive advertisements or during downloads or installations of other software. To trick people into unwanted downloads or installations, developers often use a deceptive marketing method called "bundling". They include unwanted apps in setups of software that people usually download or install intentionally. Information about apps being included in download and installation setups is usually hidden in "Custom", "Advanced" and other similar settings. PUAs (or even malware) get downloaded and/or installed when people download and install programs (typically, free ones) without checking and changing settings that are available in their setups.

How to avoid installation of potentially unwanted applications?

We advise to download software from official websites and via direct download links. It is not safe to do that using torrent clients, eMule (or other Peer-to-Peer networks), third party downloaders, unofficial websites and other sources/channels of this kind. Installations should not be performed using third party installers as well. Furthermore, we recommend to always check all available settings like "Advanced", "Custom" that are (if are) included setup and opt-out offers to download or install unwanted programs. Also, it is not recommended to trust (click) intrusive ads, especially if they are displayed on dubious websites. For example, on pages related to gambling, adult dating, and so on. These ads usually open untrustworthy websites, or cause unwanted downloads, or installations. If there are any unknown, unwanted or suspicious apps (extensions, add-ons or plug-ins) installed on a browser, then they should be removed as soon as possible. The same should be done with all programs of this kind that are installed on operating system. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Appearance of appleconnect[.]co scam (GIF):

Appearance of appleconnect[.]co scam (GIF)

Instant automatic removal of appleconnect.co fake support page: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of appleconnect.co fake support page. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.

Quick menu:

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX", "NicePlayer", or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove appleconnect.co fake support page related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

appleconnect.co fake support page removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove appleconnect.co fake support page related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove appleconnect.co fake support page related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove appleconnect.co fake support page related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
appleconnect.co fake support page QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of appleconnect.co fake support page on your mobile device.
We Recommend:

Get rid of appleconnect.co fake support page today:

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Platform: macOS

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Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.