Remove LockBit ransomware from the operating system

Also Known As: LockBit virus
Distribution: Low
Damage level: Severe

LockBit ransomware removal instructions

What is LockBit?

Discovered by MalwareHunterTeam, LockBit is a ransomware. Malicious software under this classification is designed to encrypt data. The cyber criminals behind the infection demand payment (ransom) for decryption tools/software. During the encryption process, LockBit retitles files with the ".abcd" extension. After this process, a text file - "Restore-My-Files.txt" is dropped into every affected folder.

The text file contains the ransom note, it informs victims that their data has been encrypted and gives instructions on how to restore it to its original state. The message within "Restore-My-Files.txt", tells users that they need to contact the developers of LockBit via the email addresses provided (identical letters have to be sent to both mails). The letter must contain user's personal ID (written in the text file and individually generated for each victim). One encrypted file can be attached to the email, which the criminals will decrypt - as proof that recovery is possible. This test file will be decrypted free of charge, however it cannot be larger than 1Mb. After the possibility of recovery is verified, users must pay the ransom (in Bitcoin cryptocurrency) and then they will receive the decryption tools/software. The note ends with warnings, instructing victims not to rename the encrypted files and/or attempting manual decryption with third party software - else they risk permanent data loss. It is true that in most cases of ransomware infections, without the interference of the malware's developers, decryption is impossible. It may only be possible, if the ransomware is still in development and/or has certain flaws/bugs. To prevent LockBit from further encryptions, it must be removed. Unfortunately, removal will not restore already compromised data. The only viable solution is recovering the files from a backup, if one was made prior to the infection and was stored in a separate location.

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

LockBit decrypt instructions

BigBossRossMapoSaveTheQueen are a few examples of other ransomware-type programs. All ransomware encrypts data and demands payment for decryption. Crucial differences between each are the cryptographic algorithm they use (symmetric or asymmetric) and the ransom size. The latter usually vary between three-digit and four-digit sums (in USD). Digital currencies (primarily, cryptocurrencies) are preferred by cyber criminals, as transactions of them are difficult/impossible to trace. To protect data against such infections, it is advised to keep backups in unplugged storage devices and/or remote servers. It is best to store several backup copies in different locations.

How did ransomware infect my computer?

Malicious content (ransomware and other malware) mainly proliferates via trojans, spam campaigns, illegal software activation ("cracking") tools, fake updaters and untrustworthy download channels. Trojans are malicious programs, designed to cause chain infections (i.e. download/install additional malware). Large scale spam campaigns are used to send out emails containing virulent files (or links leading to them). These deceptive letters are typically highlighted as "official", "important", "urgent" or as similar priority mail. The infectious attachments come in various formats, such as archive (ZIP, RAR) and executable (.exe, .run) files, Microsoft Office and PDF documents, JavaScript, etc. When the files are executed, run or otherwise opened - it initiates the infection. Illegal activation tools ("cracks") can download/install malware, rather than activate the desired product. Fake updaters infect systems by exploiting weaknesses of outdated software and/or simply install malicious programs, instead of the promised updates. Peer-to-Peer sharing networks (BitTorrent, eMule, Gnutella, etc.), unofficial and free file-hosting sites, third party downloaders and similar sources are deemed to be untrustworthy. Therefore, they are more likely to offer malicious content for downloading (usually, disguised as ordinary products and/or bundled with them).

Threat Summary:
Name LockBit virus
Threat Type Ransomware, Crypto Virus, Files locker
Encrypted Files Extension .abcd
Ransom Demanding Message Restore-My-Files.txt
Cyber Criminal Contact goodmen@countermail.com and goodmen@cock.li
Detection Names Avast (Win32:Malware-gen), BitDefender (Gen:Heur.Ransom.Imps.3), ESET-NOD32 (A Variant Of Win32/Filecoder.NXQ), Kaspersky (Trojan.Win32.DelShad.bqj), Full List Of Detections (VirusTotal)
Symptoms Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.
Removal

To eliminate LockBit virus our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

How to protect yourself from ransomware infections?

Irrelevant and/or suspicious emails should not be opened. All attachments (or links) found in suspect mail - must never be opened, as doing so can trigger them to begin downloading/installing malware. It is recommended to only use official and verified download channels. Program activation and updating is to be done with tools/functions, provided by legitimate developers. Illegal activation ("cracking") tools and third party updaters are considered to be high-risk. It is strongly advised to have a dependable anti-virus/anti-spyware suite installed and kept up-to-date. Additionally, this software should be used to perform regular system scans and removal of potential threats. If your computer is already infected with LockBit, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.

Text presented in LockBit ransomware's text file ("Restore-My-Files.txt"):

All your important files are encrypted!
There is  only one way to get your files back:
1. Contact with us
2. Send us 1 any encrypted your file and your personal key
3. We will decrypt 1 file for test(maximum file size - 1 MB), its guarantee what we can decrypt your files
4. Pay
5. We send for you decryptor software

We accept Bitcoin

Attention!
Do not rename encrypted files.
Do not try to decrypt using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased  price(they add their fee to our)

Contact information: goodmen@countermail.com

Be sure to duplicate your message on the e-mail: goodmen@cock.li

Your personal id:
-

Screenshot of files encrypted by LockBit (".abcd" extension):

Files encrypted by LockBit

LockBit ransomware removal:

Instant automatic removal of LockBit virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of LockBit virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the LockBit virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the LockBit ransomware virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining LockBit ransomware files.

To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of LockBit are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.

To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.

Restoring files encrypted by CryptoDefense

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.

To regain control of the files encrypted by LockBit, you can also try using a program called Shadow Explorer. More information on how to use this program is available here.

shadow explorer screenshot

To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as LockBit ransomware.

Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites, and Desktop folders.

Controll Folder Access

Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.

HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:

hitmanproalert ransomware prevention application

Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:

malwarebytes anti-ransomware

  • The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.

Other tools known to remove LockBit ransomware:

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
LockBit virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of LockBit virus on your mobile device.
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Platform: Windows

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