Grupo de Delitos Telemáticos virus - how to remove?
What is Grupo de Delitos Telemáticos?
The following message is a scam and should not be trusted: Grupo de Delitos Telemáticos and Dirección General de la Policia y de la Guardia Civil, "Atención! Su ordenador personal ha sido bloqueado por razones de seguridad vistos los motivos abajo detallados". This message is not related to legitimate Spanish authorities from Spain, it is a ransomware virus created by cyber criminals. The main purpose of this scam is to trick unsuspecting PC users from Spain into paying a bogus 100 Euro fine using Ukash or PaySafeCard for alleged law violations (watching child pornography, downloading pirated music, video files, etc.) Computer users should be aware that no authorities, internationally (including Grupo de Delitos Telemáticos, Dirección General de la Policia and Dirección General de la Guardia Civil), use screen-blocking messages to collect fines for any law violations. Paying this fine is equivalent to sending your money to cyber criminals.
This particular ransomware virus originates from a family called Urausy and targets computer users from Spain. Screen-blocking messages from this ransomware family, however, are localized so that PC users from different countries are presented with variants of this scam. When a ransomware virus infiltrates users' PCs, it detects the IP address and downloads a localized variant of the fake message from a malware command and control server. This adapted message is then used to deceive PC users into paying a bogus fine. For example, PC users from the USA are presented with a message as if sent by Mandiant U.S.A Cyber Security, and computer users from Australia, as if sent by ACMA. The Grupo de Delitos Telemáticos message is a scam - do not trust this message.
Update 2015/02/05 - Cyber criminals have updated the design of Grupo de Delitos Telemáticos ransomware virus:
The Grupo de Delitos Telemáticos ransomware virus infects users' systems by exploiting any security vulnerabilities detected in out-dated-software (such as Flash, Java, etc.) To prevent these security threats from infiltrating your operating system, keep installed programs up-to-date and use legitimate antivirus and anti-spyware programs. This message (screenshot above) is a scam - it makes fake accusations of law violations and attempts to create a sense of urgency by stipulating a 48-hour limit in which to pay the bogus fine. If your computer is already infected with the Grupo de Delitos Telemáticos ransomware virus, ignore the false law violation notices. The correct way to deal with this message is to eliminate it from your computer.
- What is Grupo de Delitos Telemáticos?
- STEP 1. "Grupo de Delitos Telemáticos" virus removal using safe mode with networking.
- STEP 2. "Grupo de Delitos Telemáticos" ransomware removal using System Restore.
Grupo de Delitos Telemáticos virus removal:
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Go to the Windows 8 Start Screen, type Advanced, in the search results select Settings. Click on Advanced Startup options, in the opened "General PC Settings" window select Advanced Startup. Click on the "Restart now" button. Your computer will now restart into "Advanced Startup options menu". Click on the "Troubleshoot" button, then click on "Advanced options" button. In the advanced option screen click on "Startup settings". Click on the "Restart" button. Your PC will restart into the Startup Settings screen. Press "5" to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Log in to the account infected with Grupo de Delitos Telemáticos ransomware virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all the entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Grupo de Delitos Telemáticos ransomware virus infiltrated your PC).
6. In the opened window click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the Grupo de Delitos Telemáticos ransomware virus.
Other tools known to remove the Grupo de Delitos Telemáticos virus: