Luxorr Virus

Also Known As: Luxorr Ransomware
Damage level: Severe

What is Luxorr?

The Luxorr message blocks computer users' screens and demanding payment of a 100 Euro fine for allegedly downloading copyrighted music files from the Internet. This is a scam, a fake message, which exploits the name of Luxorr (Luxembourg Organisation For Reproduction Rights) in an attempt to scare PC users into paying a bogus fine.

Do not trust any information displayed by this message - the accusations of copyright law infringements are fake and paying this fine is equivalent to sending money to cyber criminals responsible for releasing this scam.

Fake messages such as these, which block computer screens and demand payment of fines to unlock PCs, are called ransomware. This particular ransomware infection originates from a family called Gimemo and targets PC users predominantly from Luxembourg.

Luxorr PaySafeCard virus

These fake messages often have localization capabilities, so that PC users from different countries see variants of the message. For example, PC users from the Netherlands see this message is displayed as if sent by Buma Stemra, and users from Norway, as if sent by Tono.

No international authorities or organizations use these methods (blocking computer screens) to collect fines for any law violations. The Luxorr "Ihr Computer ist gesperrt" message is a scam. Do not pay the fine as demanded by this rogue screen locker.

Luxorr (a legitimate organization from Luxembourg) is in no way connected to this message - their name is exploited by cyber criminals with the purpose of extorting money from unsuspecting PC users.

The most commonly used methods for ransomware distribution are Trojans and drive-by downloads (via malicious websites, fake software updates, infected video codec downloads, etc.). The best way to protect your computer from security threats such as these, is by using legitimate antivirus and anti-spyware software.

Note that Luxorr is not the only organization whose name is exploited with the intention of tricking PC users. Other ransomware infections target PC users from Luxembourg and use the names of "Police Grand-Ducale Luxembourg" and "Luxembourg Police".

If you see a message from Luxorr blocking your computer screen, ignore it and use the removal instructions provided to eliminate this scam from your PC.

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Quick menu:

Luxorr virus removal:

Step 1

Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Step 2

Log in to the account infected with Luxorr virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.

If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window click "Next".

restore system files and settings

5. Select one of the available restore points and click "Next" (this will restore your computer system to an earlier time and date, prior to the ransomware infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the Luxorr virus.

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disables Safe Mode, making its removal more complicated. For this step, you need access to another computer.

After removing the Luxorr virus from your PC, restart your computer and scan it with legitimate anti-spyware software to remove any possible remnants of this security infection.

Other tools known to remove the Luxorr virus:

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About the author:

Tomas Meskauskas

Tomas Meskauskas - expert security researcher, professional malware analyst.

I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats. Contact Tomas Meskauskas.

PCrisk security portal is brought by a company RCS LT. Joined forces of security researchers help educate computer users about the latest online security threats. More information about the company RCS LT.

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Malware activity

Global malware activity level today:

Medium threat activity

Increased attack rate of infections detected within the last 24 hours.

QR Code
Luxorr Ransomware QR code
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