SerbRansom 2017 ransomware removal instructions
What is SerbRansom 2017?
SerbRansom 2017 is a ransomware-type malware discovered by security researcher MalwareHunterTeam. This malware infiltrates the system, encrypts various files, and appends the ".velikasrbija" extension to the name of each compromised file (e.g., "sample.jpg" is renamed to "sample.jpg.velikasrbija"). Following successful encryption, SerbRansom 2017 opens a pop-up window that contains a ransom-demand message. This malware can be created and distributed by anyone, since it has a custom builder (distributed by cyber criminals) allowing users to change various options and to generate a malicious file (used to infect systems) and a decrypter.
The ransom-demand message is short as compared to other similar viruses and merely states that files are encrypted and that the victim must pay a ransom of $500 Bitcoins to restore them. Other similar viruses provide more detailed information such as type of cryptography used, payment and decryption instructions, etc. The SerbRansom 2017 window also states that a random file is deleted every five minutes, however, research shows that this statement is false (the function is either invalid or not implemented). This situation might, however, change in future and, in any case, you should never pay the ransom. Research shows that developers of ransomware-type viruses often ignore victims, once payments are submitted. In addition, this malware can be distributed by anyone (using the builder requires little knowledge). Therefore, there is a high probability that paying will not deliver any positive result - you will simply be scammed. Unfortunately, there are no tools capable of restoring files encrypted by SerbRansom 2017 and you can only restore files/system from a backup.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
SerbRansom 2017 has very similar characteristics to dozens of other ransomware-type viruses. As with SerbRansom 2017, malware such as Serpent, Digisom, JobCrypter, CryptoShield, and many others, also encrypt files and make ransom demands. In fact, there are just two major differences between these viruses: 1) type of encryption algorithm [symmetric/asymmetric] used, and; 2) cost of decryption. Ransomware-type viruses are often distributed using spam emails (malicious attachments), third party software download sources (freeware download websites, free file hosting sites, peer-to-peer networks, etc.), trojans, and fake software update tools. Therefore, be cautious when downloading/installing software and never open any files received from suspicious emails. Furthermore, use a legitimate anti-virus/anti-spyware suite and keep your installed applications up-to-date. Bear in mind, however, that criminals often employ fake updaters to infect computers. Therefore, never use third party tools to update your software.
Text presented within SerbRansom pop-up:
YOUR FILES HAS BEEN ENCRYPTED WITH SERBRANSOM 2017
How to recover?
Your personal info:
To decrypt all your data you need to pay 500$ with BitCoin here >
Send an email to us with payment (screenshot) EMAIL
Every random file will be removed permanently after 05:00 minutes!
Antivirus will not help you to decrypt your data :(
Screenshot of SerbRansom 2017 builder:
Screenshot of files encrypted by SerbRansom 2017 (".velikasrbija" extension):
SerbRansom 2017 ransomware removal:
- What is SerbRansom 2017?
- STEP 1. SerbRansom 2017 virus removal using safe mode with networking.
- STEP 2. SerbRansom 2017 ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the SerbRansom 2017 virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the SerbRansom 2017 ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining SerbRansom 2017 ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of SerbRansom 2017 are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as SerbRansom 2017 ransomware.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove SerbRansom 2017 ransomware: