Removal or Poop ransomware-type malware

Also Known As: Poop virus
Distribution: Moderate
Damage level: Severe

Poop ransomware removal instructions

What is Poop?

Discovered by Petrovic, Poop is the name of a ransomware-type program that encrypts files stored on an infected computer and keeps them locked unless a ransom is paid. Poop changes the wallpaper to an image of a pile of 'poop', creates a text file ("READ_IT.txt"), and displays a pop-up window. It renames each encrypted file by adding the ".poop" extension. For example, "1.jpg" becomes "1.jpg.poop". Additionally, Poop runs the "Ranso" process in the Task Manager of infected computers/operating systems.

The pop-up window and "READ_IT.txt" text file states that Poop has encrypted files with a high level (military grade) encryption algorithm called AES-256. Victims are informed that any attempts to decrypt files with the help of third party tools or other people will expose encrypted files to cyber criminals on dark web forums. To decrypt their files, victims are encouraged to sign up for Telegram and then to contact Poop's developer/s via the @CyberDexter account. To purchase a decryption tool victims must send 0.12277114 Bitcoin to the BTC wallet address provided. As 'proof' of the transaction, victims must also send a screenshot of the payment. Cyber criminals will then supposedly send the correct decryption key. Note, however, that there is a strong possibility that they will not do this. Typically, when cyber criminals are paid, they disappear and do not reply to victims. Therefore, people who trust ransomware developers often become victims of a scam. Unfortunately, only Poop's developers will have the decryption key. Most ransomware-type programs use strong encryptions that cannot be decrypted without the correct tools. Typically, the only way to recover files in such cases is to use a backup.

Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:

Poop decrypt instructions

Gerosan, Html and Myskle are ransomware-type infections that are similar to Poop - there are many others, and the number is growing daily. Typically, these programs are used encrypt data and blackmail victims by forcing them to pay ransoms. The main differences are usually encryption algorithm used and cost of decryption tool and key. Unfortunately, people who have computers infected with ransomware are often tempted to contact cyber criminals, since no other parties can provide the correct decryption tools. Decryption without their involvement is possible only if the ransomware is not fully developed, contains bugs, flaws, etc. To prevent data loss caused by programs of this type, maintain data backups and store them on remote servers or unplugged storage devices.

How did ransomware infect my computer?

Cyber criminals use various ways to infect computers with ransomware-type and other malicious programs. Typically, they use spam campaigns, fake software updaters, dubious software download sources, trojans and software 'cracking' tools. Spam campaigns are used to proliferate ransomware (or other malware) through attachments. If opened, these download and install malicious software. Some examples of files that cyber criminals attach to these emails are Microsoft Office documents, archive or executable files, PDF documents, JavaScript files and so on. Fake software updater tools infect systems by exploiting flaws/bugs of outdated software or by downloading and installing malware rather than updating or fixing installed programs. Dubious software download channels include P2P networks (torrent clients, eMule and others), freeware download websites, free file hosting websites and other similar sources. They are used to disguise malicious executables or other files as legitimate. If downloaded and opened, they install ransomware or other threats. Trojans are malicious programs that cause damage if they are installed - they cause chain-infections (download and install malware). If a trojan is already installed, it is possible that it has also caused infiltration of a ransomware-type virus. When people use software 'cracking' tools, they expect to bypass software activation (avoid payment), however, in many cases, these tools download and install malware instead.

Threat Summary:
Name Poop virus
Threat Type Ransomware, Crypto Virus, Files locker
Encrypted Files Extension .poop
Ransom Demanding Message READ_IT.txt
Ransom Amount 0.12277114 of Bitcoin
Cryptowallet Address 1K3YKBq8qGrnmJ7TKkLbTiGL59UHBYh7LF (Bitcoin)
Cyber Criminal Contact @CyberDexter (Telegram)
Detection Names AVG (FileRepMalware), BitDefender (Generic.Ransom.Hiddentear.A.29B22CAB), ESET-NOD32 (A Variant Of MSIL/Filecoder.AK), McAfee (Ransomware-FTD!33F5007DAFAD), Full List Of Detections (VirusTotal)
Rogue Process Name Ranso
Symptoms Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files.
Distribution methods Infected email attachments (macros), torrent websites, malicious ads.
Damage All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection.
Removal

To eliminate Poop virus our malware researchers recommend scanning your computer with Spyhunter.
▼ Download Spyhunter
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

How to protect yourself from ransomware infections?

Be cautious when browsing the web, installing, downloading and updating software. Avoid opening attachments or links included in irrelevant emails. Typically, these are sent from unknown addresses and presented as legitimate or official. Keep installed software up-to-date, however, use implemented functions or tools provided by official developers. Do not download software from untrustworthy and unofficial websites, using third party downloaders and other sources mentioned above. Download using official sites. If an installed program requires payment, it should be activated properly. It is illegal to use 'cracking' tools and they often infect systems with high-risk malware. Have reputable anti-spyware or anti-virus software installed and run virus scans regularly. If your computer is already infected with Poop, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.

Screenshot of Poop text file ("READ_IT.txt"):

Poop text file

Text presented in Poop ransomware pop-up window and text file:

Hello, Your computer has been encrypted with a High Level(Military Grade) AES-256 Bit encryption technique. To retrieve your files and information, I advise you don't bother hiring an IT guy to try because he will fail and we will expose all documents and personal information on your computer to blackmarket forums.

You better not test us.. xDDD

Here is a simple solution,
1)   Sign up at www.telegram.org
2)  Hit us in Telegram @CyberDexter
3)  Send correct ammount of BTC below
4)  Give us screenshot or link for your payment confirmation.
5)  We will send your decryption code by reply between 1-4 hours after we confirm all.

You can consider your payment as donation to help feed the needy and less privileged. xDDDDD

Bitcoin address: 1K3YKBq8qGrnmJ7TKkLbTiGL59UHBYh7LF
Amount of BTC: 0.12277114

Screenshot of Poop desktop wallpaper:

Poop wallpaper

Poop ransomware process ("Ranso") in Windows Task Manager:

Poop ransomware in Windows Task Manager

Screenshot of files encrypted by Poop (".poop" extension):

Files encrypted by Poop

Poop ransomware removal:

Instant automatic removal of Poop virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of Poop virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the Poop virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the Poop ransomware virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining Poop ransomware files.

To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of Poop are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.

To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.

Restoring files encrypted by CryptoDefense

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.

To regain control of the files encrypted by Poop, you can also try using a program called Shadow Explorer. More information on how to use this program is available here.

shadow explorer screenshot

To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as Poop ransomware.

Note that Windows 10 Fall Creators Update includes a "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default, this feature automatically protects files stored in the Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.

Controll Folder Access

Windows 10 users should install this update to protect their data from ransomware attacks. Here is more information on how to get this update and add an additional protection layer from ransomware infections.

HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:

hitmanproalert ransomware prevention application

Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:

malwarebytes anti-ransomware

  • The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.

Other tools known to remove Poop ransomware:

About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global virus and spyware activity level today:

Medium threat activity
Medium

Increased attack rate of infections detected within the last 24 hours.

QR Code
Poop virus QR code
A QR code (Quick Response Code) is a machine-readable code which stores URLs and other information. This code can be read using a camera on a smartphone or a tablet. Scan this QR code to have an easy access removal guide of Poop virus on your mobile device.
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Platform: Windows

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