Mordor ransomware removal instructions
What is Mordor?
The HTML file contains a message informing victims of the encryption and encouraging them to visit a Tor website (link provided). After visiting the website, victims are encouraged to pay a ransom to restore the compromised data. The cost of decryption is 0.07~ Bitcoin (approximately, $102). As mentioned above, Mordor is based on Hidden Tear and, therefore, uses AES cryptography. Decryption of files without a unique key is impossible. Bear in mind that cyber criminals should never be trusted - these people often ignore victims, once ransom payments are submitted. There is a high probability that paying will not deliver any positive result and you will probably be scammed. In addition, you will support cyber criminals' malicious businesses. Unfortunately, there are no tools capable of restoring files encrypted by Mordor and you can only restore your files/system from a backup.
Screenshot of a message encouraging users to visit a deceptive website to decrypt their compromised data:
There are dozens of ransomware-type viruses virtually identical to Mordor including Ranion, Apocalypse, and Cry9 - these are just some examples from many. All encrypt files and make ransom demands. The only noticeable differences are size of ransom (which usually fluctuates between the equivalent of $500 and $1500 in Bitcoins) and type of encryption algorithm (symmetric/asymmetric) used. Distribution methods are also identical. Cyber criminals often proliferate ransomware by employing fake software updaters, trojans, third party software download sources (peer-to-peer networks, freeware download websites, free file hosting websites, etc.), and spam emails (infectious attachments). Therefore, keep your installed applications up-to-date and use a legitimate anti-virus/anti-spyware suite. In addition, never download software from unofficial sources or open files received from suspicious email addresses. The key to computer safety is caution.
Screenshot of Mordor Tor website (first page):
Screenshot of Mordos Tor website (second page):
Sample of spam email distributing Mordor ransomware:
Screenshot of files encrypted by Mordor (".mordor" extension):
Mordor ransomware removal:
Instant automatic malware removal:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Malwarebytes is a professional automatic malware removal tool that is recommended to get rid of malware. Download it by clicking the button below:
- What is Mordor?
- STEP 1. Mordor virus removal using safe mode with networking.
- STEP 2. Mordor ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the Mordor virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Mordor ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Mordor ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Mordor are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Mordor ransomware.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove Mordor ransomware: