Masscan (.masscan-F-ID, .masscan-G-ID, .masscan-R-ID) ransomware virus removal
RansomwareAlso Known As: Masscan virus
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What is Masscan ransomware?
Masscan is a ransomware-type program designed to encrypt data and demand ransoms for the decryption keys/tools. There are three variants of this malware, referred to as "F", "G", and "R".
Masscan appends the encrypted files with an extension differing by a letter between the ransomware versions, e.g., ".masscan-F-ID", ".masscan-G-ID", and ".masscan-R-ID". To elaborate, we tested all three Masscan variants, and on our testing machine, a file originally titled "1.jpg" appeared as "1.jpg.masscan-F-f1344afa, "1.jpg.masscan-G-f1344afa", and "1.jpg.masscan-R-f1344afa".
It must be mentioned that this ransomware also attempts to encrypt the shared system network and connected flash drives. Additionally, Masscan deletes the Volume Shadow Copies.
After the encryption process is completed, ransom notes titled "RECOVERY INFORMATION !!!.txt" are dropped onto the desktop and into all affected folders.
Masscan has been observed being used in attacks leveraged against various companies in Korea, Czech Republic, USA, and Vietnam.
Screenshot of files encrypted by Masscan ransomware:
Masscan ransomware overview
The ransom note informs victims that their files have been encrypted. According to this message, the sole method of decrypting the affected data is by paying a ransom in Bitcoin cryptocurrency. As proof that file recovery is possible, the note mentions that (within certain specifications) two files can be decrypted free of charge. Should victims refuse to pay – the message threatens that their sensitive data will be sold.
We have analyzed and researched thousands of ransomware infections, and this experience allows us to infer that decryption is usually impossible without the cyber criminals' interference.
Furthermore, despite meeting the ransom demands – victims commonly do not receive the decryption keys/tools. Hence, we strongly advise against paying and thus inadvertently supporting this illegal activity.
To prevent Masscan ransomware from further encryptions – it must be removed from the operating system. However, removal will not restore already compromised files. The only solution is to recover them from a backup (if available).
Therefore, we highly recommend keeping backups in several separate locations (e.g., unplugged storage devices, remote servers, etc.) – to ensure data safety.
Ransomware examples
CryptoArch, Bjrtziwsgw, CIA, and Teng Snake are merely some examples of ransomware-type programs that we have analyzed recently.
In most cases, this malware encrypts files and demands payment for the decryption keys/tools. However, programs within this classification have two significant differences in-between – the cryptographic algorithms they use (symmetrical or asymmetric) and the ransom size.
How did ransomware infect my computer?
Ransomware and other malware are mainly distributed using phishing and social engineering techniques. Malicious software is typically presented as or bundled with ordinary content.
Infectious files can be PDF and Microsoft Office documents, archives, executables, JavaScript, etc. When a malicious file is executed, run, or otherwise opened – the infection chain (i.e., malware download/installation process) is triggered.
The most widely used proliferation methods include: drive-by (stealthy and deceptive) downloads, untrustworthy download channels (e.g., unofficial and free file-hosting websites, P2P sharing networks, etc.), online scams, malicious attachments and links in spam emails/messages, illegal program activation tools ("cracks"), and fake updates.
| Name | Masscan virus |
| Threat Type | Ransomware, Crypto Virus, Files locker |
| Encrypted Files Extension | .masscan-F-[victim_ID], .masscan-G-[victim_ID], .masscan-R-[victim_ID] |
| Ransom Demanding Message | RECOVERY INFORMATION !!!.txt |
| Free Decryptor Available? | No |
| Cyber Criminal Contact | masscan@tutanota.com, masscan@onionmail.com, devicdata@onionmail.org, devicdata@tuta.com |
| Detection Names (F variant) | Avast (Win32:RansomX-gen [Ransom]), Combo Cleaner (Gen:Variant.Lazy.228833), ESET-NOD32 (A Variant Of MSIL/Filecoder.ATV), Kaspersky (HEUR:Trojan-Ransom.Win32.Generic), Malwarebytes (Ransom.FileCryptor), Full List Of Detections (VirusTotal) |
| Detection Names (G variant) | Avast (Win32:RansomX-gen [Ransom]), Combo Cleaner (Gen:Variant.Lazy.228833), ESET-NOD32 (A Variant Of MSIL/Filecoder.ATV), Kaspersky (HEUR:Trojan-Ransom.Win32.Generic), Microsoft (Trojan:Win32/Wacatac.B!ml), Full List Of Detections (VirusTotal) |
| Detection Names (R variant) | Avast (Win32:Malware-gen), Combo Cleaner (Gen:Variant.Lazy.228833), ESET-NOD32 (A Variant Of MSIL/Filecoder.ATV), Kaspersky (HEUR:Trojan-Ransom.Win32.Generic), McAfee (RDN/Ransom), Full List Of Detections (VirusTotal) |
| Symptoms | Cannot open files stored on your computer, previously functional files now have a different extension (for example, my.docx.locked). A ransom demand message is displayed on your desktop. Cyber criminals demand payment of a ransom (usually in bitcoins) to unlock your files. |
| Distribution methods | Infected email attachments (macros), torrent websites, malicious ads. |
| Damage | All files are encrypted and cannot be opened without paying a ransom. Additional password-stealing trojans and malware infections can be installed together with a ransomware infection. |
| Malware Removal (Windows) |
To eliminate possible malware infections, scan your computer with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. Download Combo CleanerTo use full-featured product, you have to purchase a license for Combo Cleaner. 7 days free trial available. Combo Cleaner is owned and operated by RCS LT, the parent company of PCRisk.com. |
How to protect yourself from ransomware infections?
We advise caution with incoming emails and other messages. The attachments and links found in suspicious/irrelevant mail must not be opened, as they can be malicious and cause system infections. We also recommend being careful when browsing since fake and dangerous online content typically appears legitimate and innocuous.
Additionally, all downloads must be performed from official and verified sources. Another recommendation is to activate and update software using genuine functions/tools, as illegal activation ("cracking") tools and third-party updaters can contain malware.
It is paramount to have a reputable anti-virus installed and kept up-to-date. Security programs must be used to run regular system scans and to remove detected threats. If your computer is already infected with Masscan, we recommend running a scan with Combo Cleaner Antivirus for Windows to automatically eliminate this ransomware.
Appearance of Masscan ransomware's text file "RECOVERY INFORMATION !!!.txt" (GIF):
Text presented in this message:
little FAQ:
.1.
Q: Whats Happen?
A: Your files have been encrypted and now have the ".masscan" extension.
The file structure was not damaged, we did everything possible so that this could not happen.
.2.
Q: How to recover files?
A: If you wish to decrypt your files you will need to pay in bitcoins.
.3.
Q: What about guarantees?
A: Its just a business.
We absolutely do not care about you and your deals, except getting benefits.
If we do not do our work and liabilities - nobody will cooperate with us. Its not in our interests.
To check the ability to return files,
you can send us any 2 files with extension .masscan
(jpg, xls, doc, etc...not a database!) and small size (max 1 mb).
We will decrypt them and send them back to you. This is our guarantee.
.4.
Q: How will the decryption process proceed after payment?
A: After payment, we will send you our decoder program and detailed usage instructions.
With this program you will be able to decrypt all your encrypted files.
.5.
Q: If I don't want to pay bad people like you?
A: If you will not cooperate with our service - for us, its does not matter.
But you will lose your time and data, cause only we have the private key.
In practice - time is much more valuable than money.
.6.
Q: What happens if give up on decryption?
A: If you give up decryption,
there is no reward for our work and we will sell all your data on the dark web or in your country for compensation,
including financial data and user data.
.7.
Q: How to contact with you?
A: You can write us to our mailbox: masscan@tutanota.com
If no response is received within 12 hours contact: masscan@onionmail.com(Backup email)
:::BEWARE:::
1.If you will try to use any third party software for restoring your data or antivirus solutions.
please make a backup for all encrypted files!
2.Any changes to encrypted files may result in private key corruption, resulting in the loss of all data!
3.If you delete any encrypted files from the current computer, you may not be able to decrypt them!
4.Your key is only kept for seven days beyond which it will never be decrypted!
In the letter include your personal ID! Send me this ID in your first email to me!
ID:-
Screenshot of a ransom note ("Recover files!!!!.txt") delivered by an updated variant of Masscan ransomware (source: Amigo-A):
Text presented within:
YOUR FILES ARE ENCRYPTED !!!!
TO DECRYPT, FOLLOW THE INSTRUCTIONS:
To recover data you need decrypt tool.
To get the decrypt tool you should:
1.In the letter include your personal ID! Send me this ID in your first email to me!
2.We can give you free test for decrypt few files (NOT VALUE) and assign the price for decryption all files!
3.After we send you instruction how to pay for decrypt tool and after payment you will receive a decryption tool!
4.We can decrypt few files in quality the evidence that we have the decoder.
5.Do not rename, do not use third-party software or the data will be permanently damaged!
6.Do not run any programs after the computer is encrypted. It may cause program damage!
7.Your key is only kept for seven days beyond which it will never be decrypted!!!!
8.If the payment time exceeds two days, the decryption price will increase by 10% every day!!!!
9.Please do not delete files below 10MB, keep at least one!! Otherwise it cannot be decrypted!!!!!
CONTACT US:
Devicdata@tuta.comIf no response is received within 12 hours contact: Devicdata@onionmail.org
ID: -
Masscan ransomware removal:
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Removal and file recovery procedure
If your files are encrypted with a new extension and a ransom note has appeared, you've been hit by ransomware. Don't pay. The procedure below works in order: contain the infection, identify the variant, remove the ransomware itself (so anything you restore doesn't get re-encrypted), and try to recover files using free decryption tools, Windows Volume Shadow Copies, or backups. Run a full system scan with Combo Cleaner to remove the infection - then move on to file recovery.
Common ransomware behaviors
VisibleEncrypts your files and renames them
The ransomware reads each file, encrypts the contents with the attacker's public key, and writes the encrypted bytes back to disk. Most variants also rename the file by appending a new extension - .net, .locked, .crypt, .lockbit, .djvu, etc. Without the matching private key, the encrypted files cannot be opened normally. Recovery depends on a free decryption tool, a recoverable Volume Shadow Copy, or a clean backup.
VisibleDrops a ransom note in every encrypted folder
A text or HTML file (usually named HOW_TO_DECRYPT.txt, README.txt, _readme.txt, or similar) is placed in every folder that contains encrypted files. The note explains the situation, lists a payment amount in cryptocurrency, gives a deadline, and provides a contact email or .onion site. Save the note - don't delete it. Its exact wording, the email address, and the bitcoin wallet are how you identify the variant in the next phase.
VisibleReplaces the desktop wallpaper
Many ransomware variants change the Windows wallpaper to a black or red image with the ransom message and instructions. The wallpaper is just a visual scare tactic - it doesn't add any actual capability and reverts to normal once the ransomware is removed. Photograph it before removal in case the contact details are useful for variant identification or for reporting to authorities.
HiddenDeletes Volume Shadow Copies
One of the first things modern ransomware does after launching is run vssadmin delete shadows /all /quiet to wipe Windows' built-in Volume Shadow Copies - the snapshots that Previous Versions and System Restore rely on. Some ransomware doesn't fully succeed (especially on systems where the user lacks full admin rights), leaving partial shadow copies recoverable. Phase 4 step 11 covers how to check what survived.
HiddenDisables Windows Defender and other security tools
Before encrypting, the ransomware tries to silence anything that could alert you or block it - Windows Defender real-time protection, third-party antivirus services, backup agents (Veeam, Acronis), and sometimes the Windows Event Log service. It often modifies Group Policy or registry keys to keep these off after reboot. Phase 3 step 9 explicitly turns Tamper Protection back on so the next ransomware attempt can't repeat the trick.
HiddenSpreads laterally to other PCs on the network
Network-aware ransomware (LockBit, Conti, BlackCat, Akira families) doesn't stop at the first machine. It scans for SMB shares, mapped drives, and other PCs on the same network, then encrypts whatever it can reach. On Windows domains, a single compromised user with admin rights can lead to all-domain encryption. This is why Phase 1 step 2 disconnects the network as the very first action - it stops the spread immediately.
HiddenSteals data before encrypting (double extortion)
Modern ransomware (LockBit, BlackCat / ALPHV, Akira, Cl0p, Royal) almost always exfiltrates data before encrypting. The attacker then runs a "double extortion" play: pay the ransom for decryption, plus pay again to prevent the stolen data from being leaked on the group's leak site. Paying the first ransom does not get the leaked data back - assume that anything the ransomware could read was uploaded. This is one more reason not to pay: the data is already out.
Don't pay the ransom
Paying the ransom does not guarantee you'll get your files back. Major ransomware response studies consistently show that a meaningful percentage of paying victims either receive a non-working decryptor, only partial decryption, or no decryptor at all. Beyond that:
- Paying confirms you as a willing target - re-attack rates within 12 months are high
- Several ransomware groups have been sanctioned (US OFAC, UK OFSI). Paying these groups may be illegal under sanctions law in your country
- The ransom funds the next attack - on you or someone else
- Modern ransomware almost always exfiltrates data first, so paying doesn't get the leaked data back. Assume anything the malware could read was uploaded
- Decryptors, even when they work, often leave files corrupted because the encryption itself was buggy or rushed
The path below tries every legal, free recovery option first. Pay only as an absolute last resort, after consulting a lawyer and your country's cyber crime authority.
Disconnect from the network and log out of cloud storage
Pull the Ethernet cable and turn off Wi-Fi on the affected PC. If multiple computers share the network, do the same on every machine you suspect could be affected, including any servers and NAS units.
Then sign out of cloud storage clients (OneDrive, Dropbox, Google Drive, iCloud) from their app settings. If you can, pause the sync. Some ransomware uses the running sync client to push encrypted versions over your clean cloud copies.
Modern ransomware spreads laterally across SMB shares, mapped drives, RDP, and reachable network neighbors. Disconnecting stops the spread the moment you do it. Logging out of cloud sync clients prevents the ransomware from encrypting the cloud copies of your files via the sync API.
Unplug external drives and USB storage
Safely eject any external drives, USB sticks, SD cards, and network-attached storage shares - then unplug them. If a drive was connected when the ransomware ran, the files on it may already be encrypted, but unplugging stops further damage.
Critically: don't reconnect any drive (including your most recent backup) to this PC until the ransomware is removed in Phase 3. Reconnecting an external backup to an actively-infected PC is the most common way that backup gets encrypted too.
Save the ransom note and a sample encrypted file
Copy the ransom note and one small encrypted file (under 1 MB) to a USB stick, or photograph the note with your phone. You'll need both for the variant identification step.
The ransom note is usually one of:
- A
.txtfile in every encrypted folder (typicallyHOW_TO_DECRYPT.txt,README.txt, or_readme.txt) - An
.htmlfile with the same purpose - A changed desktop wallpaper - photograph it
- A lock-screen interrupt that runs at startup - rarer
Don't delete the note. Variant identification depends on its exact wording, the contact email, and the bitcoin wallet address. The note is also evidence if you report to authorities.
Identify the variant with ID Ransomware
From a clean device (your phone is fine, or another PC that wasn't on the affected network), visit id-ransomware.malwarehunterteam.com. Upload the ransom note and the sample encrypted file. The site identifies the variant family and tells you whether a free decryptor exists.
ID Ransomware is run by the Malware Hunter Team. Files you upload are kept private - they're used for analysis, not published. If you're concerned about uploading data anyway, you can paste the contact email and bitcoin wallet from the note - those are often enough for identification.
The ransomware itself must be removed before any file recovery. If it's still active, anything you restore in Phase 4 gets re-encrypted within minutes.
Boot to Safe Mode with Networking and download the scanners
Safe Mode loads only the minimal Windows drivers, which prevents most ransomware from auto-running while you set up the scanners.
Windows 11: open , click Restart now next to Advanced startup. After the restart, click , then press 5 or F5.
Windows 10: click the Windows logo, hold Shift, click the Power icon and choose Restart. From the Choose-an-option screen, click , then press F5.
Once Safe Mode has loaded, turn Wi-Fi back on and download Combo Cleaner (used in step 8) and Microsoft Safety Scanner (used in step 9). Save both installers to your Desktop, then disconnect Wi-Fi again before scanning.
Run Microsoft Defender Offline
Reboot to normal Windows. Open . Select Microsoft Defender Antivirus (offline scan) and click Scan now. The PC restarts into a stripped-down environment and scans the disk before Windows fully loads.
Some ransomware variants drop bootkit components or kernel hooks that hide from any scanner running on the same Windows session that's already infected. A pre-boot offline scan sees the disk before the malware can load itself.
VB100 certified. Includes anti-trojan, registry/persistence scanning, and anti-spyware in one pass. The 7-day free trial is available.
Download Combo CleanerRun a full Combo Cleaner scan
Run the installer you downloaded in step 6 and start a full system scan (not the quick scan). Let it complete, review what it detected, and apply the recommended actions. Combo Cleaner quarantines the ransomware executable and the registry / scheduled-task entries that re-launch it on reboot.
Run Microsoft Safety Scanner and re-enable Defender
Run Microsoft Safety Scanner (MSERT.exe) as a second-opinion full scan. The binary expires every 10 days so the copy you downloaded has the latest signatures.
Once it finishes, open and confirm Real-time protection, Cloud-delivered protection, and Tamper Protection are all on. Many ransomware variants disable Defender during the attack - this is where you switch it back on so the next attempt can't repeat the trick.
Different scanning engines catch different threats. Running an additional Microsoft scan after Combo Cleaner is the most underused verification step in malware removal - and free.
Try the steps in order. The first decryptor that works ends the recovery process - no need to do all four.
Check the No More Ransom Project for a free decryptor
Visit nomoreransom.org and search the Decryption Tools list for the variant name returned by ID Ransomware. The project is run by Europol, the Dutch Police, and security vendors - everything listed is legitimate and free.
If a decryptor exists, download it onto a clean PC, copy it across, and follow its instructions exactly. Decryptors usually want you to point them at a sample encrypted file plus its known unencrypted version (sometimes any image you previously had a backup of works).
Free decryptors exist for parts of the STOP/Djvu, GandCrab, REvil, Avaddon, Conti and Hive families, among others. Most modern variants don't have public decryptors - if yours isn't listed, that's expected; move to the next step.
Try Windows Volume Shadow Copies
Windows automatically creates Volume Shadow Copies of files when System Restore points are made or scheduled backups run. Most ransomware tries to wipe these (vssadmin delete shadows /all /quiet), but the deletion sometimes fails partially - especially if the running user doesn't have full admin rights. When it does fail, snapshots survive that contain pre-encryption versions of your files.
First, check what's there. Open Command Prompt as Administrator and run:
vssadmin list shadows
If you see entries listed, shadow copies survived. To restore from them:
- Built-in: right-click any folder → Properties → Previous Versions tab. Pick a snapshot dated before the infection and restore.
- Better tool for browsing: install Shadow Explorer (free). It shows all snapshots as a normal file tree and lets you copy out only the files you want.
Shadow Copies recover the original files exactly, with no risk of decryption errors. If they survived, this is faster and cleaner than running a decryptor on the encrypted set.
Restore from cloud or external backup
If you have a backup that pre-dates the infection, this is the cleanest recovery available. Important precautions:
- Don't reconnect a backup drive until Phase 3 is complete. If the ransomware is still active, plugging in the backup encrypts it too.
- For cloud backups (OneDrive, Dropbox, Google Drive, iCloud), use the Version History feature to roll individual files back to pre-encryption versions.
- OneDrive specifically has a "Restore your OneDrive" feature: if it detected mass file changes, you can roll back the entire account up to 30 days. Sign in at OneDrive on the web, click the Settings gear, and choose Restore your OneDrive. Microsoft 365 subscribers also get ransomware detection alerts; non-subscribers get one free recovery.
- Verify the restored files open correctly before you delete the encrypted set. Test a few documents, photos, and any database / project files.
Try Recuva as a last-resort recovery
Recuva is a long shot, not a primary recovery tool. Most modern ransomware encrypts files in place - it reads the original, encrypts the data, and writes the encrypted bytes back to the same disk location. In that case, the original isn't deleted, just rewritten - and Recuva has nothing to find.
But for older or simpler variants that deleted originals before creating encrypted copies (rather than encrypting in place), Recuva can sometimes pull the originals from unallocated disk space. Worth trying as a last resort, especially before you use the disk much further.
If you try it:
- Stop using the disk as much as possible - every disk write reduces recovery odds
- Run Recuva from a USB stick, not from the affected disk
- Use Deep Scan mode (slower but the only mode worth running for this scenario)
Don't skip the steps above expecting Recuva to bail you out. It works in maybe 5-20% of cases, depending on the variant and how soon you try.
Report the attack to authorities
Even if your files aren't recovered, your report helps authorities track variants, attribute groups, and warn future victims. In some jurisdictions (especially the US and UK) early reporting can sometimes help recall a wired ransom payment via banking partners.
Save the report number - banks, insurers, and credit bureaus will ask for it. If you operate a business, you may also have legal disclosure obligations (GDPR in the EU, state breach laws in the US) that run on a 72-hour clock.
Plan 3-2-1 backups going forward
The single best defense against ransomware is a tested backup. Use the 3-2-1 rule:
- 3 copies of your data
- 2 different storage media (e.g., internal drive + external drive)
- 1 offline / air-gapped copy (an external drive that isn't always connected)
Recommended cadence:
- Daily: cloud sync (OneDrive, Dropbox, Google Drive) - convenient, but vulnerable if the ransomware reaches the sync folder. The Version History feature is what saves you
- Weekly: external drive that you connect briefly, then disconnect - the air-gap is what protects against ransomware
- Monthly: a second external drive stored off-site (different physical location) - protects against fire, theft, flood
Test the backup at least once. Open a few files from it, check sizes match, restore one to a different folder. An untested backup isn't a backup - it's a hope.
Patch the entry point and monitor for 30 days
Most reinfections happen via the same vector that worked the first time. Until you've patched the entry point, watch for:
- Unusual disk activity, unexpected file modifications, or unfamiliar processes in Task Manager
- Unexpected reboots or new accounts you didn't create
- Defender or your antivirus turning itself off again
Common entry vectors and what to do about each:
- Phishing email with a malicious attachment - review email filters and train yourself / staff to recognise the patterns - see pcrisk's Phishing/Scam reference
- Exposed RDP with weak passwords - disable Remote Desktop from if you don't need it. If you do, put it behind a VPN and require a long password plus MFA
- Unpatched VPN appliances or public-facing apps - check the vendor's advisories page and apply the latest firmware
- Cracked / pirated software - was the most common vector for STOP/Djvu in particular. Don't run software from torrent sites
Run a Combo Cleaner scan weekly for the first month. Update Windows, browsers, and applications aggressively.
Important: Removing a ransomware infection requires a full system scan, not a manual file delete. If you're not confident with the manual procedure, run an automated scan with Combo Cleaner and Windows Defender and stop there - that combination removes the vast majority of consumer ransomware variants. Then move to Phase 4 for file recovery, or to Phase 5 if your files are unrecoverable and you need to start fresh from a clean Windows install.
Frequently Asked Questions (FAQ)
How was my computer hacked and how did hackers encrypt my files?
Ransomware executables are usually disguised as legitimate content – hence, victims themselves often open these files. This malware is primarily spread through drive-by downloads, online scams, spam emails/messages, dubious download sources (e.g., freeware and third-party sites, P2P sharing networks, etc.), illegal software activation tools ("cracks"), and fake updates.
How to open files encrypted by Masscan ransomware?
Ransomware-encrypted files can neither be opened nor otherwise used – unless they are decrypted.
Where should I look for free decryption tools for Masscan ransomware?
If you have experienced a ransomware attack, we advise you to check out the No More Ransom project website (more information above).
I can pay you a lot of money, can you decrypt files for me?
We do not offer services of this kind. In fact, it is usually impossible to decrypt files encrypted by cyber criminals – without their involvement. Therefore, third-parties offering paid decryption are likely scams or middleman services between victims and criminals.
Will Combo Cleaner help me remove Masscan ransomware?
Yes, Combo Cleaner is capable of scanning computers and eliminating detected ransomware infections. It must be mentioned that while using an anti-virus program is the first step in ransomware recovery – security software cannot restore encrypted files.
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Tomas Meskauskas
Expert security researcher, professional malware analyst
I am passionate about computer security and technology. I have an experience of over 10 years working in various companies related to computer technical issue solving and Internet security. I have been working as an author and editor for pcrisk.com since 2010. Follow me on Twitter and LinkedIn to stay informed about the latest online security threats.
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