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How to uninstall the SmartResultsNavigation adware?

Also Known As: Ads by SmartResultsNavigation
Type: Mac Virus
Damage level: Medium

What is SmartResultsNavigation?

SmartResultsNavigation is a rogue app classifies as adware. It also has browser hijacker qualities. Due to the dubious methods used to distribute SmartResultsNavigation, it is also classified as a PUA (Potentially Unwanted Application). This piece of software has been observed being spread via fake Adobe Flash Player updates.

SmartResultsNavigation adware proliferated via fake Flash Player updater/installer

SmartResultsNavigation adware in detail

Adware operates by running intrusive advertisement campaigns, i.e., it delivers pop-ups, banners, coupons, and other ads. They can be displayed on any visited website and/or different interfaces. Intrusive adverts overlay webpage content and slow down the browsing speed.

Furthermore, these advertisements promote a wide variety of untrustworthy and malicious sites. What is more, the ads can stealthily download/install software (e.g., PUAs) - when they are clicked on.

Browser hijackers assign fake web searcher addresses as browsers' homepage, default search engine, and new tab/window URLs. Hence, new browser tabs/windows opened and search queries typed into the URL bar - redirect to the promoted address. Fraudulent search engines usually cannot provide search results, so they redirect to Google, Yahoo, Bing, and other legitimate ones.

Browser hijackers can undo any changes users try to make to their browsers, or they can restrict/deny access to the browser settings. Therefore, restoring a hijacked browser is impossible without eliminating the software affecting it.

Most PUAs have data tracking abilities, and SmartResultsNavigation likely has such as well. Information of interest includes: URLs visited, pages viewed, search queries typed, IP addresses, personally identifiable details, and so forth. The collected data is then shared with and/or sold to third-parties (potentially, cyber criminals).

In summary, the presence of unwanted apps on devices can lead to system infections, severe privacy issues, financial losses, and even identity theft. To ensure device integrity and user privacy, all suspect applications and browser extensions/plug-ins must be removed without delay.

Threat Summary:
Name Ads by SmartResultsNavigation
Threat Type Adware, Mac malware, Mac virus
Detection Names Avast (MacOS:Adload-AD [Trj]), Combo Cleaner (Adware.MAC.AdloadTR.2), ESET-NOD32 (A Variant Of OSX/TrojanDownloader.Adload.AD), Kaspersky (Not-a-virus:HEUR:AdWare.OSX.Cimpli.l), Full List (VirusTotal)
Additional Information This application belongs to Adload malware family.
Symptoms Your Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methods Deceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
Damage Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
▼ Download Combo Cleaner for Mac
To use full-featured product, you have to purchase a license for Combo Cleaner. Limited seven days free trial available. Combo Cleaner is owned and operated by Rcs Lt, the parent company of PCRisk.com read more.

Adware in general

BrowserStateBasicKey, and ExpandedValue are a few examples of adware. This software appears legitimate and offers "handy" features, which are typically nonoperational. This applies to nearly all PUAs. Therefore, instead of delivering on any promises, unwanted applications can run intrusive advertisement campaigns, hijack browsers, cause redirects, and collect private data.

How did SmartResultsNavigation install on my computer?

PUAs are distributed through download/installation setups of other programs. This false marketing tactic is called "bundling". Rushed download/installation processes (e.g., skipped steps, etc.) increase the risk of allowing bundled content into the system. Intrusive ads can be triggered (by being clicked) to execute scripts designed to download/install these applications without user consent. PUAs may also have "official" promotional/download websites.

How to avoid installation of potentially unwanted applications?

It is recommended to research software before download/installation. Additionally, all downloads must be performed from official and verified sources. Untrustworthy download channels, e.g., unofficial and freeware sites, Peer-to-Peer sharing networks, and other third-party downloaders - commonly offer bundled/harmful content.

When downloading/installing, it is advised to read terms, study available options, use the "Custom/Advanced" settings to opt-out from additional apps, tools, etc. Intrusive advertisements appear legitimate; however, they redirect to highly questionable webpages (e.g., gambling, pornography, adult-dating, and so on).

In case of encounters with such ads and/or redirects, all suspicious applications and browser extensions/plug-ins detected - must be removed without delay. If your computer is already infected with SmartResultsNavigation, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate this adware.

Files related to the SmartResultsNavigation adware that need to be removed:

  • ~/Library/Application Support/com.SmartResultsNavigation/SmartResultsNavigation
  • ~/Library/Application Support/com.SmartResultsNavigationDaemon/SmartResultsNavigation
  • ~/Library/LaunchAgents/com.SmartResultsNavigation.plist
  • ~/Library/LaunchDaemons/com.SmartResultsNavigationDaemon.plist

IMPORTANT NOTE! Rogue setups/apps that promote the SmartResultsNavigation website are designed to create a new device profile. Therefore, before taking any further removal steps, perform these actions:
1) Click the "Preferences" icon in the menu bar (Dock) and select "Profiles".

Remove malicious profiles added by SmartResultsNavigation (step 1)

2) Locate all suspicious profiles and delete them.

Remove malicious profiles added by SmartResultsNavigation (step 2)

3) Perform a full system scan with Combo Cleaner anti-virus suite.

After performing these actions, you can proceed with further removal steps for this browser hijacker.

Instant automatic Mac malware removal: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for Mac By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

Video showing how to remove SmartResultsNavigation adware using Combo Cleaner:

SmartResultsNavigation adware removal:

Remove SmartResultsNavigation-related potentially unwanted applications from your "Applications" folder:

mac browser hijacker removal from applications folder

Click the Finder icon. In the Finder window, select "Applications". In the applications folder, look for "MPlayerX","NicePlayer", or other suspicious applications and drag them to the Trash.

After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Remove ads by smartresultsnavigation related files and folders:

Finder go to folder command

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

step1Check for adware-generated files in the /Library/LaunchAgents folder:

removing adware from launch agents folder step 1

In the Go to Folder... bar, type: /Library/LaunchAgents

removing adware from launch agents folder step 2
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step2Check for adware generated files in the /Library/Application Support folder:

removing adware from application support folder step 1

In the Go to Folder... bar, type: /Library/Application Support

removing adware from application support folder step 2
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

step3Check for adware-generated files in the ~/Library/LaunchAgents folder:

removing adware from ~launch agents folder step 1


In the Go to Folder bar, type: ~/Library/LaunchAgents

removing adware from ~launch agents folder step 2

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

step4Check for adware-generated files in the /Library/LaunchDaemons folder:

removing adware from launch daemons folder step 1
In the Go to Folder... bar, type: /Library/LaunchDaemons

removing adware from launch daemons folder step 2
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, "com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

step 5 Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click "Start Combo Scan" button.

scan-with-combo-cleaner-1

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays "no threats found" - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

scan-with-combo-cleaner-2

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Ads by SmartResultsNavigation removal from Internet browsers:

safari browser iconRemove malicious extensions from Safari:

Remove ads by smartresultsnavigation related Safari extensions:

safari browser preferences

Open Safari browser, from the menu bar, select "Safari" and click "Preferences...".

safari extensions window

In the preferences window, select "Extensions" and look for any recently-installed suspicious extensions. When located, click the "Uninstall" button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

firefox browser iconRemove malicious plug-ins from Mozilla Firefox:

Remove ads by smartresultsnavigation related Mozilla Firefox add-ons:

accessing mozilla firefox add-ons

Open your Mozilla Firefox browser. At the top right corner of the screen, click the "Open Menu" (three horizontal lines) button. From the opened menu, choose "Add-ons".

removing malicious add-ons from mozilla firefox

Choose the "Extensions" tab and look for any recently-installed suspicious add-ons. When located, click the "Remove" button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

chrome-browser-iconRemove malicious extensions from Google Chrome:

Remove ads by smartresultsnavigation related Google Chrome add-ons:

removing malicious google chrome extensions step 1

Open Google Chrome and click the "Chrome menu" (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose "More Tools" and select "Extensions".

removing malicious Google Chrome extensions step 2

In the "Extensions" window, look for any recently-installed suspicious add-ons. When located, click the "Trash" button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Removal Instructions in other languages
Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Ads by SmartResultsNavigation QR code
Scan this QR code to have an easy access removal guide of Ads by SmartResultsNavigation on your mobile device.
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