MIRCOP ransomware removal instructions
What is MIRCOP?
MIRCOP (also known as "Microcop" or "Crypt888") is a ransomware virus distributed via spam emails. The infected document appears as a Thai customs form, which is used during import and export of various goods. Note. however, that this document has a number of embedded MS Windows PowerShell scripts that download malware. Once infiltrated, MIRCOP encrypts various files stored on the victim's computer. During encryption, MIRCOP appends the name of each compromised file with .lock. For example, sample.jpg is renamed to lock.sample.jpg. Furthermore, MIRCOP changes the desktop wallpaper.
The new desktop wallpaper contains a message demanding a ransom. Regular ransomware attempts to sell victims a decryption tool, however, MIRCOP accuses users for supposedly stealing money (48.48 Bitcoin, which is, at time of writing, equivalent to $32336.16) and demands that the funds are returned. If the victim refuses to pay, their files will supposedly remain encrypted forever. Unlike other ransomware, MIRCOP provides no detailed payment instructions - it simply gives a Bitcoin wallet address where the money should be sent. This ransomware claims to assume that victims already know how to pay, since they supposedly stole the money in the first place. This behavior is unusual to ransomware-type viruses, since, as mentioned, developers of ransomware usually attempt to sell a decryptor with a price fluctuating between 0.5 and 1.5 Bitcoin ($333.5-$1000.5). Accusing victims of theft and then demanding a refund (in this case, 48.48 Bitcoins) is new behavior. This is the largest ransom of this type seen to date. Fortunately, AVG has developed a tool capable of decrypting files compromised by MIRCOP ransomware (download link). Thus, there is no need to pay the ransom.
Screenshot of a message encouraging users to contact the developers of MIRCOP ransomware (email@example.com) to decrypt their compromised data:
Research shows that developers of ransomware-type viruses commonly ignore victims, despite payments made. Therefore, paying is risky and will not yield any positive results. In doing so, you will lose your money and support the malicious businesses of cyber criminals. For these reasons, we strongly advise you not to contact these people and to ignore all demands to pay. Furthermore, ransomware-type viruses are very similar. There are dozens of malware infections sharing similarities with MIRCOP including Anonymous Pop-up, SATANA, and CryptoRoger. Most ransomware encrypts files and makes ransom demands. These viruses are often distributed using fake software updaters, malicious email attachments, peer-to-peer (P2P) networks, and trojans. To protect your system, use a legitimate anti-virus or anti-spyware suite and keep your installed applications up-to-date. In addition, never open any attachments sent from unrecognized/suspicious email addresses and, if possible, download your desired files/programs from trusted sources (for example, official download websites). The key to computer safety is caution.
Ransom demanding message:
Hello, You’ve stolen 48.48 BTC from the wrong people, please be so kind to return them and we will return your files… Don’t take us for fools, we know more about your than you know about your self. Pay us back and we won’t take further action, don’t pay and be prepared. 3BGrRU4mhAkCFx1s3Z4yQLCbNg29wtBFj8
A new variant of this ransomware is calling itself “Zuahahhah”. When encrypting files this ransomware will add “Lock.” at the beginning of the file name. For example 1.jpg after encryption will be renamed to Lock.1.jpg
Here’s a screenshot of Zuahahhah ransomware:
File encrypted by this ransomware:
A variant of this ransomware called "END of North Korea". Adds “Lock.” at the beginning of the file name. For example 1.jpg after encryption will be renamed to Lock.1.jpg
Text in the wallpaper set by this ransomware:
Chinese son of a Chinese boy
Don't promise what you see and hear!
Today is the screen war, the battle machine was tomorrow,
Child, women, kill the president!
You think you are the chosen people of God, but you are in your dreams. I think you guys are the chosen ones,
Be in a dream.
I wake up in this dream.
You guys are people who have no conscience.
Get out of Seoul from the sea to the river!
They stopped invading somewhere else in Seoul.
The Republic of Korea's conscience doesn't last long.
Get our of our land Seoul.
Seoul is ours.
Busan belongs to us.
I'm done with you!
