The Gotham Font Was Not Found POP-UP Scam

Also Known As: "The Gotham Font Was Not Found" virus
Distribution: Low
Damage level: Medium

"The Gotham Font Was Not Found" virus removal guide

What is "The Gotham Font Was Not Found"?

"The Gotham Font Was Not Found" is another fake error similar to The Roboto Condensed Font Was Not Found, The ArialText Font Was Not Found, The HoeflerText Font Wasn't Found, and a number of others. This error message is delivered by various rogue websites that users often visit inadvertently - they are redirected by potentially unwanted programs (PUPs) or intrusive ads delivered by other malicious sites. In most cases, PUPs infiltrate systems without permission and, as well as causing redirects, deliver intrusive ads and gather various data.

The Gotham Font Was Not Found scam

This error states that the system is missing a font called "Gotham", however, rather than downloading the font file, users are encouraged to update the entire font pack of the current browser. This is a scam. "The Gotham Font Was Not Found" error is designed only to trick users into downloading a JavaScript file that stealthily downloads and installs trojans/ransomware (for example, TrickBot, Pony, Adwind, JSMiner-C, Locky, Cerber, CryptoMix, etc.) on the victim's computer. These viruses perform various malicious tasks, including stealing information (logins/passwords, keystrokes, transferring data, etc.), misusing system resources to mine cryptocurrency without users' consent, redirecting to malicious websites, encrypting data, and so on. Cyber criminals essentially generate revenue by selling/misusing received data, mining various cryptocurrencies, promoting other viruses, and making ransom demands (in exchange for file decryption). In summary, "The Gotham Font Was Not Found" is a scam - ignore it and certainly do NOT download the promoted, as the message says, "font pack".

Potentially unwanted programs often deliver intrusive advertisements (coupons, banners, pop-ups, and and so on). To achieve this, developers employ tools that enable placement of third party graphical content on any site. Therefore, the ads are likely to conceal underlying content, significantly diminishing the web browsing experience. Furthermore, these ads often redirect to malicious websites and execute scripts that stealthily download and install malware. Therefore, even a single click can result in high-risk computer infections. Another important downside is data tracking. PUPs often record information that relates to web browsing activity. The list of collected data includes (but is not limited to) Internet Protocol (IP) addresses, URLs visited, pages viewed, queries entered into search engines, and geo-locations. This information is shared with third parties (potentially, cyber criminals) who misuse it to generate revenue. The presence of data-tracking apps can lead to serious privacy issues or even identity theft. We strongly recommend that you uninstall all potentially unwanted programs immediately.

There are dozens of fake errors similar to "The Gotham Font Was Not Found" (for example, This Build Of Windows 10 Is CorruptedWindows Defender Security Center, etc.) Most claim that the system is damaged, however, only very few proliferate malware. These viruses typically attempt to trick users into calling fake tech support and paying "certified technicians" who will supposedly remove issues that do not even exist. Potentially unwanted programs also share many similarities. By offering "useful features", they attempt to give the impression of legitimacy and trick users to install. Following infiltration, however, PUPs deliver no real value for regular users. They deliver intrusive ads and gather sensitive data, thereby posing a threat to your privacy and Internet browsing safety.

How did potentially unwanted programs install on my computer?

PUPs are typically distributed using intrusive advertising and "bundling" methods, and thus, most infiltrate systems without permission. "Bundling" is stealth installation of third party apps with regular software/apps. Developers do not disclose these installations properly - they hide "bundled" apps within "Custom/Advanced" settings or other sections of these procedures. Furthermore, many users rush these procedures and skip steps. In addition they click various ads without understanding the possible consequences. In this way, they expose their systems to risk of various infections and compromise their privacy.

How to avoid installation of potentially unwanted applications?

The main reasons for computer infections are poor knowledge and careless behavior. The key to safety is caution. Therefore, pay close attention when browsing the Internet and, especially when downloading/installing software. Bear in mind that criminals invest many resources into intrusive ad design, thereby making them seem legitimate. In fact, they redirect to gambling, adult dating, pornography, and other dubious websites. If you experience these redirects, immediately remove all dubious applications and browser plug-ins. Furthermore, carefully analyze each window (especially "Custom/Advanced" settings) of the download/installation dialogs and opt-out of all additionally-included programs. We also advise you to download your apps from official sources only, using direct download links. Third party downloaders/installers should never be used, since criminals monetize them by promoting rogue programs (the "bundling" method).

Google Chrome browser "The Gotham Font Was Not Found" variant:

Step 1:

The Gotham Font Was Not Found Google Chrome Step 1

Text presented in the first step:

The "Gotham" font was not found.
The web page you are trying to load is displayed incorrectly, as it uses the "Gotham" font. To fix the error and display the next, you have to update the "Chrome Font Pack".
Manufacturer:Google Inc. All Rights Reserved.
Current version:Chrome Font Pack 54.0.2785.89
Latest version:Chrome Font Pack 56.0.2924.87

Step 2:

The Gotham Font Was Not Found Google Chrome Step 2

Text presented in the second step:

Download the .zip file.
If prompted, click Run or Save.
If you chose Save, double-click the .zip file to start the installation process. We will automatically import your home page settings and browser history for you.
Reboot Chrome:
Windows 7: A Chrome window opens once everything is set up.
Windows 8 and 8.1: A welcome dialogue appears, click Next to select your default browser.
Windows 10: A Chrome window opens once everything is set up. You can then make Chrome your default browser.

Mozilla Firefox browser "The Gotham Font Was Not Found" variant:

Step 1:

The Gotham Font Was Not Found Mozilla Firefox Step 1

Text presented in the first step:

The "Gotham" font was not found.
The web page you are trying to load is displayed incorrectly, as it uses the "Gotham" font. To fix the error and display the next, you have to update the "Mozilla Font Pack".
Manufacturer:
Mozilla Corporation.
Current version:
Mozilla Font Pack 53.0.2785.89
Latest version:
Mozilla Font Pack 57.2.5284.21

Step 2:

The Gotham Font Was Not Found Mozilla Firefox Step 2

Text presented in the second step:

The "Gotham" font was not found.
To install "Gotham" font for your PC:

Download the .js file.
If prompted, click Run or Save.
If you chose Save, double-click the .js file to start the installation process. We will automatically import your home page settings and browser history for you.
Reboot Mozilla:
Windows 7: A Mozilla window opens once everything is set up.
Windows 8 and 8.1: A welcome dialogue appears, click Next to select your default browser.
Windows 10: A Mozilla window opens once everything is set up. You can then make Mozilla your default browser.

Instant automatic removal of The Gotham Font Was Not Found virus: Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Spyhunter is a professional automatic malware removal tool that is recommended to get rid of The Gotham Font Was Not Found virus. Download it by clicking the button below:
▼ DOWNLOAD Spyhunter By downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Spyhunter.

Quick menu:

"The Gotham Font Was Not Found" virus removal:

Step 1

Windows XP and Windows 7 users: Start your computer in Safe Mode. Click Start, click Shut Down, click Restart, click OK. During your computer starting process press the F8 key on your keyboard multiple times until you see the Windows Advanced Option menu, then select Safe Mode with Networking from the list.

Safe Mode with Networking

Video showing how to start Windows 7 in "Safe Mode with Networking":

Windows 8 users: Go to the Windows 8 Start Screen, type Advanced, in the search results select Settings. Click on Advanced Startup options, in the opened "General PC Settings" window select Advanced Startup. Click on the "Restart now" button. Your computer will now restart into "Advanced Startup options menu". Click on the "Troubleshoot" button, then click on "Advanced options" button. In the advanced option screen click on "Startup settings". Click on the "Restart" button. Your PC will restart into the Startup Settings screen. Press "5" to boot in Safe Mode with Networking Prompt.

Windows 8 Safe Mode with networking

Video showing how to start Windows 8 in "Safe Mode with Networking":

Windows 10 users: Click the Windows logo and select the Power icon. In the opened menu click "Restart" while holding "Shift" button on your keyboard. In the "choose an option" window click on the "Troubleshoot", next select "Advanced options". In the advanced options menu select "Startup Settings" and click on the "Restart" button. In the following window you should click the "F5" button on your keyboard. This will restart your operating system in safe mode with networking.

windows 10 safe mode with networking

Video showing how to start Windows 10 in "Safe Mode with Networking":

Step 2

Log in to the account infected with the "The Gotham Font Was Not Found" virus. Start your Internet browser and download a legitimate anti-spyware program. Update the anti-spyware software and start a full system scan. Remove all entries detected.


If you cannot start your computer in Safe Mode with Networking, try performing a System Restore.

Video showing how to remove viruses using "Safe Mode with Command Prompt" and "System Restore":

1. During your computer starting process, press the F8 key on your keyboard multiple times until the Windows Advanced Options menu appears, and then select Safe Mode with Command Prompt from the list and press ENTER.

Boot your computer in Safe Mode with Command Prompt

2. When Command Prompt Mode loads, enter the following line: cd restore and press ENTER.

system restore using command prompt type cd restore

3. Next, type this line: rstrui.exe and press ENTER.

system restore using command prompt rstrui.exe

4. In the opened window, click "Next".

restore system files and settings

5. Select one of the available Restore Points and click "Next" (this will restore your computer system to an earlier time and date, prior to the "The Gotham Font Was Not Found" virus infiltrating your PC).

select a restore point

6. In the opened window, click "Yes".

run system restore

7. After restoring your computer to a previous date, download and scan your PC with recommended malware removal software to eliminate any remnants of the "The Gotham Font Was Not Found" virus.

If you cannot start your computer in Safe Mode with Networking (or with Command Prompt), boot your computer using a rescue disk. Some viruses disable Safe Mode making its removal complicated. For this step, you require access to another computer. After removing "The Gotham Font Was Not Found" virus from your PC, restart the computer and scan it with legitimate anti-spyware software to remove any possible remnants of this security infection.

Other tools known to remove this scam: