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How to remove the XinFrams malware from the operating system?

Also Known As: XinFrams malware
Distribution: Low
Damage level: Severe

XinFrams virus removal guide

What is XinFrams?

XinFrams prevents victims from accessing the operating system (restricts login and file access) by locking the screen. It displays a ransom note that contains instructions on how to pay a ransom to its developers and some other details. It is worthwhile to mention that XinFrams is non-encrypting malware, it restricts access to files, but does not encrypt them.

XinFrams screenlocker ransom note

As stated in the ransom note that XinFrams displays, all files are encrypted with the AES-256 and RSA-2048 encryption algorithms. In order to decrypt them, victims have to use a decryption key that can be purchased for $250 via the provided Tor website. As mentioned in the first paragraph, this malware does not encrypt any files - it only prevents users of the infected computer from logging into the operating system. In other words, it prevents users from accessing Windows desktop and using installed programs, files, etc. In such cases access to the operating system can be restored by uninstalling such malware from it. Instructions on how to do that are provided below. It is worthwhile to mention that even if malware of this type would be designed encrypt files, victims should not pay a ransom to its developers anyway. It is common that when cyber criminals get paid, they begin to ignore their victims. Simply said, in most cases victims who pay a ransom get scammed.

Threat Summary:
Name XinFrams malware
Threat Type Files locker
Ransom Demanding Message Locked screen
Ransom Amount $250
Detection Names AVG (FileRepMetagen [Malware]), BitDefender (Trojan.Ransom.CEL), Emsisoft (Trojan.Ransom.CEL (B)), Kaspersky (HEUR:Hoax.MSIL.FakeRansom.gen), Microsoft (Trojan:Win32/Wacatac.B!ml), Full List Of Detections (VirusTotal)
Symptoms Can't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.
Additional Information This malware does not encrypt files
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.
Malware Removal (Windows)

To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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A couple of examples of other screen lockers like XinFrams ar BlackKnight2020, ComputerDestroyer, Rubly. What most of them have in common is that they lock victim's screen and provide victims with instructions on how to contact their developers, pay a ransom and/or some other details. As stated in the ransom note generated by XinFrams, this malware encrypts files when in reality it does not. However, it is possible that it will be updated in the future and will actually encrypt data.

How did malware install on my computer?

It is common that users install malicious software on their computers through via malspam emails, Trojans, untrustworthy software download channels, unofficial software activation and fake updating tools. They infect computers via malspam they open malicious attachments or files that they have downloaded via website links that that are included in received emails. Typically, malspam emails contain malicious Microsoft Office of PDF documents, archive files (like RAR, ZIP), executable files (like .exe), JavaScript files. Trojans are malicious programs that can cause damage only when they are already installed on computers. Once installed, certain Trojans can cause installation of additional malware. Untrustworthy download sources such as free file hosting, freeware download websites, unofficial sites, Peer-to-Peer networks (torrent clients, eMule, and other similar tools) can be used to distribute malware too. In such case cyber criminals attempt to trick users into downloading and opening malicious files by disguising them as harmless, legitimate. Unofficial activation tools that are programs that activate licensed software for free. However, it is common that they are designed to install malware as well. Fake software updating tools, if used, infect systems either by installing malicious software instead of updates, fixes for the installed one, or by exploiting bugs, flaws of outdated software that is installed on user's computer.

How to avoid installation of malware and other unwanted applications?

Software should be downloaded from legitimate, official sites and via direct download links. Other sources, channels like the ones that are mentioned in the previous paragraph should not be used. Third party installers should not be used too - cyber criminals often use them as tools to distribute malicious files/malware. Operating system and installed programs have to be updated with tools that are provided (designed) by their official developers. Unofficial activation ('cracking') and updating tools should never be used for that. Besides, it is not legal to activate licensed programs with various third party tools, or use installers for pirated programs. Attachments and/or links in irrelevant emails that are sent from suspicious, unknown addresses should not be opened. It is common that such emails are part of some malspam campaign/used to deliver malware. Operating should be scanned for threats regularly, it should be done by using an up-to-date and reputable antivirus or anti-spyware software. Therefore, we recommend to have one installed and always keep it up-to-date. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate them.

The appearance of the ransom note (GIF):

xinframs screenlocker appearance in gif image

Text in the ransom note:

Ooops! Your Computer Has Been Locked!! And All Your Important Files Are Encrypted!!!
Your Computer File is AES-256 And RSA-2048 To Encrypting!!
Your File Recovery Tool And AntiVirus SOft Is Deleting!! What Virus Deleting??
250USD Payment To Computer Have Unlocked!!
24Hours Noting Payment To Notwaking Payment.....
The XinFrams Locker Coded by @hukubabaawww351JP_Hacker
Your Personal ID: -
[How To Payment?] [Show Rules] [Encrypted File List]
[Check Payment]

Screenshot of the pop-up window that appears after execution of a malicious file that is designed to install XinFrams:

xinframs screenlocker pop-up displayed after malicious executable is opened

Instant automatic malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
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Quick menu:

XinFrams virus removal:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Go to the Windows 8 Start Screen, type Advanced, in the search results select Settings. Click on Advanced Startup options, in the opened "General PC Settings" window select Advanced Startup. Click on the "Restart now" button. Your computer will now restart into "Advanced Startup options menu". Click on the "Troubleshoot" button, then click on "Advanced options" button. In the advanced option screen click on "Startup settings". Click on the "Restart" button. Your PC will restart into the Startup Settings screen. Press "5" to boot in Safe Mode with Networking Prompt.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the "XinFrams" virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.


If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove viruses using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the "XinFrams" virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the "XinFrams" virus.

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some viruses disable Safe Mode making it's removal complicated. For this step, you require access to another computer. After removing "XinFrams" virus from your PC, restart your computer and scan it with legitimate anti-spyware software to remove any possible remnants of this security infection.

Other tools known to remove this scam:

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
XinFrams malware QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of XinFrams malware on your mobile device.
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