END OF North Korea
Another variant of this ransomware targeted at PC users from Poland:
Ransom demanding message:
Petya ransomware 2017 Vseskera data zasifrovana Zaplat 0.8 BTC (Bitcoinu) na ucet bitcoin 14YJYtoabzYjn4hT84sRYbzXJ5iSjMmPAH Mas pouze 5 dnu na zaplaceni!Pokud zaplatis pośli email + potvrzeni prevodu na firstname.lastname@example.org nebo email@example.com Pokud zaplatis posleme na tvuj emal program desifrovaci - ziskas vsechny data (budou desifrovana) okamzite Patrime k cesko/ruskym Hackerum Zaplat co nejdrive
A variant of Mircop ransomware targeted at PC users from Brazil (demands contacting cyber criminals at firstname.lastname@example.org):
Here’s a screenshot of Mircop (also known as Crypt888) ransomware targeted at PC users from Portugal. Victims of this ransomware can use a free Avast decrypter to decrypt their files for free. Download it HERE.
A variant of this ransomware uses an email address of email@example.com. Here’s a screenshot of the wallpaper used by this variant:
Ransom demanding message in this variant:
YOU ARE HACKED
ALL YOUR PERSONAL FILES HAVE BEEN ENCRYPTED!
IF YOU WANT RESTORE YOUR DATA YOU HAVE TO PAY!
CONTACT US: firstname.lastname@example.org
REMEMBER! YOU CAN’T RESTORE YOUR DATA WITHOUT OUR DECRYPTOR!!!
Update 27 February, 2017 - Security researcher Jan Poulsen discovered a builder for this ransomware - this means that this ransomware is offered as Raas (ransomware as a service) and anyone who downloads this builder can create and spread this ransomware. Due to this fact the distribution of Crypt888 ransomware can increase. Notice that the decrypter still works and the files encrypted by this ransomware can be decrypted for free.
Screenshot of files encrypted by MIRCOP ransomware:
Screenshot of a desktop wallpaper set by yet another variant of MIRCOP ransomware. What's interesting is that the wallpaper already contains our (PCRisk.com) watermark and the same image is used by a ransomware named Desu. The assigned image is available in our article. Therefore, there's a high credibility that crooks took the image with an intention of ruining our reputation:
Text presented within:
Oops! Your files have been encrypted.
Your files are no longer accessible.
You might have been looking for any way to recover your files.
Don't waste your time, you can't recovery PC without our decryption service.
We guarantee that you can recover all your files safely. But you need to pay and get the decryption password.
Email support: email@example.com
Another variant of a desktop wallpaper used by MIRCOP ransomware (based on Patrick Star character from the Spongebob Squarepants animated series):
Text presented within:
Sorry for accidentaly encrypting your files :/
But you have to pay me! I AM LITTLE MONEY STAR STAR STAR! GIMME MONEY NOW!
MIRCOP ransomware removal:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Mircop virus?
- STEP 1. Isolating the infected device.
- STEP 2. Identifying the ransomware infection.
- STEP 3. Searching for ransomware decryption tools.
- STEP 4. Restoring files with data recovery tools.
- STEP 5. Creating data backups.
Isolating the infected device:
Some ransomware-type infections are designed to encrypt files within external storage devices, infect them, and even spread throughout the entire local network. For this reason, it is very important to isolate the infected device (computer) as soon as possible.
Step 1: Disconnect from the internet.
The easiest way to disconnect a computer from the internet is to unplug the Ethernet cable from the motherboard, however, some devices are connected via a wireless network and for some users (especially those who are not particularly tech-savvy), disconnecting cables may seem troublesome. Therefore, you can also disconnect the system manually via Control Panel:
Navigate to the "Control Panel", click the search bar in the upper-right corner of the screen, enter "Network and Sharing Center" and select search result:
Click the "Change adapter settings" option in the upper-left corner of the window:
Right-click on each connection point and select "Disable". Once disabled, the system will no longer be connected to the internet. To re-enable the connection points, simply right-click again and select "Enable".
Step 2: Unplug all storage devices.
As mentioned above, ransomware might encrypt data and infiltrate all storage devices that are connected to the computer. For this reason, all external storage devices (flash drives, portable hard drives, etc.) should be disconnected immediately, however, we strongly advise you to eject each device before disconnecting to prevent data corruption:
Navigate to "My Computer", right-click on each connected device and select "Eject":
Step 3: Log-out of cloud storage accounts.
Some ransomware-type might be able to hijack software that handles data stored within "the Cloud". Therefore, the data could be corrupted/encrypted. For this reason, you should log-out of all cloud storage accounts within browsers and other related software. You should also consider temporarily uninstalling the cloud-management software until the infection is completely removed.
Identify the ransomware infection:
To properly handle an infection, one must first identify it. Some ransomware infections use ransom-demand messages as an introduction (see the WALDO ransomware text file below).
This, however, is rare. In most cases, ransomware infections deliver more direct messages simply stating that data is encrypted and that victims must pay some sort of ransom. Note that ransomware-type infections typically generate messages with different file names (for example, "_readme.txt", "READ-ME.txt", "DECRYPTION_INSTRUCTIONS.txt", "DECRYPT_FILES.html", etc.). Therefore, using the name of a ransom message may seem like a good way to identify the infection. The problem is that most of these names are generic and some infections use the same names, even though the delivered messages are different and the infections themselves are unrelated. Therefore, using the message filename alone can be ineffective and even lead to permanent data loss (for example, by attempting to decrypt data using tools designed for different ransomware infections, users are likely to end up permanently damaging files and decryption will no longer be possible even with the correct tool).
Another way to identify a ransomware infection is to check the file extension, which is appended to each encrypted file. Ransomware infections are often named by the extensions they append (see files encrypted by Qewe ransomware below).
This method is only effective, however, when the appended extension is unique - many ransomware infections append a generic extension (for example, ".encrypted", ".enc", ".crypted", ".locked", etc.). In these cases, identifying ransomware by its appended extension becomes impossible.
One of the easiest and quickest ways to identify a ransomware infection is to use the ID Ransomware website. This service supports most existing ransomware infections. Victims simply upload a ransom message and/or one encrypted file (we advise you to upload both if possible).
The ransomware will be identified within seconds and you will be provided with various details, such as the name of the malware family to which the infection belongs, whether it is decryptable, and so on.
Example 1 (Qewe [Stop/Djvu] ransomware):
Example 2 (.iso [Phobos] ransomware):
If your data happens to be encrypted by a ransomware that is not supported by ID Ransomware, you can always try searching the internet by using certain keywords (for example, ransom message title, file extension, provided contact emails, cryptowallet addresses, etc.).
Search for ransomware decryption tools:
Encryption algorithms used by most ransomware-type infections are extremely sophisticated and, if the encryption is performed properly, only the developer is capable of restoring data. This is because decryption requires a specific key, which is generated during the encryption. Restoring data without the key is impossible. In most cases, cyber criminals store keys on a remote server, rather than using the infected machine as a host. Dharma (CrySis), Phobos, and other families of high-end ransomware infections are virtually flawless, and thus restoring data encrypted without the developers' involvement is simply impossible. Despite this, there are dozens of ransomware-type infections that are poorly developed and contain a number of flaws (for example, the use of identical encryption/decryption keys for each victim, keys stored locally, etc.). Therefore, always check for available decryption tools for any ransomware that infiltrates your computer.
Finding the correct decryption tool on the internet can be very frustrating. For this reason, we recommend that you use the No More Ransom Project and this is where identifying the ransomware infection is useful. The No More Ransom Project website contains a "Decryption Tools" section with a search bar. Enter the name of the identified ransomware, and all available decryptors (if there are any) will be listed.
Restore files with data recovery tools:
Depending on the situation (quality of ransomware infection, type of encryption algorithm used, etc.), restoring data with certain third-party tools might be possible. Therefore, we advise you to use EaseUS Data Recovery Wizard Pro. This tool supports over a thousand data types (graphics, video, audio, documents, etc.) and it is very intuitive (little knowledge is necessary to recover data).
Step 1: Perform a scan.
Hover your mouse over the partition you wish to scan and select "Scan". You can also select a specific folder, or click shortcut icons to scan the Desktop or Recycle Bin:
Wait for EaseUS Data Recovery Wizard Pro to complete the scan. The scanning duration depends on the volume of files (both in quantity and size) that you are scanning (for example, several hundreds gigabytes could take over an hour to scan). Therefore, be patient during the scanning process. We also advise against modifying or deleting existing files, since this might interfere with the scan. If you add additional data (for example, downloading files/content) while scanning, this will prolong the process:
Step 2: Recover data.
Once the process is complete, select the folders/files you wish to restore and simply click "Recover". Note that some free space on your storage drive is necessary to restore data. Note also that the trial version of EaseUS Data Recovery Wizard Pro is only capable of scanning drives and listing recoverable files - to restore them, you must purchase a license:
Step 3: Save the scan session (optional).
We recommend that you save the scanning session once you have completed recovery, in case you decide to recover additional files later. Simply click the "Save Scan Session" icon in the upper-right corner of the screen and choose the location for the file to be saved. This will save a lot of time, since you will not need to re-scan the storage drive the next time you wish to restore something. Bear in mind, however, that data removed after the scanning session has finished will not be listed:
Create data backups:
Proper file management and creating backups is essential for data security. Therefore, always be very careful and think ahead.
Partition management: We recommend that you store your data in multiple partitions and avoid storing important files within the partition that contains the entire operating system. If you fall into a situation whereby you cannot boot the system and are forced to format the disk on which the operating system is installed (in most cases, this is where malware infections hide), you will lose all data stored within that drive. This is the advantage of having multiple partitions: if you have the entire storage device assigned to a single partition, you will be forced to delete everything, however, creating multiple partitions and allocating the data properly allows you to prevent such problems. You can easily format a single partition without affecting the others - therefore, one will be cleaned and the others will remain untouched, and your data will be saved. Managing partitions is quite simple and you can find all necessary information on Microsoft's documentation web page.
Data backups: The most reliable backup method is to use an external storage device and keep it unplugged. Copy your data to an external hard drive, flash (thumb) drive, SSD, HDD, or any other storage device, unplug it and store it in a dry place away from sun and extreme temperatures. This method is, however, quite inefficient, since data backups and updates need to be made regularly. You can also use a cloud service or remote server. Here, an internet connection is required and there is always the chance of a security breach. Therefore, you should consider using an application to create data backups locally.
We recommend using the EaseUS Todo Backup application. The "Home" edition of EaseUS Todo Backup is usually more than adequate for regular users, however, the "Business" edition is more suitable for companies and large computer networks. The EaseUS Todo Backup application provides extensive data protection features. You can easily create backups, and encrypt and compress them for enhanced protection and storage saving purposes. It also allows you to set backup schedules, create bootable devices, and restore the system if a crash occurs. You can easily choose where to store the created backup: locally; uploaded to an external drive; FTP; cloud storage, or elsewhere. In summary, EaseUS Todo Backup is an all-in-one tool, which provides all features required to properly backup your data.
Creating a data backup:
The backup process is virtually identical regardless of the item (file, partition, entire system) you wish to backup. Taking the File Backup feature as an example:
Step 1: Choose which item to backup.
Click on the "Menu" icon in the upper-left corner of the screen to reveal the menu and select "File Backup":
Select the files you want to backup. You can also enter a name and description of the backup that will be created:
Step 2: Change the default settings.
The EaseUS Todo Backup application provides a variety of additional options that can be added/modified while creating the backup. For example, you can encrypt data (add a password), select the compression rate (how much the backup should be compressed), performance (how many system resources should be allocated), add an email notification (you receive an email once the process is complete) and so on.
To open the options window, click the "Backup options" button in the lower-left corner of the screen:
Select the settings you want to change and click "Save". You can also reset your changes by clicking "Reset to initial settings":
Step 3: Select the backup destination.
As mentioned above, EaseUS Todo Backup allows you to choose where backups are saved - locally or externally.
Click the "Browse..." button and select the location you want the backup to be saved:
Step 4: Safety measures and process completion.
Depending on the location you have chosen, there are a number of measures you should or should not take. If you are uploading to an internet-connected location (for example, Cloud storage, FTP, etc.), be sure to maintain your internet connection, otherwise you will have to start again. The same applies to external storage devices - do not unplug them until the process is complete.
The progress bar displays estimated time remaining until completion. Large backups (hundreds of gigabytes) can take hours to create (depending on storage device speed, internet connection, etc.). Therefore, the application also allows you to optionally choose what the system should do (shut down, sleep or hibernate) once the process has finished:
The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups.