XinFrams virus removal guide
What is XinFrams?
XinFrams prevents victims from accessing the operating system (restricts login and file access) by locking the screen. It displays a ransom note that contains instructions on how to pay a ransom to its developers and some other details. It is worthwhile to mention that XinFrams is non-encrypting malware, it restricts access to files, but does not encrypt them.
As stated in the ransom note that XinFrams displays, all files are encrypted with the AES-256 and RSA-2048 encryption algorithms. In order to decrypt them, victims have to use a decryption key that can be purchased for $250 via the provided Tor website. As mentioned in the first paragraph, this malware does not encrypt any files - it only prevents users of the infected computer from logging into the operating system. In other words, it prevents users from accessing Windows desktop and using installed programs, files, etc. In such cases access to the operating system can be restored by uninstalling such malware from it. Instructions on how to do that are provided below. It is worthwhile to mention that even if malware of this type would be designed encrypt files, victims should not pay a ransom to its developers anyway. It is common that when cyber criminals get paid, they begin to ignore their victims. Simply said, in most cases victims who pay a ransom get scammed.
|Threat Type||Files locker|
|Ransom Demanding Message||Locked screen|
|Detection Names||AVG (FileRepMetagen [Malware]), BitDefender (Trojan.Ransom.CEL), Emsisoft (Trojan.Ransom.CEL (B)), Kaspersky (HEUR:Hoax.MSIL.FakeRansom.gen), Microsoft (Trojan:Win32/Wacatac.B!ml), Full List Of Detections (VirusTotal)|
|Symptoms||Can't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.|
|Additional Information||This malware does not encrypt files|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.|
|Malware Removal (Windows)||
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
A couple of examples of other screen lockers like XinFrams ar BlackKnight2020, ComputerDestroyer, Rubly. What most of them have in common is that they lock victim's screen and provide victims with instructions on how to contact their developers, pay a ransom and/or some other details. As stated in the ransom note generated by XinFrams, this malware encrypts files when in reality it does not. However, it is possible that it will be updated in the future and will actually encrypt data.
How did malware install on my computer?
How to avoid installation of malware and other unwanted applications?
Software should be downloaded from legitimate, official sites and via direct download links. Other sources, channels like the ones that are mentioned in the previous paragraph should not be used. Third party installers should not be used too - cyber criminals often use them as tools to distribute malicious files/malware. Operating system and installed programs have to be updated with tools that are provided (designed) by their official developers. Unofficial activation ('cracking') and updating tools should never be used for that. Besides, it is not legal to activate licensed programs with various third party tools, or use installers for pirated programs. Attachments and/or links in irrelevant emails that are sent from suspicious, unknown addresses should not be opened. It is common that such emails are part of some malspam campaign/used to deliver malware. Operating should be scanned for threats regularly, it should be done by using an up-to-date and reputable antivirus or anti-spyware software. Therefore, we recommend to have one installed and always keep it up-to-date. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.
The appearance of the ransom note (GIF):
Text in the ransom note:
Ooops! Your Computer Has Been Locked!! And All Your Important Files Are Encrypted!!!
Your Computer File is AES-256 And RSA-2048 To Encrypting!!
Your File Recovery Tool And AntiVirus SOft Is Deleting!! What Virus Deleting??
250USD Payment To Computer Have Unlocked!!
24Hours Noting Payment To Notwaking Payment.....
The XinFrams Locker Coded by @hukubabaawww351JP_Hacker
Your Personal ID: -
[How To Payment?] [Show Rules] [Encrypted File List]
Screenshot of the pop-up window that appears after execution of a malicious file that is designed to install XinFrams:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is XinFrams?
- STEP 1. XinFrams virus removal using safe mode with networking.
- STEP 2. XinFrams virus removal using System Restore.
XinFrams virus removal:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Go to the Windows 8 Start Screen, type Advanced, in the search results select Settings. Click on Advanced Startup options, in the opened "General PC Settings" window select Advanced Startup. Click on the "Restart now" button. Your computer will now restart into "Advanced Startup options menu". Click on the "Troubleshoot" button, then click on "Advanced options" button. In the advanced option screen click on "Startup settings". Click on the "Restart" button. Your PC will restart into the Startup Settings screen. Press "5" to boot in Safe Mode with Networking Prompt.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the "XinFrams" virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove viruses using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the "XinFrams" virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the "XinFrams" virus.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some viruses disable Safe Mode making it's removal complicated. For this step, you require access to another computer. After removing "XinFrams" virus from your PC, restart your computer and scan it with legitimate anti-spyware software to remove any possible remnants of this security infection.
Other tools known to remove this scam: