How to uninstall VinDizelPux from a computer?

Also Known As: VinDizelPux virus
Distribution: Low
Damage level: Severe

VinDizelPux ransomware removal instructions

What is VinDizelPux?

VinDizelPux belongs to the MedusaLocker ransomware family, it was discovered by Ravi. This ransomware makes files inaccessible for victims by encrypting them. Also, it renames every encrypted file by appending the ".VinDizelPux" extension. For example, it renames "1.jpg" to "1.jpg.VinDizelPux", "2.jpg" to "2.jpg.VinDizelPux", and so on. Instructions on how to contact cyber criminals and pay a ransom are can be found in "Recovery_Instructions.html" file, VinDizelPux drops this file in all folders that contain encrypted data.

As written in the "Recovery_Instructions.html" file, victims should not try to decrypt files with some third party software, modify or rename them - attempts to do so will damage files permanently. In order to get the decryption software and key victims supposed to pay cyber criminals who designed VinDizelPux 1 Bitcoin by sending it to the provided BTC wallet address which can be found in a Tor website (its link is provided in the HTML file). It is stated that cyber criminals have to be paid or contacted (via dec_helper@outlook.com or dec_helper@excic.com email address) within 72 hours after ransomware attack because after 72 hours a decryption key will be deleted. Unfortunately, there are no third party tools that could be capable of decrypting files encrypted by VinDizelPux, at least not at the moment. In most cases malware of this type encrypts files with a strong encryption algorithm and cyber criminals behind it are the only ones who can help their victims to decrypt files. However, cyber criminals should never be trusted (paid), it is common that victims who pay a ransom get scammed/do not receive any decryption tools. As a rule, it is possible to recover files without having to use decryption tools only by restoring them from a backup. Also, victims can prevent installed ransomware from causing further encryptions by uninstalling it. However, it does not make any of the encrypted files accessible, they remain encrypted even after its uninstallation.

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

VinDizelPux decrypt instructions (Recovery_Instructions.html)

Some examples of other ransomware are Gyga, .RABBIT and .java. As a rule, software of this type prevents victims from accessing their files by encrypting them and creates and/or displays a ransom note. Most of the times major differences are cryptographic algorithm (symmetric or asymmetric) that ransomware uses for encryption and price of a decryption software and/or key. Unfortunately, in most cases files cannot be decrypted without tools that only cyber criminals behind particular ransomware have. It is possible to decrypt files without their tools only when ransomware has some bugs, flaws, or other vulnerabilities. The problem is that it does not happen often, therefore, it is recommended to always have a data backed up and keep on some remote server (e.g., Cloud) or unplugged storage device.

How did ransomware infect my computer?

Most cyber criminals spread ransomware and other malware through emails (malspam campaigns), untrustworthy software download sources, Trojans, fake (unofficial) software updaters and unofficial activators ('cracking' tools). It is common that cyber criminals send emails that contain malicious attachments. When opened, those attachments cause installation of some malicious software. Examples of files that they attach to emails are malicious Microsoft Office documents, PDF documents, archive files (like ZIP, RAR), JavaScript and executable files (like .exe). Another popular way to distribute malware is through Peer-to-Peer networks (like torrent clients, eMule), freeware download websites, unofficial web pages, third party downloaders, free file hosting pages, etc. Typically, malicious files are disguised as regular, legitimate. Ehen downloaded and opened, those files install ransomware or other high-risk malware. Trojans are programs that can be and often are designed to cause chain infections. After their installation they cause installation of other software of this kind. Unofficial software updaters infect systems by installing malicious programs instead of updating or fixing installed ones, or by exploiting bugs, flaws of outdated software. Various 'cracking' tools (unofficial activators) supposed to activate licensed software for free, in other words, to bypass its activation. Nevertheless, is is common that such tools are designed to install malware.

Threat Summary:
Name VinDizelPux virus
Threat Type Ransomware, Crypto Virus, Files locker
Encrypted Files Extension .VinDizelPux
Ransom Demanding Message Recovery_Instructions.html, Tor website
Ransom Amount 1 Bitcoin
BTC Wallet Address 1BkmiGWPLum8MzusqZsq6Tn7v4oUjqPLjC
Cyber Criminal Contact Tor website, dec_helper@outlook.com, dec_helper@excic.com
Detection Names Avast (Win32:Trojan-gen), BitDefender (Generic.Ransom.MedusaLocker.942644D7), ESET-NOD32 (A Variant Of Win32/Filecoder.MedusaLocker.C), Kaspersky (Trojan.Win32.DelShad.dax), Full List Of Detections (VirusTotal)
Symptoms Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Malwarebytes.
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How to protect yourself from ransomware infections?

Software should not be downloaded (or installed) through third party downloaders (or installers), Peer-to-Peer networks (e.g., torrent clients, eMule), unofficial pages, etc. Only official websites and direct links are trustworthy download sources. Irrelevant emails that are received from unknown, suspicious addresses and contain attachments (or web links) should not be trusted. Files and links in emails should be opened only when there is no reason to suspect that it may be unsafe. Furthermore, installed software must be updated with tools or functions that are designed by official software developers. The same applies to its activation. Third party, unofficial tools should never be used, besides, it is not legal to activate licensed software with unofficial activation tools. Additionally, it is recommended to scan a computer for threats regularly and do that with a reputable antivirus or anti-spyware software. If your computer is already infected with VinDizelPux, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this ransomware.

Appearance of "Recovery_Instructions.html" ransom note:

vindizelpux ransom note appearance in gif image

Text presented in VinDizelPux ransomware's "Recovery_Instructions.html" file:

YOUR PERSONAL ID:
-
/!\ YOUR COMPANY NETWORK HAS BEEN PENETRATED /!\
ALL YOUR IMPORTANT FILES HAVE BEEN ENCRYPTED!

 

YOUR FILES ARE SAFE! JUST MODIFIED ONLY. (RSA+AES)

 

ANY ATTEMPT TO RESTORE YOUR FILES WITH THIRD-PARTY SOFTWARE
WILL PERMENANTLY DESTROY YOUR FILE.
DO NOT MODIFY ENCRYPTED FILES. DO NOT RENAME ENCRYPTED FILES.

 

NO SOFTWARE AVAILABLE ON INTERNET CAN HELP YOU. WE ONLY HAVE
SOLUTION TO YOUR PROBLEM.

 

WE GATHERED HIGHLY CONFIDENTIAL/PERSORNAL DATA. THESE DATA
ARE CURRENTLY STORED ON A PRIVATE SERVER. THIS SERVER WILL BE
IMMEDIATELY DESTROYED AFTER YOUR PAYMENT. WE ONLY SEEK MONEY
AND DO NOT WANT TO DAMAGE YOUR REPUTATION. IF YOU DECIDE TO
NOT PAY, WE WILL RELEASE THIS DATA TO PUBLIC OR RE-SELLER.

 

YOU WILL CAN SEND US 2-3 NON-IMPORTANT FILES AND WE WILL
DECRYPT IT FOR FREE TO PROVE WE ARE ABLE TO GIVE YOUR FILES
BACK.

 

Contact us for price and get decryption software.

 

hxxp://gvlay6u4g53rxdi5.onion/21-Al9gJCAJ2fd8LgNEdEBLhNUw5QUOgJlP-F4N6pC1dVUVpFGQWAQnmFUh8u6OPhxPG
* Note that this server is available via Tor browser only

 

Follow the instructions to open the link:
1. Type the addres "hxxps://www.torproject.org" in your Internet browser. It opens the Tor site.
2. Press "Download Tor", then press "Download Tor Browser Bundle", install and run it.
3. Now you have Tor browser. In the Tor Browser open "{{URL}}".
4. Start a chat and follow the further instructions.

 

If you can't use the above link, use the email:
dec_helper@outlook.com
dec_helper@excic.com
MAKE CONTACT AS SOON AS POSSIBLE. YOUR DECRYPTION KEY IS ONLY STORED
TEMPORARLY. IF YOU DON'T CONTACT US WITHIN 72 HOURS, PRICE WILL BE HIGHER.

Screenshot of Tor website designed to contact VinDizelPux's developers:

vindizelpux tor website

Text in this page:

Start a chat and send your personal ID.

 

* look at the beginning of the file where you found this link.

 

The price will be set after communication.
1 BTC

 

Send 1 BTC (in ONE payment) to:
don't include transaction fee in this amount
1BkmiGWPLum8MzusqZsq6Tn7v4oUjqPLjC
Chat with support

Screenshot of files encrypted by VinDizelPux (".VinDizelPux" extension):

Files encrypted by VinDizelPux ransomware (.VinDizelPux extension)

VinDizelPux ransomware removal:

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the VinDizelPux virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the VinDizelPux ransomware virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining VinDizelPux ransomware files.

To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of VinDizelPux are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.

To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.

Restoring files encrypted by CryptoDefense

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.

To regain control of the files encrypted by VinDizelPux, you can also try using a program called Shadow Explorer. More information on how to use this program is available here.

shadow explorer screenshot

To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as VinDizelPux ransomware.

Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites, and Desktop folders.

Controll Folder Access

Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.

HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:

hitmanproalert ransomware prevention application

Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:

malwarebytes anti-ransomware

  • The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.

Other tools known to remove VinDizelPux ransomware:

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
VinDizelPux virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of VinDizelPux virus on your mobile device.
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