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Grupo de Delitos Telemáticos Virus

Also Known As: Grupo de Delitos Telemáticos Ransomware
Damage level: Severe

What is Grupo de Delitos Telemáticos?

The following message is a scam and should not be trusted: Grupo de Delitos Telemáticos and Dirección General de la Policia y de la Guardia Civil, "Atención! Su ordenador personal ha sido bloqueado por razones de seguridad vistos los motivos abajo detallados".

This message is not related to legitimate Spanish authorities from Spain, it is a ransomware virus created by cyber criminals. The main purpose of this scam is to trick unsuspecting PC users from Spain into paying a bogus 100 Euro fine using Ukash or PaySafeCard for alleged law violations (watching child pornography, downloading pirated music, video files, etc.)

Computer users should be aware that no authorities, internationally (including Grupo de Delitos Telemáticos, Dirección General de la Policia and Dirección General de la Guardia Civil), use screen-blocking messages to collect fines for any law violations. Paying this fine is equivalent to sending your money to cyber criminals.

Grupo de Delitos Telemáticos virus

This particular ransomware virus originates from a family called Urausy and targets computer users from Spain. Screen-blocking messages from this ransomware family, however, are localized so that PC users from different countries are presented with variants of this scam.

When a ransomware virus infiltrates users' PCs, it detects the IP address and downloads a localized variant of the fake message from a malware command and control server.

This adapted message is then used to deceive PC users into paying a bogus fine. For example, PC users from the USA are presented with a message as if sent by Mandiant U.S.A Cyber Security, and computer users from Australia, as if sent by ACMA. The Grupo de Delitos Telemáticos message is a scam - do not trust this message.

Update 2015/02/05 - Cyber criminals have updated the design of Grupo de Delitos Telemáticos ransomware virus:

spain Grupo de Delitos Telemáticos ransomware virus reveton 2015

The Grupo de Delitos Telemáticos ransomware virus infects users' systems by exploiting any security vulnerabilities detected in out-dated-software (such as Flash, Java, etc.) To prevent these security threats from infiltrating your operating system, keep installed programs up-to-date and use legitimate antivirus and anti-spyware programs.

This message (screenshot above) is a scam - it makes fake accusations of law violations and attempts to create a sense of urgency by stipulating a 48-hour limit in which to pay the bogus fine.

If your computer is already infected with the Grupo de Delitos Telemáticos ransomware virus, ignore the false law violation notices. The correct way to deal with this message is to eliminate it from your computer.

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Quick menu:

Grupo de Delitos Telemáticos virus removal:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Go to the Windows 8 Start Screen, type Advanced, in the search results select Settings. Click on Advanced Startup options, in the opened "General PC Settings" window select Advanced Startup. Click on the "Restart now" button. Your computer will now restart into "Advanced Startup options menu".

Click on the "Troubleshoot" button, then click on "Advanced options" button. In the advanced option screen click on "Startup settings". Click on the "Restart" button. Your PC will restart into the Startup Settings screen. Press "5" to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Step 2

Log in to the account infected with Grupo de Delitos Telemáticos ransomware virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all the entries detected.


If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Grupo de Delitos Telemáticos ransomware virus infiltrated your PC).

select a restore point

6. In the opened window click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the Grupo de Delitos Telemáticos ransomware virus.

Other tools known to remove the Grupo de Delitos Telemáticos virus:

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

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To use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.