Sendinc Email Virus

Also Known As: Sendinc invoice virus
Type: Trojan
Distribution: Low
Damage level: Severe

"Sendinc Email Virus" removal guide

What is "Sendinc Email Virus"?

"Sendinc Email Virus" is a spam campaign, a scam that cyber criminals distribute by sending emails to a number of addresses. Typically, they send these emails to infect computers with a specific malicious program - in this case, high-risk malware called Emotet. This program steals personal details and proliferates other infections. Note that having this virus installed might cause serious problems and, therefore, we strongly recommend that you ignore the "Sendinc Email Virus" scam and leave the attachment unopened.

Sendinc Email Virus

This email is presented as an overdue invoice. Cyber criminals distribute it using Sendinc's (Send Technology) free email encryption service. To open this invoice, recipients are encouraged to click the "Open Encrypted Email" button. When clicked, it downloads and opens a Microsoft Office document that then downloads and installs Emotet. Note that it does this only if permission to enable editing of content is given. Emotet is a trojan-type malicious program designed to record sensitive details such as passwords and logins of various accounts. It will attempt to steal banking account details, however, other accounts might also be targeted. Furthermore, this program usually gathers browsing-related information. There is a high probability that data collected by Emotet will be used by cyber criminals to generate revenue. Therefore, Emotet's victims often experience problems relating to their finances and even financial loss. Another serious problem is that this malicious program operates as a Trojan - it downloads and installs other infections. These emails can never be trusted and the attachments or web links within them should not be opened.

Threat Summary:
NameSendinc invoice virus
Threat TypeTrojan, Password stealing virus, Banking malware, Spyware
SymptomsTrojans are designed to stealthily infiltrate victim's computer and remain silent thus no particular symptoms are clearly visible on an infected machine.
Distribution methodsInfected email attachments, malicious online advertisements, social engineering, software cracks.
DamageStolen banking information, passwords, identity theft, victim's computer added to a botnet.
Removal

To eliminate Sendinc invoice virus our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Many cyber criminals send various scams every day, however, most share the same goal: to trick people into opening the included attachments or web links. Examples of other similar malicious emails include "O2 Bill Email Virus", "TD Bank Email Virus", and "Royal Bank Of Canada Email Virus". Opening the presented attachments usually leads to download and installation of computer infections such as Adwind, Pony, FormBook, AZORult, and other high-risk malware. These programs might perform different actions but having them installed often leads to serious privacy, browsing safety, financial, and other issues.

How did "Sendinc Email Virus" infect my computer?

"Sendinc Email Virus" contains a button ("Open Encrypted Email") that leads to a malicious MS Office (Word) document. When opened, this document asks to enable the contents and editing - i.e., to disable Protected View mode, which protects users from having their computers infected by malicious documents. Once this mode is turned off, the attachment (Word document) downloads and installs the aforementioned Emoter virus. In other cases, presented attachments (web links) must be opened first. In summary, scammers/cyber criminals cannot succeed in infecting computers without users opening the attachments and links that they send.

How to avoid installation of malware?

Attachments and web links that are presented in emails received from unknown/suspicious addresses should not be opened without making sure it is safe to do so. These emails are often presented as important, official, and legitimate messages, however, they are usually irrelevant and do not concern their recipients. Additionally, scammers hide behind well-known brands (company names). Software should be downloaded from official (trustworthy) websites or other channels that are reliable. Do not use Peer-to-Peer networks (torrent clients, eMule, and so on), unofficial websites, third party downloaders and other such tools. Note that software cracking tools cannot be trusted. They supposedly activate paid software (or operating systems) free of charge, without payment, however, they often install malicious programs rather than delivering any software. Furthermore, using these tools is a cyber crime. Have reputable anti-virus or anti-spyware software installed - this can detect and eliminate threats before they can do any damage to the system. If you have already opened "Sendinc Email Virus" attachment, we recommend running a scan with Spyhunter for Windows to automatically eliminate infiltrated malware.

Text presented in the "Sendinc Email Virus" email message:

{FRIEND.NAME} has sent you a Encrypted Email.
Subject: Re: Overdue invoice Y4866127
From {FRIEND.NAME}
TO: {RCPT.EMAIL}
Expires: Feb 25, 2019
Open Encrypted Email

Malicious attachment distributed via "Sendinc Email Virus" spam campaign:

Malicious attachment distributed through Sendinc Email Virus spam campaign

Instant automatic removal of Sendinc invoice virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Sendinc invoice virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

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How to remove malware manually?

Manual malware removal is a complicated task - usually it is best to allow antivirus or anti-malware programs to do this automatically. To remove this malware we recommend using Spyhunter for Windows. If you wish to remove malware manually, the first step is to identify the name of the malware that you are trying to remove. Here is an example of a suspicious program running on a user's computer:

malicious process running on user's computer sample

If you checked the list of programs running on your computer, for example, using task manager, and identified a program that looks suspicious, you should continue with these steps:

manual malware removal step 1 Download a program called Autoruns. This program shows auto-start applications, Registry, and file system locations:

screenshot of autoruns application

manual malware removal step 2Restart your computer into Safe Mode:

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

 

manual malware removal step 3Extract the downloaded archive and run the Autoruns.exe file.

extract autoruns.zip and run autoruns.exe

manual malware removal step 4In the Autoruns application, click "Options" at the top and uncheck the "Hide Empty Locations" and "Hide Windows Entries" options. After this procedure, click the "Refresh" icon.

Click 'Options' at the top and uncheck 'Hide Empty Locations' and 'Hide Windows Entries' options

manual malware removal step 5Check the list provided by the Autoruns application and locate the malware file that you want to eliminate.

You should write down its full path and name. Note that some malware hides process names under legitimate Windows process names. At this stage, it is very important to avoid removing system files. After you locate the suspicious program you wish to remove, right click your mouse over its name and choose "Delete".

locate the malware file you want to remove

After removing the malware through the Autoruns application (this ensures that the malware will not run automatically on the next system startup), you should search for the malware name on your computer. Be sure to enable hidden files and folders before proceeding. If you find the filename of the malware, be sure to remove it.

searching for malware file on your computer

Reboot your computer in normal mode. Following these steps should remove any malware from your computer. Note that manual threat removal requires advanced computer skills. If you do not have these skills, leave malware removal to antivirus and anti-malware programs. These steps might not work with advanced malware infections. As always it is best to prevent infection than try to remove malware later. To keep your computer safe, install the latest operating system updates and use antivirus software.

To be sure your computer is free of malware infections, we recommend scanning it with Spyhunter for Windows.