.cmd ransomware removal instructions
What is .cmd ransomware?
There are many ransomware-type programs out there and .cmd is one of them, it belongs to the Dharma ransomware family. The person who discovered .cmd ransomware is Jakub Kroustek. It encrypts data stored on a computer and blocks access to it unless a victim decrypts it with a decryption tool that can be purchased from cyber criminals who developed the .cmd ransomware. This malicious software renames all encrypted files by changing their extension to ".cmd" and adding an email address and unique ID to their filenames. For example, it renames a file named "1.jpg" to "1.jpg.id-1E857D00.[firstname.lastname@example.org].cmd" and so on. However, it is important to note that .cmd is a genuine extension of Batch files used by Windows OS. Therefore, there's a credibility that this ransomware's developers are attempting to conceal the encryption for some reason. It also creates a ransom note, a text file named "RETURN FILES.txt". The .cmd is a genuine extension on Windows operating systems, it is very likely that people who developed this ransomware seek to disguise their files their this way. Updated variants of this ransomware use ".[email@example.com].cmd" extension for encrypted files.
This ransomware encrypts data with RSA-1024 encryption algorithm. To get instructions on how to pay a ransom victims must contact .cmd developers by writing them an email to firstname.lastname@example.org or email@example.com, it must contain an ID that is appointed to every victim individually. Victims can attach one file too, however, it should not be larger than 1Mb and contain any valuable information. As a proof that cyber criminals have decryption software and keys, they offer to decrypt that file for free. They will send it back together with and instructions on how to make a payment. Victims are encouraged to pay a ransom as soon as possible because decryption keys might be overwritten one week after encryption. When a transaction is made, they supposed to send decryption program, key and instructions on how to use them. However, it is possible that cyber criminals will not send them. There are many cases where people who trusted ransomware developers and paid them a ransom got scammed. Unfortunately, there are no other tools that could decrypt files encrypted with .cmd, cyber criminals who developed this ransomware are the only ones who can provide them. Since it is not recommended to trust them, we advise to restore all files from a backup.
Screenshot of a message encouraging users to pay a ransom to decrypt their compromised data:
There are many other ransomware-type programs that are quite similar to .cmd, for example, Peta, Shariz and Seto. Most of them are designed to encrypt files and make sure that encrypted files could not be decrypted without the right tools. Two main differences between these programs usually are the cryptography algorithm that is used for encryption and amount of the cryptocurrency that has to be paid. Unluckily, most of the encryptions caused by these programs are impossible decrypt without interference of their developers. Typically, the safest option to recover files is to use created backups for that. That is why we recommend to always have data backed up and keep it on a remote server or unplugged storage device.
How did ransomware infect my computer?
|Threat Type||Ransomware, Crypto Virus, Files locker|
|Encrypted Files Extension||.cmd (cyber criminals use the same extension that is a genuine extension in Windows systems).|
|Ransom Demanding Message||pop-up window and RETURN FILES.txt file.|
|Cyber Criminal Contactfirstname.lastname@example.org, email@example.com|
|Detection Names||Avast (Win32:RansomX-gen [Ransom]), BitDefender (Trojan.Ransom.Crysis.E), ESET-NOD32 (A Variant Of Win32/Filecoder.Crysis.P), Kaspersky (Trojan-Ransom.Win32.Crusis.to), Full List Of Detections (VirusTotal)|
|Symptoms||Can't open files stored on your computer, previously functional files now have a different extension, for example my.docx.locked. A ransom demanding message is displayed on your desktop. Cyber criminals are asking to pay a ransom (usually in bitcoins) to unlock your files.|
|Distribution methods||Infected email attachments (macros), torrent websites, malicious ads.|
|Damage||All files are encrypted and cannot be opened without paying a ransom. Additional password stealing trojans and malware infections can be installed together with a ransomware infection.|
To eliminate .cmd virus our malware researchers recommend scanning your computer with Spyhunter.
How to protect yourself from ransomware infections?
Attachments or web links that are presented in various irrelevant emails that are sent from unknown, suspicious addresses should not be trusted. Typically, these emails are disguised as official and important, however, when attached files are opened, they often install malicious software. Furthermore, we advise to download all software using direct downloads links and official websites. Tools that we mentioned above should not be used. it is important to update installed software (and operating system) using tools or implemented functions that are provided by official software developers. Other (third party) tools can be used to distribute malicious programs. The same applies to third party activation ('cracking') tools: quite often they are designed to install malware. Besides, it is not legal to activate programs with tools of this type. We also recommend to scan operating system with a reputable anti-virus or anti-spyware software regularly. If it detects any threats, then they should be removed as soon as possible. If your computer is already infected with .cmd, we recommend running a scan with Spyhunter for Windows to automatically eliminate this ransomware.
Text presented in .cmd ransomware's pop-up window:
All FILES ENCRYPTED "RSA1024"
All YOUR FILES HAVE BEEN ENCRYPTED!!! IF YOU WANT TO RESTORE THEM, WRITE US TO THE E-MAIL firstname.lastname@example.org
IN THE LETTER WRITE YOUR ID, YOUR ID 1E857D00
IF YOU ARE NOT ANSWERED, WRITE TO EMAIL:email@example.com
YOUR SECRET KEY WILL BE STORED ON A SERVER 7 DAYS, AFTER 7 DAYS IT MAY BE OVERWRITTEN BY OTHER KEYS, DON'T PULL TIME, WAITING YOUR EMAIL
FREE DECRYPTION FOR PROOF
You can send us up to 1 file for free decryption. The total size of files must be less than 1Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
When you make sure of decryption possibility transfer the money to our bitcoin wallet. As soon as we receive the money we will send you:
1. Decryption program.
2. Detailed instruction for decryption.
3. And individual keys for decrypting your files.
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
Screenshot of .cmd's text file ("RETURN FILES.txt"):
Text in this file:
All your data is encrypted!
for return write to mail:
firstname.lastname@example.org or email@example.com
Screenshot of files encrypted by .cmd (".cmd" extension):
.cmd ransomware removal:
Instant automatic removal of .cmd virus:
Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of .cmd virus. Download it by clicking the button below:
- What is .cmd?
- STEP 1. .cmd virus removal using safe mode with networking.
- STEP 2. .cmd ransomware removal using System Restore.
Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer start process, press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, and then select Safe Mode with Networking from the list.
Video showing how to start Windows 7 in "Safe Mode with Networking":
Windows 8 users: Start Windows 8 is Safe Mode with Networking - Go to Windows 8 Start Screen, type Advanced, in the search results select Settings. Click Advanced startup options, in the opened "General PC Settings" window, select Advanced startup. Click the "Restart now" button. Your computer will now restart into the "Advanced Startup options menu". Click the "Troubleshoot" button, and then click the "Advanced options" button. In the advanced option screen, click "Startup settings". Click the "Restart" button. Your PC will restart into the Startup Settings screen. Press F5 to boot in Safe Mode with Networking.
Video showing how to start Windows 8 in "Safe Mode with Networking":
Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.
Video showing how to start Windows 10 in "Safe Mode with Networking":
Log in to the account infected with the .cmd virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.
If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.
Video showing how to remove ransomware virus using "Safe Mode with Command Prompt" and "System Restore":
1. During your computer start process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.
2. When Command Prompt mode loads, enter the following line: cd restore and press ENTER.
3. Next, type this line: rstrui.exe and press ENTER.
4. In the opened window, click "Next".
5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the .cmd ransomware virus infiltrating your PC).
6. In the opened window, click "Yes".
7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remaining .cmd ransomware files.
To restore individual files encrypted by this ransomware, try using Windows Previous Versions feature. This method is only effective if the System Restore function was enabled on an infected operating system. Note that some variants of .cmd are known to remove Shadow Volume Copies of the files, so this method may not work on all computers.
To restore a file, right-click over it, go into Properties, and select the Previous Versions tab. If the relevant file has a Restore Point, select it and click the "Restore" button.
If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some variants of ransomware disable Safe Mode making its removal complicated. For this step, you require access to another computer.
To protect your computer from file encryption ransomware such as this, use reputable antivirus and anti-spyware programs. As an extra protection method, you can use programs called HitmanPro.Alert and EasySync CryptoMonitor, which artificially implant group policy objects into the registry to block rogue programs such as .cmd ransomware.
Note that Windows 10 Fall Creators Update includes "Controlled Folder Access" feature that blocks ransomware attempts to encrypt your files. By default this feature automatically protects files stored in Documents, Pictures, Videos, Music, Favorites as well as Desktop folders.
Windows 10 users should install this update to protect their data from ransomware attacks. Here's more information on how to get this update and add additional protection layer from ransomware infections.
HitmanPro.Alert CryptoGuard - detects encryption of files and neutralises any attempts without need for user-intervention:
Malwarebytes Anti-Ransomware Beta uses advanced proactive technology that monitors ransomware activity and terminates it immediately - before reaching users' files:
- The best way to avoid damage from ransomware infections is to maintain regular up-to-date backups. More information on online backup solutions and data recovery software Here.
Other tools known to remove .cmd ransomware: